Located near Collins Street, Hotel Grand Chancellor Melbourne offers a warm welcome with two on-site restaurants serving local cuisine. Relax in the pool, unwind at the gym or explore nearby Melbourne Central and Queen Victoria Market. With helpful multilingual staff and babysitting available, this upscale family-friendly hotel provides convenience for all ages.
Hotel Grand Chancellor Melbourne puts you in a great location, within a short 10-minute walk of Melbourne Central and Collins Street. For a bite to eat, guests can visit Footlights, one of 2 restaurants, which serves breakfast. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers love the pool and helpful staff. Public transportation is only a short walk: Parliament Station is 7 minutes and Melbourne Central Station is 9 minutes.
At a glance
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Hotel size
160 rooms
Arranged over 17 floors
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Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
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Special check-in instructions
The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Babysitting*
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Secured covered on-site valet parking (AUD 45 per day; includes in/out privileges)
Limited valet parking on-site
Height restrictions apply for on-site parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
2 restaurants
Bar/lounge
24-hour room service
Snack bar/deli
Travelling with children
Babysitting (surcharge)
Children's menu
What to do
Use of nearby fitness centre
Bike rentals nearby
Ecotours nearby
Golf lessons nearby
Sailing nearby
Surfing/body boarding nearby
Scooter/moped hire nearby
Working away
Business centre
6 meeting rooms
Computer station
Conference centre (5382 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
LCD television
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
More
Daily housekeeping
Special features
Dining
Footlights – This restaurant only serves breakfast.
Encore Cafe and Bar – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 35 for adults and AUD 17 for children
Credit card charges are subject to an extra charge of 1.2 per cent
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for AUD 55 per day
Parking
Covered valet parking costs AUD 45 per day with in/out privileges
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Also known as
Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne
Frequently asked questions
Does Hotel Grand Chancellor Melbourne offer free cancellation for a full refund?
Yes, Hotel Grand Chancellor Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Grand Chancellor Melbourne?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Grand Chancellor Melbourne?
Yes. Valet parking costs AUD 45 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Grand Chancellor Melbourne?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Hotel Grand Chancellor Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.
What is there to do at Hotel Grand Chancellor Melbourne and nearby?
Have fun with activities such as cycling, sailing and body boarding, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours.
Are there restaurants at or near Hotel Grand Chancellor Melbourne?
Yes, there are 2 on-site restaurants, featuring local cuisine.
What's the area around Hotel Grand Chancellor Melbourne like?
Hotel Grand Chancellor Melbourne is in Melbourne Central Business District, a short 7-minute walk from Parliament Station and 6 minutes' walk from Melbourne Central. Travellers say that the area is walkable and good for shopping.
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Reviews
Hotel Grand Chancellor Melbourne Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.4
Amenities
9.2
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently great, with a wide variety of options and excellent service. (45 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Bed
Shower
Elevator
Restaurant
Value
Breakfast
Parking
Reviews
Verified
8/10 Very good
14 April 2026
Great location
James
James, 1-night trip
Verified
8/10 Very good
15 April 2026
Convenient to theatres and the QV complex for food and shopping. Clean, comfortable and a lovely restaurant.
Neil
Neil, 2-night trip
Verified
8/10 Very good
22 March 2026
Good convenient location
Amardip
Amardip, 2-night trip
Verified
10/10 Exceptional
25 March 2026
clean room and bathroom, adequate space, friendly staff, excellent valet parking, all amenities functioned well
Florian
Florian, 2-night trip
Verified
10/10 Exceptional
16 April 2026
Great location and a clean, spacious room. Courteous, professional staff and a comfortable bed and good-size telly. Loved it and will stay again. The only con is the lack of a room safe (unless I just didn’t find it).
Nadine
Nadine, 4-night trip
Verified
10/10 Exceptional
12 April 2026
very clean room and comfortable bed. Just what we needed. Great choice at breakfast and very tasty too
Aileen
Aileen, 1-night trip
Verified
8/10 Very good
20 March 2026
Cleaning staff friendly and kept room very clean.
Catherine
Catherine, 4-night trip
Verified
10/10 Exceptional
20 March 2026
Clean room and bathroom, friendly and helpful staff, all devices functioning well
Raluca
Raluca, 1-night trip
Verified
10/10 Exceptional
23 January 2026
Amazing room and great buffet. Always a great place to stay with fantastic location.
Emily
Emily, 2-night trip
Verified
10/10 Exceptional
2 March 2026
Cleanliness, helpful staff
Panagiota
Panagiota, 2-night trip
Verified
10/10 Exceptional
14 January 2026
It is great place to stay and very quiet and staff members are so great
Lusene
Lusene, 1-night trip
Verified
10/10 Exceptional
16 January 2026
Cleanliness and staff at bar, reception and breakfast excellent.
Rose
Rose, 2-night trip
Verified
10/10 Exceptional
2 March 2026
Good location. Clean and quiet room. Staff were great and 24 hour room service was handy.
Trish
Trish, 1-night trip
Verified
10/10 Exceptional
15 February 2026
Spacious rooms with good service
FARAH
FARAH, 3-night trip
Verified
10/10 Exceptional
1 February 2026
Great location. Friendly staff.
Linda
Linda, 1-night trip
Verified
8/10 Very good
26 January 2026
Great value, location and service
melanie
melanie, 2-night trip
Verified
10/10 Exceptional
9 February 2026
All staff I encountered were helpful & extremely friendly. The Hotel is great, nice room, comfortable bed & the room was very clean
Kelvin
Kelvin, 3-night trip
Verified
10/10 Exceptional
1 January 2026
Great staff very welcoming we’ll be back for future stays
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
27 December 2025
Breakfast was excellent and the staff were very attentive and helpful
Allan
Allan, 2-night trip
Verified
10/10 Exceptional
1 February 2026
Great staff, good room and comfy bed. Everything spot on for value
Julie
Julie, 2-night trip
Verified
8/10 Very good
17 January 2026
Large clean room, staff very friendly and helpful.
Kylie
Kylie, 3-night trip
Verified
10/10 Exceptional
12 January 2026
Attentive check-in staff, coffee option in bar, room spacious and quiet
Lynette
Lynette, 1-night trip
Verified
10/10 Exceptional
2 December 2025
Good location, breakfast, reasonable price
Hengameh
Hengameh, 3-night trip
Verified
10/10 Exceptional
5 February 2026
Staff are helpful & friendly. Place is clean and quiet. Very accessible to all the shops & transportation.