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Crowne Plaza Hotel Queenstown by IHG

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Located in Queenstown City Centre, Skyline Queenstown offers a luxurious getaway with kids' meals at the on-site restaurant and a bar for adults. Connect to free WiFi, work out at the gym or explore nearby Crowne Plaza Hotel Queenstown.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Internet in the lobby
  • Ski storage
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • Babysitting
  • 24-hour business centre
  • Business centre

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The current price is NZ$480
includes taxes & fees
28 Jul - 29 Jul

Why we love this property

Fine dining options
This hotel boasts a restaurant for memorable meals. A bar provides relaxation after dinner, while morning hunger is satisfied with a buffet breakfast.
Cosy in-room comfort
Sumptuous dressing gowns await after enjoying 24-hour room service. Dark, hushed sanctuaries created by blackout drapes offer optimal sleep in this luxurious hotel.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Mountain View

8.6 out of 10
Excellent
(15 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Mountain View

7.6 out of 10
Good
(5 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Balcony, Lake View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Lake View

8.6 out of 10
Excellent
(17 reviews)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Lake View

A hotel room with a large bed, a sofa, a chair, a TV, and a balcony with a view of mountains and a lake.

Suite, 1 Bedroom, Lake View

  • Lake view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Balcony

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(19 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Mountain View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Mountain View

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony, Lake View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Lake View

9.0 out of 10
Wonderful
(26 reviews)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Map
93 Beach Street, Queenstown, Otago, 9300

What's nearby

  • Steamer Wharf - 1 min walk - 0.1 km
  • TSS Earnslaw Steamship - 2 min walk - 0.2 km
  • Queenstown Beach - 5 min walk - 0.5 km
  • Queenstown Mall - 5 min walk - 0.5 km
  • Skyline Queenstown - 8 min walk - 0.7 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 16 min drive

Restaurants

  • ‪Fergburger - ‬4 min walk
  • ‪Patagonia Chocolates - ‬3 min walk
  • ‪Finz - ‬1 min walk
  • ‪Vudu Cafe & Larder - ‬4 min walk
  • ‪My Thai Lounge - ‬2 min walk

About this property

Crowne Plaza Hotel Queenstown by IHG

  • Crowne Plaza Hotel Queenstown by IHG offers a great location, putting you within a short 10-minute walk of Skyline Queenstown. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travellers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 139 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The property charges 2 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 16 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
    • Children aged 5 and younger eat free breakfast
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (NZD 38.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Limited valet parking on-site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Children's menu

What to do

  • May offer priority ski access
  • Beach nearby
  • Hiking/biking trails nearby
  • Ski area nearby
  • Ice skating nearby

Working away

  • 24-hour business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness centre
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Wired internet access is available in public areas for NZD 10 for 12 hours (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately NZD 42 for adults and NZD 21 for children
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for NZD 65.0 per night

Pets

  • Service animals exempt from fees

Parking

  • Valet parking costs NZD 38.00 per night with in/out privileges

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
There are no breakfast or dinner fees for each child age 0-12 when dining with a paying adult ordering from the regular menu. Children must dine from the kids menu for dinner. Children age 13-16 receive 50% off the adult breakfast fee.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Also known as

Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown
Queenstown Crowne Plaza Hotel
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza
Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown By Ihg
Crowne Plaza Hotel Queenstown by IHG Hotel
Crowne Plaza Hotel Queenstown an IHG Hotel
Crowne Plaza Hotel Queenstown by IHG Queenstown
Crowne Plaza Hotel Queenstown by IHG Hotel Queenstown

Frequently asked questions

Does Crowne Plaza Hotel Queenstown by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Hotel Queenstown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crowne Plaza Hotel Queenstown by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Hotel Queenstown by IHG?

Yes. Valet parking costs NZD 38.00 per night. Parking spaces may be limited.

What are the check-in and check-out times at Crowne Plaza Hotel Queenstown by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

Is there an on-site casino at Crowne Plaza Hotel Queenstown by IHG?

No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (1-min walk) and Skycity Queenstown Casino (4-min walk) are both nearby.

What is there to do at Crowne Plaza Hotel Queenstown by IHG and nearby?

During the winter, enjoy nearby recreation such as ice skating and skiing, and return when the snow melts for hiking. Enjoy amenities such as a fitness centre, a picnic area and a garden.

Are there restaurants at or near Crowne Plaza Hotel Queenstown by IHG?

Yes, there's an on-site restaurant.

What's the area around Crowne Plaza Hotel Queenstown by IHG like?

Crowne Plaza Hotel Queenstown by IHG is located near Queenstown Beach in Queenstown City Centre, a short 9-minute walk from Skyline Queenstown and 2 minutes' walk from TSS Earnslaw Steamship. Travellers say that the area is walkable and ideal for skiing.

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Reviews

Crowne Plaza Hotel Queenstown by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.8

Location

9.2

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent with a great spread of food and friendly staff. (35 reviews)
  • The on-site restaurant offered great food, a variety of options, and excellent service with friendly staff. (30 reviews)
  • Valet parking was convenient, fast, and easy to use, with some guests even finding it a convenient and refreshing option. (16 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
View
Restaurant
Breakfast
Lake
Bed
Balcony
Walking

Reviews

Verified

8/10 Very good

Great location, good dining options
David, 2-night trip
Verified

8/10 Very good

Wonderful and a great location
Grandage Family, 2-night trip
Verified

10/10 Exceptional

Great location , excellent hotel
Wesley, 3-night trip
Verified

10/10 Exceptional

Beautiful and wonderful location
Maria Alexandra, 2-night trip
Verified

10/10 Exceptional

Perfect location
Angela, 2-night trip
Verified

10/10 Exceptional

Great location by the harbour and shops. Balconies to sit and drink in the views.
Alicia, 1-night trip
Verified

8/10 Very good

Hotel in excellent location. Clean, comfortable room but needs a face-lift. Could do with a more exciting deco. Great bed and pillows. Staff very friendly and helpful. Eduardo in the restaurant was very cheerful and accommodating during breakfast. Food choices were good but could be better. We enjoyed our stay at the hotel.
Zaini, 2-night trip
Verified

10/10 Exceptional

Location with a bus stop just in front of the hotel. Wonderful view of the lake. Staff are friendly and helpful.
anafu, 6-night trip
Verified

10/10 Exceptional

Great location. Easy checkin and helpful staff. Would stay again.
Jonathan, 2-night trip
Verified

8/10 Very good

Great location, comfortable
Sophia, 3-night trip
Verified

10/10 Exceptional

Best located hotel. Stunning views. Breakfast was excellent. Staff exceptional service.
Tania, 5-night trip
Verified

10/10 Exceptional

Staff was very great, and worked hard to accommodate us whenever we asked for anything.
Scott, 3-night trip
Verified

10/10 Exceptional

Love the room, view and the staff very courteous and helpful
View from my room
Angela, 4-night trip
Verified

8/10 Very good

Positives: Great location and easy walk to wharf area, restaurants and shops. Big comfortable beds. Cons: Booked balcony mountain view room but room was at end of hallway and was mainly overlooking large roof space and aircon units with offices across the street. Could only see mountains in background if you out on the balcony and looked left or right. Unfortunately would not be sitting on the balcony to enjoy that view - very disappointing. Had better views on our other accomodations around the South Island
Kim, 1-night trip
Verified

8/10 Very good

Valet parking is a must as parking anywhere in town is a crap shoot. Breakfast was decent and the location is excellent. We had a Mountain View with partial lake views. We didn’t feel like we were missing out as we didn’t spend much time in our room.
Roger, 3-night trip
Verified

10/10 Exceptional

Great location, super close to amenities and super friendly staff who will go above and beyond to help you.
Mayank, 5-night trip
Verified

10/10 Exceptional

Location stood out.
Chetan Arun, 5-night trip
Verified

8/10 Very good

Wonderful location Across from the lake and walking distance to all the shops and restaurants in town. room elevator and the on-site restaurant which I did not use.
Evelyn, 3-night trip
Verified

10/10 Exceptional

Great location and experience.
Eddie, 3-night trip
Verified

8/10 Very good

The lobby was well appointed. The room was clean and bed was comfortable but the mdf furniture was dated and the tile floor needs steam cleaned and the bathroom needs updated, at least the curtain rod. The staff were extremely nice.
Kirk, 2-night trip
Verified

8/10 Very good

Location was amazing! Close to restaurants, shops, transport and walkable to everything. Will definitely stay again!
Bridgette, 6-night trip
Verified

10/10 Exceptional

Very convenient location
Sean, 1-night trip
Verified

10/10 Exceptional

Great location and the staff were very friendly and very helpful
Brandon, 2-night trip
Verified

10/10 Exceptional

The location was perfect! Walkable to all the shops and dining options.
Allan, 3-night trip
Verified

10/10 Exceptional

Loved the location
Victoria, 4-night trip