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Aparthotel

Homewood Suites by Hilton Houston - Willowbrook Mall

Comfortable apartment with kitchen, near Willowbrook Mall

  • Free continental breakfast, free WiFi, and free parking
From
NZ$176

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Premium Suite, 1 Queen Bed, Accessible, Bathtub - Living Area
  • Terrace/Patio
Terrace/Patio. Image 1 of 31.
1 / 31Terrace/Patio
7655 West FM 1960, Houston, 77070, TX, United States of America
8.6.Fabulous.
  • Would’ve been nice to know the building was under construction do to what I believe is…

    Apr 17, 2021

  • TV was challenging and not working properly. Air conditioning was also trying. Ok during…

    Mar 12, 2021

See all 83 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Shopping
Convenient
Easy parking
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Kitchen
  • Non-smoking

Property highlights

Main amenities

  • 72 smoke-free apartments
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • Business center
  • 24-hour front desk

Feel at home

  • Free cribs/infant beds
  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Refrigerator

What’s around

  • In Willowbrook
  • Willowbrook Mall - 5 min walk
  • Houston Methodist Willowbrook Hospital - 17 min walk
  • Aerodrome - 17 min walk
  • Prairie View A&M University - 27 min walk
  • Champions Golf Club - 41 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 1 Bedroom, Non Smoking
  • Suite, 1 Queen Bed, Accessible, Bathtub
  • Suite, 2 Bedrooms, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Fireplace
  • Suite, Accessible (Roll-in Shower)
  • Suite, 1 Bedroom, Non Smoking

Location

7655 West FM 1960, Houston, 77070, TX, United States of America
  • In Willowbrook
  • Willowbrook Mall - 5 min walk
  • Houston Methodist Willowbrook Hospital - 17 min walk

What’s around

Landmarks

  • In Willowbrook
  • Willowbrook Mall - 5 min walk
  • Houston Methodist Willowbrook Hospital - 17 min walk
  • Aerodrome - 17 min walk
  • Prairie View A&M University - 27 min walk
  • Champions Golf Club - 41 min walk
  • Mandolin Gardens Park - 45 min walk
  • Matzke Park - 2.9 mi / 4.6 km
  • Kickerillo-Mischer Preserve - 2.9 mi / 4.7 km
  • Heron Lakes Golf Course - 2.9 mi / 4.7 km
  • Sam Houston Race Park - 3.5 mi / 5.6 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 21 min drive
  • Houston William Hobby Airport (HOU) - 37 min drive
  • Houston Station - 25 min drive

At a glance

Size

  • 72 apartments
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

The manager

Speaks: English

At the aparthotel

Food and drink

  • Free continental breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Tennis on site
  • Spa tub
  • Basketball on site
  • Volleyball on site
  • Golfing nearby
  • Free use of nearby fitness center

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built - 1998
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages Spoken

  • English

In the apartment

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Homewood Suites Hilton Houston Willowbrook Mall
  • Homewood Suites by Hilton Houston Willowbrook Mall
  • Homewood Suites by Hilton Houston - Willowbrook Mall Houston
  • Homewood Suites by Hilton Houston - Willowbrook Mall Aparthotel
  • Homewood Suites Hilton Willowbrook
  • Homewood Suites Hilton Willowbrook Hotel
  • Homewood Suites Hilton Willowbrook Hotel Houston Mall
  • Homewood Suites Willowbrook
  • Willowbrook Homewood Suites
  • Homewood Suites Hilton Houston Willowbrook Mall Hotel
  • Homewood Suites Hilton Willowbrook Mall Hotel
  • Homewood Suites Hilton Willowbrook Mall

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Homewood Suites by Hilton Houston - Willowbrook Mall does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Olive Garden (3-min walk), Fuddruckers (5-min walk), and BJ's Restaurant & Brewhouse (5-min walk).
  • Practice your swing on the tennis courts. Additional recreation onsite includes basketball and volleyball. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Homewood Suites by Hilton Houston - Willowbrook Mall also has a 24-hour fitness center.
8.6.Fabulous.
  • 10.0.Exceptional

    Everything was nice

    Monet, 1 night family trip, Jan 15, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Bad Experience, Not friendly staff

    I was not pleased with my experience at this hotel. Also I am a Hilton honors member and I was not treated very well. There was no house keeping...

    Ruben, 1 night trip, Jan 9, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    We had to switch rooms because the AC and one of the TVs didn't work. The 2nd room had an unpleasant odor, and the AC didn't work well in that one either -- it was a warm, uncomfortable night.

    Anne, 1 night family trip, Dec 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing

    Homewood Suites is the Best! One of my favorite places to stay.

    Tiffany, 1 night trip, Nov 28, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Receptionist wasawful, rurudarrogant and obnoxious

    The receptionist who worked there at midnight has the worst attitude of any service person I have ever had the misfortune to be greeted by. To the extent if this facility doesnt fire her for her obnoxious, arrogant attitude i am ending my membership with hotels.com. I am compassionate and understanding in many many areas, but when the attitude from the receptionist is so arrogant and beyond rude. Not acceptable in any way shape or form. How these people get the job in the first place is just as baffling.

    Richard, 1 night business trip, Nov 18, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Would not recommend

    2 night trip, Oct 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place and location. Walking distance to the mall and several restaurants.

    1 night business trip, Sep 23, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    EVACUATED FROM HURRICANE LAURA

    My family of 15 Booked 3 Suites . It was tight but worth it . No complaints . We were happy to be w/ lights , air & water coming from Louisiana . Staff was great , room was clean & it was spacious .we wished the facilities were open (Indoor Pool , Exercise room etc. ) but we understood due to COVID... Will stay again .

    2 night family trip, Aug 28, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The stay was just that average. The front desk clerk was nice. I did ask for a room floor change though due to chicken bones being in the hallway. The staff was very accommodating about my request though. The place was relatively clean. We were a party of 5 (2 adults and 3 kids) and there were not enough plates or eating utensils for all of us available even after reaching out to the front desk. We also needed additional towel and the sets provided were incomplete.

    1 night family trip, Aug 22, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Front desk receptionist

    The front desk receptionist was very unprofessional. No sense of want to do her and very indirect. Room was comfortable and very clean.

    1 night family trip, Jun 6, 2020

    Verified Hotels.com guest review

See all 83 reviews