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1 room, 2 adults

The Star Grand Hotel and Residences Sydney

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
80 Pyrmont Street, Sydney, NSW, 2009, Australia

Luxury hotel with 20 restaurants, near Star Casino
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

New South Wales may have travel restrictions in place due to COVID-19. 

  • Amazing hotel with beautiful room and great serviceJul 3, 2018
  • Unfriendly staff, long wait for check in, maze of a car park with no signs or access to…Feb 19, 2021

The Star Grand Hotel and Residences Sydney

from NZ$232
  • Star Suite
  • Superior King Room
  • Premium Suite
  • Premium Harbour King Room
  • Two Bedroom Pyrmont View Suite
  • Two Bedroom Entertainer Suite
  • Three Bedroom Harbour View Suite
  • Harbour Star Suite
  • One Bedroom Pyrmont View Suite With Office
  • One Bedroom Harbour View Suite
  • Two Bedroom City View Suite
  • Two Bedroom Harbour View Suite
  • Superior Double Room
  • One Bedroom City View Suite
  • Superior Twin Room
  • Premium Harbour Twin Room

What’s around The Star Grand Hotel and Residences Sydney

Landmarks

  • In Darling Harbour
  • Star Casino - 1 min walk
  • International Convention Centre Sydney - 14 min walk
  • SEA LIFE Sydney Aquarium - 15 min walk
  • Sydney Tower - 18 min walk
  • Hyde Park - 24 min walk
  • Circular Quay - 28 min walk
  • Royal Botanic Gardens - 32 min walk

Getting around

  • Sydney Airport (SYD) - 29 min drive
  • Exhibition Centre Station - 14 min walk
  • Sydney Central Station - 28 min walk
  • Sydney Redfern Station - 4 min drive
  • Star City Light Rail Station - 2 min walk
  • John Street Square Light Rail Station - 4 min walk
  • The Star Station - 5 min walk

At a glance

Key facts

Hotel size

  • This hotel has 480 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • New South Wales may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Cash is not accepted at this property

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (AUD 40 per night)

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 20 restaurants
  • 8 bars/lounges
  • 2 coffee shops/cafés
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa services on site
  • Casino
  • Nightclub
  • Pool umbrellas
Working away
  • Conference space
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1999
  • Elevator
  • ATM/banking
  • Designated smoking areas
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Sokyo - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Momofuku Seiobo - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar.

Balla - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Black by Ezard - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar.

The Century - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

The Star Grand Hotel and Residences Sydney’s small print

Also known as

  • Astral Tower Star
  • Star Grand Hotel Sydney
  • Star Grand Hotel
  • Star Grand Sydney
  • Star Grand
  • Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
  • Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
  • Hotel The Star Grand, Hotel & Residences Sydney
  • The Star Grand, Hotel & Residences Sydney Pyrmont
  • Astral Tower Residences at The Star
  • Pyrmont Astral Tower and Residences Hotel
  • Astral Tower Star Hotel Pyrmont
  • Hotel Astral Tower and Residences
  • Astral Tower and Residences Pyrmont
  • The Star Grand Hotel Residences Sydney
  • Astral Tower Residences at The Star
  • Astral Tower
  • The Star Grand Hotel and Residences Sydney Hotel Pyrmont
  • The Star Grand Hotel and Residences Sydney Hotel
  • The Star Grand Hotel and Residences Sydney Pyrmont
  • The Star Grand Hotel Residences Sydney
  • Astral Tower Residences at The Star
  • Astral Tower Star Pyrmont
  • Astral Tower Residences
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  • The Star Grand Hotel and Residences Sydney Hotel
  • The Star Grand Hotel and Residences Sydney Pyrmont
  • The Star Grand Hotel and Residences Sydney Hotel Pyrmont
  • Star Astral Tower
  • Astral Tower Hotel Pyrmont
  • Astral Tower Hotel
  • Astral Tower Pyrmont

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Self parking costs AUD 40 per night

Rollaway beds are available for AUD 80.0 per night

Buffet breakfast is offered for an extra charge of AUD 39 for adults and AUD 19 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Star Grand Hotel and Residences Sydney

  • Does The Star Grand Hotel and Residences Sydney offer free cancellation for a full refund?
    Yes, The Star Grand Hotel and Residences Sydney does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Star Grand Hotel and Residences Sydney?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Star Grand Hotel and Residences Sydney?
    Yes. Self parking costs AUD 40 per night.
  • Is there a pool at The Star Grand Hotel and Residences Sydney?
    Yes, there's an outdoor pool.
  • Are pets allowed at The Star Grand Hotel and Residences Sydney?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Star Grand Hotel and Residences Sydney?
    You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near The Star Grand Hotel and Residences Sydney?
    Yes, there are 20 onsite restaurants, featuring Japanese cuisine. Nearby restaurants include Bar Zini (3-min walk), Gallon (3-min walk), and Momofuku Seiōbo (4-min walk).
  • Is there an onsite casino at The Star Grand Hotel and Residences Sydney?
    Yes, the 39558 square-foot casino features 1500 slot machines and 312 gaming tables.
  • What is there to do at The Star Grand Hotel and Residences Sydney and nearby?
    The Star Grand Hotel and Residences Sydney has 8 bars, a casino, and a nightclub, as well as an outdoor pool, a fitness center, and spa services.

Recent reviews

Superb 9.2 From 1,074 reviews

Good 6.0
Disappointed
Last stay at the star was at the darling and it was excepetional this time we stayed at the residence not as good bed was a bit uncomfotable no shower caps , overall it was OK
Sebastiano, au2 night trip
Exceptional 10.0
Good service. Such a comfortable bed like a cloud. Great location.
kim, au1 night trip
Exceptional 10.0
The perfect getaway
We stay here 4/5 times a year. The service is always A1 and the recent Italian restaurant that’s opened there was stunning.
Benjamin, au2 night trip
Very good 8.0
Fantastic casino hotel
This is definitely a great 5 star hotel and it shows. I’ve added pro’s and cons based on my experience Pro- spacious comfortable modern rooms, lots of dining options, walkable to city and other entertainment, lots of parking ($40 per night), friendly staff who are always willing to help, decent in room dining options, elevators were quick for a busy period. Cons- check-in took line took over 30 mins as staff could not keep up, restaurant are expensive, tv remote lags a lot, blinds in room were damaged which didn’t block out any light, low shower water pressure, west facing rooms don’t really have a view. I don’t want to be too critical although you will be spending more staying here per night compared to anywhere else on darling harbour. I’d definitely stay here again.
Sean, au2 night trip
Exceptional 10.0
5 Stars in everything
“Excellent holiday destination loved everything the services, the facilities and the fact the light rail was so close(underneath the hotel) meaning it was easy to travel around Sydney. The star was like a palace every childhood dream this is why I definitely recommend The Star to all families looking for a great destination which is relaxing, calm , id like to thank the star staff as they treated us as if we were in heaven. In conclusion must come its so worth it” My daughter wrote that 😄
Ryad, au3 night family trip
Exceptional 10.0
Luxury overnight stay
Rooms were spacious and clean. Service was exceptional. Convenient location. Many restaurants / eateries to choose from.
Rosemarie, au1 night family trip
Exceptional 10.0
It was amazing I was upgraded and loved the room
Leanne, au1 night trip
Very good 8.0
Good room but I did ask to be moved to another due to how far I was away from my colleagues and the lift. The staff member said he would look into it and never got back to me. Car parking is $40 a day, so pretty expensive.
Jeremy, au5 night business trip
Good 6.0
Unsure
Checked in beautifully, everyone was so welcoming and friendly. Woke up by staff member talking closing doors using trolley at 4 am? Not appreciated.
Donna, au1 night family trip
Fair 4.0
Not happy.
Room dusty. Room was not cleaned until 5pm on second day. Bathroom lights kept going on and off. View from room terrible.
Anita, au2 night trip

The Star Grand Hotel and Residences Sydney