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All properties in Guatemala City, Guatemala Department, Guatemala

Hilton Guatemala City

Luxury hotel in Guatemala City with outdoor pool and restaurant

  • Free parking
From
NZ$165

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  • Garden
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Prolongacion Boulevard Los Proceres, Guatemala City, 01001, Guatemala
8.4.Very good.
  • They helped me with a COVID test to return to the US. There's no bar at the pool, but…

    Apr 11, 2021

  • Everything was perfect. I stay only for one night, then I didn't use all the facilities.…

    Jan 16, 2021

See all 169 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Easy parking
Dining options
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 130 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Private bathroom
  • Separate sitting area
  • Garden
  • Yard

What’s around

  • Centro Comercial Pradera - 32 min walk
  • Embassy of Israel in Guatemala - 2.3 mi / 3.7 km
  • Oakland Mall - 2.6 mi / 4.1 km
  • Plaza Fontabella Shopping Center - 2.9 mi / 4.7 km
  • El Obelisco - 3 mi / 4.8 km
  • Avenida La Reforma - 3 mi / 4.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Room, 1 King Bed, Corner
  • Room, 1 King Bed, Patio
  • Room, 1 King Bed, Accessible
  • Suite, 1 Bedroom
  • Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds (Executive)
  • Deluxe Room, 2 Queen Beds, Patio
  • Executive Room, 2 Queen Beds
  • Room, 2 Queen Beds, Patio
  • Deluxe Room, 2 Queen Beds (Executive)

Location

Prolongacion Boulevard Los Proceres, Guatemala City, 01001, Guatemala
  • Centro Comercial Pradera - 32 min walk
  • Embassy of Israel in Guatemala - 2.3 mi / 3.7 km
  • Oakland Mall - 2.6 mi / 4.1 km

What’s around

Landmarks

  • Centro Comercial Pradera - 32 min walk
  • Embassy of Israel in Guatemala - 2.3 mi / 3.7 km
  • Oakland Mall - 2.6 mi / 4.1 km
  • Plaza Fontabella Shopping Center - 2.9 mi / 4.7 km
  • El Obelisco - 3 mi / 4.8 km
  • Avenida La Reforma - 3 mi / 4.8 km
  • Paseo Cayala - 4 mi / 6.4 km
  • U.S. Embassy in Guatemala - 4.5 mi / 7.2 km
  • Universidad del Valle de Guatemala - 3.3 mi / 5.4 km
  • Embassy of Canada - 3.6 mi / 5.8 km
  • Francisco Marroquin University - 4.2 mi / 6.7 km

Getting around

  • La Aurora Intl. Airport (GUA) - 24 min drive

At a glance

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 20 lbs)

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Free onsite self parking
  • Onsite valet parking (USD 10 per day)
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor pool
  • Fitness facilities
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • Conference space size (meters) - 4620

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1995
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Braille signage

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Egyptian-cotton sheets
  • Memory foam mattress

Things to enjoy

  • In-room massage available
  • Yard
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • Smart TV
  • Cable TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Restaurante Las Ventanas - This restaurant serves breakfast, brunch, lunch, and dinner.

Small print

Also known as

  • Guatemala Hotel Vista Real
  • Vista Real Hotel
  • Hotel Vista Real Guatemala City
  • Hotel Vista Real Guatemala Guatemala City
  • Hilton Guatemala City Hotel
  • Hilton Guatemala City
  • Hilton Guatemala City Hotel
  • Hilton Guatemala City Guatemala City
  • Hilton Guatemala City Hotel Guatemala City
  • Guatemala Vista Real
  • Guatemala Vista Real Hotel
  • Hotel Real Guatemala
  • Hotel Vista Real
  • Hotel Vista Real Guatemala
  • Vista Guatemala
  • Vista Real
  • Vista Real Guatemala

Optional extras

Valet parking costs USD 10 per day

Breakfast costs between USD 10 and USD 17 for adults, and USD 10 and USD 17 for children (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

WiFi is available in guestrooms for USD 10 per night (rates may vary)

WiFi is available in public areas for USD 10 per day (rates may vary)

Wired Internet access is available in guestrooms for USD 10 per day (rates may vary)

Wired Internet access is available in public areas for USD 10 per day (rates may vary)

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Long-term renters welcome.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Guatemala City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 20 lbs per pet. There's a charge of USD 50 per pet, per night.
  • You can check in from 3 PM - 11:30 PM. Check-out time is 1 PM. Contactless check-out is available.
  • Yes, there's an onsite restaurant, Restaurante Las Ventanas. Nearby restaurants include Papa John's (2.1 mi), Pollo Campero (2.3 mi), and Taqueria El Camioncito (2.3 mi).
  • Hilton Guatemala City has an outdoor pool and a sauna, as well as a fitness center and a garden.
8.4.Very good.
  • 8.0.Very good

    Room service is very expensive. Other than that everything is good.

    MIGUEL, 1 night romance trip, Dec 29, 2020

    Verified Expedia guest review

  • 2.0.Poor

    The only good thing about this hotel was the check-in process. But once I entered my room it smelled like mold and it was very dusty. It looked like the staff doesn't take much pride in making sure the rooms are cleaned. The bathroom was full of the previous guest that trimmed their beard where the hair was all over the bathroom. The restaurant inside the property is nice but very limited with their food options and sides. For the amount that is being charged I would've hoped to at least gotten a nicely cooked Steak. I was looking forward to enjoying my stay and it was a disappointment.

    1 night business trip, Feb 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Staff, beautiful hotel, beautiful room, comfy bed

    Roxanna, 2 night family trip, Feb 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Lindo hotel, bonita experiencia, lo recomendare Muy atentos

    1 night family trip, Feb 8, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    I love the kind welcome all the team gives to you!

    Pablo, 1 night family trip, Jan 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely place!! I really enjoy everything there food, excellent service overall. Thanks

    W., 1 night family trip, Jan 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful hotel, best in the city. Needs to fix minor items like, phones.... Great breakfast buffet

    1 night family trip, Jan 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    All the staff was nice and the please is beautiful and peaceful.

    2 night family trip, Dec 30, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    Excellent

    It was everything OK overall, just missing bathrobes in the room, maybe they forgot but its something basic in every 4-5 star hotel.

    Alexander, 1 night trip, Dec 28, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Terrible room service and dining at restaurant. Bad food, cold, tablecloth and napkins old and unpressed. As for a box of kleenex and they told me there would be an extra charge... Bad experience

    4 night family trip, Dec 22, 2019

    Verified Expedia guest review

See all 169 reviews