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All properties in Melbourne, Victoria, Australia
1 room, 2 adults

Hotel Grand Chancellor Melbourne, Melbourne, Australia

4-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Theme park(s) nearby
  • Free WiFi
131-137 Lonsdale Street, Melbourne, VIC, 3000, Australia

4-star hotel with 2 restaurants, near Princess Theatre
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Theme park(s) nearby
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great parking. Excellent service. Shower needs improving as water spills on to floor in…Oct 8, 2019
  • It was amazingly good. We loved it only because you had such amazing friendly staff and…Sep 22, 2019

Hotel Grand Chancellor Melbourne, Melbourne, Australia

  • Classic Queen Room
  • Premier King Room
  • Classic King Room
  • Superior Queen Room
  • Superior King Room

What’s around Hotel Grand Chancellor Melbourne, Melbourne, Australia

Landmarks

  • In Melbourne Central Business District
  • Princess Theatre - 6 min walk
  • Melbourne Central - 7 min walk
  • Bourke Street Mall - 8 min walk
  • Queen Victoria Market - 15 min walk
  • Melbourne Arts Centre - 17 min walk
  • University of Melbourne - 18 min walk
  • Melbourne Cricket Ground - 22 min walk

Getting around

  • Tullamarine Airport (MEL) - 26 min drive
  • Melbourne, VIC (MEB-Essendon) - 22 min drive
  • Avalon Airport (AVV) - 42 min drive
  • Flinders Street Station - 14 min walk
  • Southern Cross Station - 21 min walk
  • Showgrounds Station - 7 min drive
  • Parliament Station - 7 min walk
  • Melbourne Central Station - 8 min walk
  • Flagstaff Station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 5382
  • Conference space size (meters) - 500
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Dining

Footlights - This restaurant serves breakfast only.

Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Hotel Grand Chancellor Melbourne, Melbourne, Australia’s small print

Also known as

  • Grand Chancellor Melbourne
  • Hotel Grand Chancellor Melbourne Hotel Melbourne
  • Hotel Grand Chancellor Melbourne
  • Melbourne Grand Chancellor
  • Melbourne Grand Chancellor Hotel
  • Grand Chancellor Hotel Melbourne
  • Grand Chancellor Melbourne Hotel Melbourne
  • Chancellor Melbourne Melbourne
  • Hotel Grand Chancellor Melbourne Hotel
  • Hotel Grand Chancellor Melbourne Melbourne

Policies

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: AUD 100 per accommodation, per stay

Optional extras

Credit card charges are subject to an extra charge of 1.2 percent

Self parking costs AUD 30 per day with in/out privileges

Rollaway beds are available for AUD 40.0 per day

Buffet breakfast is offered for an extra charge of AUD 27 for adults and AUD 12 for children (approximately)

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Grand Chancellor Melbourne, Melbourne, Australia

  • Does Hotel Grand Chancellor Melbourne offer free cancellation for a full refund?
    Yes, Hotel Grand Chancellor Melbourne does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Grand Chancellor Melbourne?
    Yes. Self parking costs AUD 30 per day. Parking spots may be limited.
  • Is there a pool at Hotel Grand Chancellor Melbourne?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Grand Chancellor Melbourne?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Grand Chancellor Melbourne?
    You can check in from 2 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Hotel Grand Chancellor Melbourne?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Flinders Lane (8-min walk).

Recent reviews

Good 7.6 From 1,104 reviews

Fair 4.0
Budget hotel with 4 star rating
Not 4 star quality, more 2-3 star. If you want a cheap budget hotel in a good central location, this would be excellent. If you want comfort and quality, I don't recommend this hotel. Problems with the bath, shower, air conditioning and noise. They should not be marketing this as a 4 star hotel, needs a massive fix up or renovation to be competitive in that space. On the other hand, it was a cheap room for one night so probably got what I paid for.
nz1 night trip
Very good 8.0
great location for eating out!
great location & views, bathroom facilities need work
Logan, nz1 night business trip
Fair 4.0
Poor value for money
Receptionist was quite condescending and felt very fake. Hotel room was awful, carpet worn and had a smell of used cat litter. Was told hotel was full so no other rooms. Rooftop pool needs to have some shaded areas. On a plus side the restaurant was lovely, good food and lovely staff.
Lorraine, nz2 night family trip
Fair 4.0
A Hotel in Decline
the main foyer had 2 lifts - 1 was out of action for the 5 days i was there.... this is simply not good enough!!! This should have been resolved in a few hours. There were alternative lifts available through the rear of the restaurant - but only to even numbered floors, and using the fire-escape stairs was confusing and not well signposted. the decor is poorly finished and dated. The only redeeming features were that the menu and the food in the restaurant was exceptionally good and the staff were very friendly. However, waiting 5 mins for an elevator will not encourage me to stay here again.
Martin, nz2 night business trip
Good 6.0
Neutral
Good location but hotel lack TLC. Can do with a bit of cosmetic update on interior and bathroom.
nz8 night romance trip
Very good 8.0
Last minute stay
Clean and tidy. Basic room facilities. Doors bang closed. Handy location and reasonably priced. A pleasant stay.
Christine, nz2 night romance trip
Very good 8.0
Aussie Open stay
Some delays at chk in and out so busy but very helpful
nz7 night romance trip
Poor 2.0
Not happy
Wouldnt give me a refund or credit for my room despite the grand prix being canceled an melbourne essentially being shutdown
hayden, au1 night trip
Fair 4.0
Sh, it happens!
When booking on Hotels.com website I made sure I was booking a room with a double AND single bed. We travelled with our 15 yo daughter. The first room we were allocated was little more than a closet and had no extra bed. Not good enough! We returned to reception and was given another room, slightly larger, and a trundle bed was installed. That ensured that what space there initially was disappeared. Cattle are treated better. To cap matters off, the elevated shower was inadequately drained and consequently the entire bathroom nearly drowned.
Tom, au1 night family trip
Good 6.0
Tired.
The service was excellent but the accommodation is old and worn. One of the lifts was out of order, the bathroom door didn’t work properly, the bathroom products were mismatched, the rooms and corridors were pokey.
Adrienne, au1 night trip

Hotel Grand Chancellor Melbourne, Melbourne, Australia

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