Choose dates to view prices

Crowne Plaza Hotel Queenstown, an IHG Hotel

Photo gallery for Crowne Plaza Hotel Queenstown, an IHG Hotel

Exterior
Suite, 1 Bedroom, Lake View | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
View from room
Suite, 1 Bedroom, Lake View | Minibar, in-room safe, desk, laptop workspace

Overview of Crowne Plaza Hotel Queenstown, an IHG Hotel

Crowne Plaza Hotel Queenstown, an IHG Hotel

4.5 star property
Luxury hotel in Queenstown City Centre with restaurant and bar/lounge

8.8/10 Fabulous

1,017 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is NZ$387
Price available on 05/03/2023
Map
93 Beach Street, Queenstown, Otago, 9300

Room options

About this area

What's nearby

  • In Queenstown City Centre

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 9 min drive

Restaurants

  • Public Kitchen & Bar - 3 min walk
  • Finz Seafood and Grill - 3 min walk
  • Vudu - 3 min walk
  • Fergburger - 4 min walk
  • Lombardi - 4 min walk

About this property

Crowne Plaza Hotel Queenstown, an IHG Hotel

A great choice for a stay in Queenstown, Crowne Plaza Hotel Queenstown, an IHG Hotel is only 5 mi (8 km) from the airport. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travellers say good things about the helpful staff and central location.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Japanese, Malay, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 139 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 16 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (NZD 30.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Children's menu

What to do

  • May offer priority ski access
  • Beach nearby
  • Ski area nearby
  • Ice skating nearby

Working away

  • 24-hour business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness centre

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Malay
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Wired Internet access is available in public areas for NZD 10 for 12 hours (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately NZD 38 for adults and NZD 20 for children
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for NZD 65.0 per night

Parking

  • Valet parking costs NZD 30.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>
There are no breakfast or dinner fees for each child age 0-12 when dining with a paying adult ordering from the regular menu. Children must dine from the kids menu for dinner. Children age 13-16 receive 50% off the adult breakfast fee.

Also known as

Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown
Queenstown Crowne Plaza Hotel
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza
Crowne Plaza Hotel Queenstown
Crowne Plaza Hotel Queenstown, an IHG Hotel Hotel
Crowne Plaza Hotel Queenstown, an IHG Hotel Queenstown
Crowne Plaza Hotel Queenstown, an IHG Hotel Hotel Queenstown

Frequently asked questions

Does Crowne Plaza Hotel Queenstown, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Hotel Queenstown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Hotel Queenstown, an IHG Hotel?
As of 8 February 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Queenstown, an IHG Hotel on 5 March 2023 start from NZ$387, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Hotel Queenstown, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Crowne Plaza Hotel Queenstown, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Hotel Queenstown, an IHG Hotel?
Yes. Valet parking costs NZD 30.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Crowne Plaza Hotel Queenstown, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Crowne Plaza Hotel Queenstown, an IHG Hotel?
No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (1-min walk) and Skycity Queenstown Casino (4-min walk) are both nearby.
What is there to do at Crowne Plaza Hotel Queenstown, an IHG Hotel and nearby?
Have fun with nearby winter activities such as ice skating and skiing. Enjoy amenities such as a fitness centre, a picnic area and a garden.
Are there restaurants at or near Crowne Plaza Hotel Queenstown, an IHG Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Vudu (3-min walk), Fergburger (4-min walk) and Lombardi (4-min walk).
What's the area around Crowne Plaza Hotel Queenstown, an IHG Hotel like?
Crowne Plaza Hotel Queenstown, an IHG Hotel is located near Queenstown Beach in Queenstown City Centre, a short 10-minute walk from Skyline Gondola and 3 minutes' walk from Lake Wakatipu. Travellers say that the area is central and ideal for skiing.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pankaj, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Great location and service with dated rooms
Great location and service in a worn hotel. The location is pretty much second to none in Queenstown and the service was great. The rooms are dated and worn. The bathroom is pretty much like stepping into 1970 - 1980 though.
Stefan, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Would stay again
Our room had a very good view over the lake. The king bed was comfortable. We were at the back of the hotel on the 7th floor that can only be accessed by stairs from the 6th floor. If we were to pay top dollar for our room again, perhaps the 5th or 6th floor facing the lake would be better. Room service was slow and not all the food items were provided. It is clean but dated in some places. Cracked hand basin and badly chipped bathroom door made it look tired. Extra large mugs were not suited to espresso machine coffee. Overall it is a comfortable hotel in a great location. The steam ship that docks in front of the hotel has coal burning fumes which are too strong depending on which way the wind is blowing. Would stay there again though.
Johanne, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Wonderful Stay
Great location, right across from the wharf. Large room with balcony. Very nice room with comfortable beds. Excellent breakfast buffet. Friendly staff.
Ken W, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay
Our stay was amazing. The staff were very helpful. The valet parking was efficient and quick. We loved the location of the hotel and the amazing view from the room and the breakfast room. Great breakfast too. I will stay there again.
1-night trip
Verified Hotels.com guest review

6/10 Good

Advertised 24hour room service but when we tried to order, were told we needed to wait until their staff arrived.
Verified Expedia guest review

10/10 Exceptional

Close to everything a walk away. Highly recommended place to stay. Buffet Breakfast was good also has a bar to start the night off with
Jonasi, 3-night family trip
Verified Expedia guest review

4/10 Fair

Great views, but lack of staff. Room serviced for 3 instead of 4 even after advised. Good for bus service. Buffet breakfast same every day. A little pricey for what's on offer. Worst coffee ever. Tea not great either. Would kill for a cup of bell. Get it elsewhere. Rooms are too hot , could not adjust temp low enough needed to keep external door open to sleep. Showing its age. Will go for a different style of stay next time. Unfortunately Qtown is undergoing major road works and drainage which made the whole experience less than expected. Back to Auckland for a good rest.
Alastair, 4-night family trip
Verified Expedia guest review