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All properties in Quito, Pichincha, Ecuador
1 room, 2 adults

Sheraton Quito Hotel, Quito, Ecuador

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Av. Naciones Unidas, and Av. Republica de El Salvador, Quito, Pichincha, Ecuador

Luxury hotel with 2 restaurants, connected to a shopping center, near Quicentro Shopping
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Vibe
Awesome vibe
Room
Great room
Food
Delicious food

Sheraton Quito Hotel, Quito, Ecuador

from NZ$129
  • Classic Room, 1 Double Bed, Non Smoking
  • Classic Room, 1 King Bed, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking, City View
  • Club Room, 1 King Bed, Non Smoking, City View
  • Executive Suite, 1 Bedroom, Non Smoking

What’s around Sheraton Quito Hotel, Quito, Ecuador

Landmarks

  • In La Carolina
  • Quicentro Shopping - 1 min walk
  • Atahualpa Olympic Stadium - 4 min walk
  • Guanquiltaqua Metropolitan Park - 21 min walk
  • Botanical Garden of Quito - 22 min walk
  • Chapel of Man - 30 min walk

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 32 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 136 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

  • Up to 40 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking (limited)

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Health club
  • Spa services on site
  • Spa treatment room(s)
  • Hiking/biking trails nearby
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3229
  • Conference space size (meters) - 300
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1997
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Restaurante Cook's - This restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Restaurante Las Fragatas - This restaurant specializes in local and international cuisine and serves breakfast and lunch. Open daily.

Bakery&Deli - This coffee shop specializes in local and international cuisine and serves breakfast and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Sheraton Quito Hotel, Quito, Ecuador’s small print

Also known as

  • Hotel Sheraton Quito
  • Sheraton Quito Hotel Hotel
  • Sheraton Quito Hotel Quito
  • Sheraton Quito Hotel Hotel Quito
  • Quito Hotel Sheraton
  • Quito Sheraton
  • Sheraton Hotel Quito
  • Sheraton Quito
  • Sheraton Quito Hotel
  • Four Points Quito
  • Quito Four Points
  • Sheraton Quito Hotel Quito

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for USD 35.0 per day

Buffet breakfast is offered for an extra charge of USD 25.50 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Quito Hotel, Quito, Ecuador

  • Does Sheraton Quito Hotel offer free cancellation for a full refund?
    Yes, Sheraton Quito Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Sheraton Quito Hotel?
    Yes, there's free valet parking. Parking spots may be limited.
  • Are pets allowed at Sheraton Quito Hotel?
    Yes, pets are welcome, with a maximum weight of 40 lbs per pet. Service animals are exempt from fees.
  • What are the check-in and check-out times at Sheraton Quito Hotel?
    You can check in from 3:00 PM to anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Sheraton Quito Hotel?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by Sheraton Quito Hotel?
    Yes, an airport shuttle is available. The charge is USD 25 per vehicle one way.
  • What is there to do near Sheraton Quito Hotel?
    Recommended spots to visit include Quicentro Shopping (1-min walk) and Atahualpa Olympic Stadium (4-min walk), along with Guanquiltaqua Metropolitan Park (1.1 mi) and Botanical Garden of Quito (1.1 mi).

Recent reviews

Superb 9.0 From 50 reviews

Exceptional 10.0
Great stay!
The hotel had excellent service and was located in a vibrant part of Quito with shopping and restaurants close by. The reception area was under construction but the directions were clear to go to another floor for the reception area.
Dawn, us3 night trip
Exceptional 10.0
Comfort in Quito
Comfortable room. Great breakfast. Lots of good restaurants nearby. And shopping. And a large park.
John, us1 night trip
Exceptional 10.0
Review
Exceptional service. Best in a long time
us3 night trip with friends
Very good 8.0
Good but pricey
Damian, gb1 night business trip
Exceptional 10.0
Great staff and very nice
Jana, us6 night trip with friends
Exceptional 10.0
Great hotel staff
The whole hotel staff was very friendly and helpful. They always addressed by my name (from the first day).
Salvador, mx3 night business trip
Very good 8.0
It was good
Magdalena, gb2 night business trip
Exceptional 10.0
Luxury stay, good sleeping and safe neighborhood
Sheraton hotel and staff are outstanding. Each detail from staff to fresh flowers in your room and nightly baked small sweets by the bedside to the coffee/coca/tea/juice bar in the lobby all day. The hotel is spotlessly clean. Free wi-fi and computers in business area are convenient. Cafe on site with good prices and amazing desserts. All most all staff speak English well. The street has several restaurants of different prices and across the street is a luxury mall with high-end stores and good quality shops. The Quito Centre "Quitcentro" Mall https://www.quicentro.com/ is easy to walk to and has all you'd need. The Sheraton neighborhood is safe (unlike many outside of the northern area). The breakfast buffet is quite expensive at $28 (compared to any other restaurant) although opulent. Not the best buffet for vegetarians or anyone trying to avoid carbohydrates. Guests dress up for all meals at the restaurant. The bar is casual and prices are very reasonable. Some late check-out requests are honored (if they don't have many check-ins) until 3:00 PM for no charge and 50% fee for late check-out until 7:00 PM. (most flights leave the airport near midnight). Don't have your sheets changed and they'll give your $5 voucher for the cafe (about 2 lattes). Rooms have black out shades because the day in Quito is 6AM until 6PM. AC works well. Bathrooms have a huge tile shower and robe. Use the safe. The Guest Services staff will show you how to use all items in the room.
Joy, us3 night romance trip
Very good 8.0
decent hotel
generally okay
TROY, gbOther trip
Very good 8.0
Nothing exceptional, but comfortable.
The Radisson is a perfectly adequate business hotel. There is a decent breakfast and the staff are friendly. The rooftop pool is quite lovely too. When I was there, they were repairing the AC so it was extremely hot one day, but the rest of the stay was fine. There's nothing exceptional about the hotel, but it was comfortable enough.
YoungKey, usBusiness trip

Sheraton Quito Hotel, Quito, Ecuador

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