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All properties in Ciudad Juarez, Chihuahua, Mexico

Holiday Inn Ciudad Juarez

3.5-star hotel with restaurant, near American Consulate

  • Free WiFi and free parking
From
NZ$104

Image gallery

  • Pool
  • Pool
  • Pool
  • Bathroom
  • Pool
Pool. Image 1 of 86.
1 / 86Pool
9.2.Superb.
  • The Staff there are all great people! The place is so clean it makes hotels in United…

    Jan 15, 2021

  • Great service, will definitely stay here again.

    Dec 17, 2020

See all 161 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Quiet
Dining options
Easy parking
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 196 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour business center
  • 24-hour front desk

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • American Consulate - 30 min walk
  • La Rodadora Espacio Interactivo - 9 min walk
  • Central Park - 13 min walk
  • Star Medica Hospital Ciudad Juarez2 - 25 min walk
  • Plaza Las Misiones - 25 min walk
  • Plaza Juárez Mall - 27 min walk
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
  • Health club
  • Outdoor pool

The following facilities are closed on Sunday and Saturday:
  • Fitness facility
  • Health club
  • Outdoor pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Standard Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 2 Queen Beds, Non Smoking

Location

  • American Consulate - 30 min walk
  • La Rodadora Espacio Interactivo - 9 min walk
  • Central Park - 13 min walk

What’s around

Landmarks

  • American Consulate - 30 min walk
  • La Rodadora Espacio Interactivo - 9 min walk
  • Central Park - 13 min walk
  • Star Medica Hospital Ciudad Juarez2 - 25 min walk
  • Plaza Las Misiones - 25 min walk
  • Plaza Juárez Mall - 27 min walk
  • Technological Institute of Ciudad Juárez - 39 min walk
  • El Paso Zoo - 7 mi / 11.3 km
  • El Paso County Coliseum - 7 mi / 11.3 km
  • UACJ - Universidad Autónoma de Ciudad Juárez - 4 mi / 6.4 km
  • Estadio 20 de Noviembre - 4.6 mi / 7.3 km

Getting around

  • Abraham Gonzalez Intl. Airport (CJS) - 7 min drive
  • El Paso International Airport (ELP) - 39 min drive
  • El Paso Union Depot - 11 min drive

At a glance

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Working away

  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 2088
  • Conference space size (meters) - 194
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Los Misiones - This restaurant specializes in Mexican cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Casa Grande Business Plus US Consulate
  • Ciudad Juarez Ciudad Juarez
  • Casa Grande Business Plus US Consulate Ciudad Juarez
  • Holiday Inn Ciudad Juarez Hotel
  • Holiday Inn Ciudad Juarez an IHG Hotel
  • Holiday Inn Ciudad Juarez Ciudad Juarez
  • Holiday Inn Ciudad Juarez Hotel Ciudad Juarez
  • Hotel Casa Grande Business Plus US Consulate
  • Hotel Casa Grande Business Plus US Consulate Ciudad Juarez
  • Casa Grande Ciudad Juarez Hotel
  • Hotel Casa Grande Business Plus By US Consulate
  • Holiday Inn Ciudad Juarez Hotel
  • Casa Grande Ciudad Juarez

Optional extras

Continental breakfast is offered for an extra charge of MXN 250 per person (approximately)

Dial-up Internet access is available in guestrooms for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from March to December.
  • Guests can rest easy knowing there's a smoke detector and a security system on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards, debit cards, and cash.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Holiday Inn Ciudad Juarez does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • You can check in from 4:00 PM - midnight. Check-out time is noon. Express check-out is available.
    • Yes, Los Misiones offers Mexican cuisine. Nearby restaurants include Ristorante Italiano Abelini (14-min walk), Sabrosa la Vida (2.1 mi), and Le French Touch (2.4 mi).
    • No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (12-min drive) and Sunland Park Racetrack and Casino (29-min drive) are both nearby.
    9.2.Superb.
    • 6.0.Good

      I stayed in this hotel about 3 months ago and I had liked the strict measurements they were taking due to the pandemic. That’s why I decided to stay there again but this time it was way different. The room I stayed in was not properly cleaned. I found dust and hairs (not mine) in the sink, shower and bed. That raised my concerns and made me feel unsafe. I will no be staying there anymore.

      Taliz, 2 night family trip, Nov 27, 2020

      Verified Expedia guest review

    • 4.0.Fair

      I can believe that we were placed in a room right next to the most trafficked Blvd, I understand when there’s no more rooms available but in this situation the hotel was almost empty, if we got 3 hours of sleep it was a lot!!

      1 night trip, Sep 21, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Very clean place, staff was great!

      Claudia, 1 night family trip, Aug 23, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Donald, 3 night family trip, Aug 21, 2020

      Verified Orbitz guest review

    • 8.0.Very good

      The hotel was very clean and the procedures while checking in are strict due to the pandemic which is good. I will definitely go back and recommend this hotel.

      Taliz, 1 night family trip, Aug 8, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      great hotel

      It was great only issue... The room service took long.

      SOFIA, 1 night family trip, Jul 11, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Perfect stay

      El mejor Hotel de ciudad juarez de pies a cabeza

      Roberto, 1 night family trip, Jul 10, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Super clean / friendly/ professionally

      Amazing . It is a great hotel, super clean, super friendly and they take care of the best. i recommend it to everyone

      Alejandro, 1 night family trip, Jul 2, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The staff was very friendly and everything was very clean! We enjoyed our stay.

      Liz, 2 night family trip, Mar 7, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Great location for business. It stands in the heart of the maquiladora community and only 15 minutes away from Cd. Juarez airport. Service was outstanding.

      JAIME, 1 night business trip, Mar 4, 2020

      Verified Hotels.com guest review

    See all 161 reviews