2/10 Poor
15 January 2023
Not A good value
Reception desk was great. Room was big and furniture new. However, restaurant was open until 2:00. We arrived at 1;51 and they did not want to serve us. After needing to encourage them, they relented and allowed us to eat salads since the”grill” was already shut down. Our waitress was fabulous at lunch. Different waitress at dinner was also excellent. We arrived to our room and there was a fowl sewer smell. When we attempted to use the toilet, it overflowed, which explained the smell. The front desk did not answer the phone so I had to walk there to get hep. The person fixed the problem but the smell lingered. The website advertised pay movies in the room but that is not the case. They said the new ownership has decided not to have paid movies. Chang the website if that is the case. Overall, less than we expected and the price we paid for a suite was far above what we received.
Mark
Mark, 1-night trip with friends
Verified Hotels.com guest review