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All properties in Queenstown, Otago, New Zealand
1 room, 2 adults

Novotel Queenstown Lakeside, Queenstown, New Zealand

4-starThis Hotel property is rated 4 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
Corner of Earl and Marine Parade, Queenstown, 9348, New Zealand

4-star hotel with restaurant, near Lake Wakatipu
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Notes

  • Fabulous and friendly service. We’ve stayed here quite a few times now and always great.…Aug 15, 2020
  • Great location and service. Breakfast was excellent with plenty of room when busy.Aug 9, 2020

Novotel Queenstown Lakeside, Queenstown, New Zealand

from NZ$179
  • Standard Double Room, 2 Double Beds
  • Room, 1 King Bed, Lakeside
  • Double Room, 2 Double Beds, Lakeside
  • Standard Room, 1 King Bed
  • Standard Room, 1 Queen Bed (Special Access Bathroom)
  • Standard Room, 1 King Bed, View (Alpine View)
  • Standard Double Room, 2 Double Beds, View (Alpine View)

What’s around Novotel Queenstown Lakeside, Queenstown, New Zealand

Landmarks

  • In a regional park
  • Lake Wakatipu - 1 min walk
  • Skyline Gondola - 10 min walk
  • Williams Cottage - 1 min walk
  • Church of St Peters - 2 min walk
  • Queenstown Mall - 3 min walk
  • Toi o Tahuna - 4 min walk
  • Skycity Queenstown Casino - 4 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 15 min drive

At a glance

Key facts

Hotel size

  • This hotel has 273 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking* on site (limited)

  • Electric vehicle charging point

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
Working away
  • Business center
  • Conference space size (feet) - 646
  • Conference space size (meters) - 60
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1988
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • Czech
  • Dutch
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board
Sleep well
  • Pillow menu
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 21-inch LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Elements - This restaurant serves breakfast and dinner. A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Novotel Queenstown Lakeside, Queenstown, New Zealand’s small print

Also known as

  • Lakeside Novotel
  • Queenstown Novotel
  • Novotel Gardens Queenstown
  • Novotel Queenstown Lakeside Hotel Queenstown
  • Novotel Queenstown Lakeside Hotel
  • Novotel Queenstown Lakeside Hotel
  • Novotel Queenstown Lakeside Queenstown
  • Novotel Queenstown Lakeside Hotel Queenstown
  • Lakeside Novotel Queenstown
  • Novotel Lakeside
  • Novotel Lakeside Hotel
  • Novotel Lakeside Hotel Queenstown
  • Novotel Lakeside Queenstown
  • Novotel Queenstown
  • Novotel Queenstown Lakeside
  • Queenstown Lakeside

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: NZD 100 per night

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Valet parking costs NZD 25.00 per night with in/out privileges

Parking is available nearby and costs NZD 18 per night

Buffet breakfast is offered for an extra charge of NZD 33.00 for adults and NZD 17.50 for children (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for NZD 10 per night (rates may vary)

Wired Internet access is available in guestrooms for NZD 10 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Queenstown Lakeside, Queenstown, New Zealand

  • Does Novotel Queenstown Lakeside offer free cancellation for a full refund?
    Yes, Novotel Queenstown Lakeside does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel Queenstown Lakeside?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel Queenstown Lakeside?
    Yes. Valet parking costs NZD 25.00 per night. Parking spots may be limited.
  • Are pets allowed at Novotel Queenstown Lakeside?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Novotel Queenstown Lakeside?
    You can check in from 2 PM to 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Novotel Queenstown Lakeside?
    Yes, there's an onsite restaurant.

Recent reviews

Fabulous 8.8 From 467 reviews

Exceptional 10.0
Loved our stay...
It had been 25 years since I was last in Queenstown so I was so excited to be visiting again and we picked the perfect hotel. Greatest location, super friendly staff, delicious breakfast. Very clean. Fabulous hot tub. My only criticism would be the rooms are quite small, but considering we were out exploring that didn’t matter in the least. Highly recommend
Tracey, nz3 night trip
Exceptional 10.0
Great place to stay for location. Buffet breakfast is a bonus with lots of options. Beds could be improved (very very soft). Otherwise a great team of people from Manager, reception to service attendees. We would definitely stay again.
nz5 night family trip
Very good 8.0
Francis
it was a normal stay BUT the rooms had no amenities no drinks no snakes and NO menus for in room dining.Novotel is a hotel not a motel. COVID19 is terrible but it should not lower standards
francis, nz3 night business trip
Very good 8.0
At the Heart of Queenstown
Brilliant location on lakefront and close to heart of restaurants, bars and shopping.
David, nz2 night family trip
Very good 8.0
It’s a great hotel. Rooms are a little dated but still very tidy. Only real down side was the bed was far too soft, had a terrible sleep but that’s just our preference I guess. Great service, great location and I would still def recommend to others.
nz1 night romance trip
Exceptional 10.0
Fabulous hotel with wonderful service
We stayed for two nights as a treat at the end of the Targa Rally. The hotel was fabulous and the staff very friendly and couldn't have been more helpful. The room was very spacious and extremely well-appointed and comfortable. It was worth every cent of the cost :)
nz2 night romance trip
Very good 8.0
No free parking Long time check in
Daniel, nz1 night family trip
Very good 8.0
Novotel fantastic location
Great staff great location.
SLJ, nz2 night trip with friends
Very good 8.0
So handy to everything
So handy to town, shops, restaurants & cafes, beautiful walk along lake front, easy to find. Parking a slight nuisance as no self parking on site, we used valet parking
Catherine, nz2 night romance trip
Exceptional 10.0
It was great! Enjoyed our stay.
Maesian, nz2 night trip with friends

Novotel Queenstown Lakeside, Queenstown, New Zealand

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