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Sheraton Memphis Downtown Hotel

4-star hotel with indoor pool, connected to the convention center, near Fire Museum of Memphis

  • Free WiFi
From
NZ$213

Image gallery

  • Club Room, 1 King Bed, Corner - Guest Room
  • Club Room, 1 King Bed, Corner - Guest Room
  • Pool
  • Deluxe Room, 1 King Bed, Non Smoking - Bathroom
  • Club Room, 1 King Bed, Corner - Guest Room
Club Room, 1 King Bed, Corner - Guest Room. Image 1 of 35.
1 / 35Club Room, 1 King Bed, Corner - Guest Room
250 N Main St, Memphis, 38103, TN, United States of America
7.6.Good.
  • back of bath door was nasty,TV had 11 channels, AC was not cool , 2 Big dogs across hall…

    Jun 5, 2021

  • good location, overall good conditions.

    Jun 2, 2021

See all 673 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Quiet
Safe
Transport options

The following facilities or services will be unavailable from January 13 2021 to June 30 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Fitness facilities
  • Laundry facilities
  • Swimming pool
    • Free WiFi
    • Parking available
    • Pool
    • Bathtub
    • Non-smoking
    • Gym

    Property highlights

    Main amenities

    • 600 smoke-free guestrooms
    • Housekeeping (on request)
    • Restaurant and bar/lounge
    • Indoor pool
    • Breakfast available
    • 24-hour fitness center

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (free)
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels

    What’s around

    • In Downtown Memphis
    • Beale Street - 18 min walk
    • FedEx Forum - 21 min walk
    • National Civil Rights Museum at the Lorraine Motel - 25 min walk
    • Orpheum Theatre - 17 min walk
    • Sun Studio - 27 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Traditional Room, 1 King Bed, Non Smoking
    • Traditional Room, 2 Double Beds, Non Smoking
    • Club Room, 1 King Bed, Corner
    • Club Room, 2 Double Beds
    • Club Room, 1 King Bed
    • Deluxe Room, 2 Double Beds, Non Smoking
    • Deluxe Room, 1 King Bed, Non Smoking

    Location

    250 N Main St, Memphis, 38103, TN, United States of America
    • In Downtown Memphis
    • Beale Street - 18 min walk
    • FedEx Forum - 21 min walk

    What’s around

    Landmarks

    • In Downtown Memphis
    • Beale Street - 18 min walk
    • FedEx Forum - 21 min walk
    • National Civil Rights Museum at the Lorraine Motel - 25 min walk
    • Orpheum Theatre - 17 min walk
    • Sun Studio - 27 min walk
    • Fire Museum of Memphis - 6 min walk
    • Stax Museum of American Soul Music - 3.3 mi / 5.4 km
    • Memphis Zoo - 3.6 mi / 5.7 km
    • University of Memphis - 8.7 mi / 14 km

    Getting around

    • Memphis International Airport (MEM) - 16 min drive
    • Memphis Central Station - 28 min walk

    At a glance

    Hotel size

    • This hotel has 600 rooms

    Arriving/leaving

    • Check-in time 4 PM-2:00 AM
    • Check-out time is 11 AM
    • Express check-in/out

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Pets

    • Pets stay free (dogs only)
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite valet parking (USD 29 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Room service (during limited hours)

    Things to do

    • Indoor pool
    • 24-hour fitness facilities
    • Golfing nearby
    • Hiking/biking trails nearby

    Working away

    • Business center
    • Conference space
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Porter/bellhop

    Facilities

    • Elevator
    • ATM/banking

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible van parking
    • Valet for wheelchair-equipped vehicle
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Visual alarms in hallways
    • Braille signage
    • Closed captioned TV
    • Raised toilet seat
    • Low-height counters/sink
    • Height-adjustable showerhead
    • Grab bar - near toilet
    • Grab bar - in bathtub
    • Grab bar - in shower
    • Accessible bathtub
    • Lever door handles

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Pillow menu
    • Down comforter
    • Blackout drapes/curtains
    • Premium bedding
    • Pillowtop mattress

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • LCD TV
    • Pay movies
    • Premium TV channels

    Stay connected

    • Desk
    • Free weekday newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator

    More

    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Crossroads Tavern - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

    Small print

    Also known as

    • Memphis Downtown Sheraton
    • Sheraton Hotel Memphis Downtown
    • Sheraton Memphis Downtown
    • Sheraton Memphis Downtown Hotel
    • Sheraton Memphis Hotel Memphis
    • Sheraton Memphis Downtown Hotel Hotel
    • Sheraton Memphis Downtown Hotel Memphis
    • Sheraton Memphis Downtown Hotel Hotel Memphis

    Optional extras

    Valet parking costs USD 29 per day with in/out privileges

    Buffet breakfast is offered for an extra charge of USD 19.95 per person (approximately)

    Policies

    Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Pool access available from 6:30 AM to 10:30 PM.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts credit cards, debit cards, and cash.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Sheraton Memphis Downtown Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs USD 29 per day.
    • Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:30 PM. The swimming pool will be unavailable from January 13 2021 to June 30 2021 (dates subject to change).
    • Yes, dogs stay free. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 4 PM - 2:00 AM. Check-out time is 11 AM. Express check-in and check-out are available.
    • Yes, Crossroads Tavern offers southern cuisine. Nearby restaurants include Blue Plate Cafe (9-min walk), Cafe Keough (10-min walk), and Felicia Suzanne's Restaurant (10-min walk).
    • No, this hotel doesn't have a casino, but Southland Casino & Gaming (8-min drive) is nearby.
    • Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
    7.6.Good.
    • 10.0.Exceptional

      Had a wonderful time the hotel. Was great. Beside the carpet smell and was dirty

      Rayvone, 3 night family trip, May 21, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Nice stay but the valet sucked

      I didn’t like the valet service. The delay caused me to miss my Memphis Queen ride with my family. My kids were crying and my husband was very upset.

      Candice, 1 night family trip, May 15, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Location and service

      Huge hotel across from the convention center and close to port embarkation for cruisers. Breakfast was excellent and constantly replenished. Our room had a great view of the bridge especially at night when its lit and the Bass Pro Shop Pyramid shaped building across the way (definitely a must visit!) If you have a car, it's very convenient to most attractions.

      William, 1 night trip, May 7, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      There was hair all throughout the bathroom the tub was dirty the toilet was broke and the noise was horrible!!!! I will NEVER stay at this hotel again

      Miesha, 2 night trip, Apr 30, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great experience

      pamela, 1 night trip with friends, Apr 7, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      2021Family trip worn by Sheraton downtown Memphis

      The staff is rude as hell when we first arrive at 4 PM we were told there were no rooms available I then asked to speak to a manager and we were able to check in the first room I received was nasty dusty and musty are they got another room it was dusty I didn’t want to complain too much about the room because I might not have had a room there was so many people standing in the lobby waiting on rooms my keys were locked in the van by valet my first night stay I was told there was nothing they could do about it until 6:30 AM the next morning so that means the 27 people that went with me we couldn’t do anything not even get food because our keys were locked in our car by valet The staff here is very rude very unprofessional don’t waste your money you could do better staying at a Motel 6 and we’re still getting the runaround about getting a refund I would say don’t it Unless you have bail money because yes this is just how unprofessional they are at the Sheraton downtown Memphis

      Antonio, 2 night family trip, Mar 19, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      It was horrible

      Clarice, 2 night family trip, Mar 19, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Overall fine for overnight stay

      Bhavik, 1 night family trip, Mar 13, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great stay

      I enjoyed the experience from start to finish. The only less than stellar experience was when we ordered food from the cafe. The woman who took our order was a little short with me. Other than that it was great.

      Debra, 1 night trip, Mar 11, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Night receptionist was very sweet and knowledgeable. First room had only cold water so we were put into another. That room had damage to the floor, as if it flooded, and the television had no sound. Website and clerk stated that Clock out is at 11am but we were woken up by drilling in the walls at 7:30am! Then at 9:20 am staff knocked on the door to ask when we were leaving??? Overall I was not happy with the stay.

      1 night romance trip, Mar 9, 2021

      Verified Expedia guest review

    See all 673 reviews