Heidelberg Marriott Hotel

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Overview of Heidelberg Marriott Hotel

Heidelberg Marriott Hotel

4.5 star property
Riverfront hotel with 2 restaurants, near Heidelberg Zoo

8.0/10 Very good

715 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
The price is $200
Price available on 29/07/2022
Map
Vangerowstr. 16, Heidelberg, BW, 69115
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Spa services
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Bergheim
  • Heidelberg Castle - 33 min walk
  • Neckarwiese - 6 min drive
  • University of Heidelberg New Campus - 7 min drive
  • Heidelberg University Library - 9 min drive
  • Karl Theodor Bridge - 7 min drive
  • Church of the Holy Spirit - 6 min drive
  • Thingstätte - 26 min drive
  • Schwetzingen Castle - 13 min drive
  • SAP Arena - 13 min drive
  • Planetarium Mannheim - 13 min drive

Getting around

  • Mannheim (MHG) - 12 min drive
  • Frankfurt Airport (FRA) - 44.6 miles/71.8 km
  • Heidelberg Central Station - 7 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 25 min walk
  • Heidelberg-Pfaffengrund/Wieblingen Station - 29 min walk
  • Heidelberg (West) Central Station Tram Stop - 6 min walk
  • Heidelberg Seegarten Tram Stop - 18 min walk

About this property

Heidelberg Marriott Hotel

At Heidelberg Marriott Hotel, you'll be within a 15-minute drive of Heidelberg Castle. Guests can indulge in massages, and GRILL 16, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers like the helpful staff and breakfast. Public transportation is close by: Heidelberg (West) Central Station Tram Stop is just 6 minutes by foot.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site antigen/rapid COVID-19 testing is available for a EUR 20 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 248 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (EUR 25 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water skiing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1986
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar in bathtub
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Hindi
  • Polish
  • Portuguese
  • Spanish
  • Turkish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable/satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

GRILL 16 - This steakhouse specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Pinte - This restaurant specializes in German cuisine and serves dinner only. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for EUR 12.5 per day (rates may vary)
  • Breakfast costs between EUR 17.00 and EUR 24.00 per person (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20.00 per accommodation, per day, plus a one-time cleaning fee of EUR 10

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 16 years old are not allowed in the fitness facility
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site antigen/rapid COVID-19 testing is available for a EUR 20 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Heidelberg Marriott
Marriott Heidelberg
Marriott Hotel Heidelberg
Heidelberg Marriott Hotel
Heidelberg Marriott
Heidelberg Marriott Hotel Hotel
Heidelberg Marriott Hotel Heidelberg
Heidelberg Marriott Hotel Hotel Heidelberg

Frequently asked questions

Overall score and ratings

8.0

Very good

8.6/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

7.9/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Good

As Expected
Hotel was nice and clean but nothing special. Breakfast had lots of variety but again, nothing special. Preferred staying closer to the old town
2-night trip
Verified Hotels.com guest review

4/10 Fair

On check-in my daughter and I were told about about the continental breakfast. It was an assortment of fruits, juices and dry breads - not good but not bad - but when something comes with your stay - we took advantage of our time with some yogurt and bagel with our juice or coffee each morning. Because of covid different places have added rules and each time we went in they asked for our name/room number to be placed on a piece of paper for their use - this was never given to us. Well, to my very big surprise at check out they were using those little scrap pieces of paper and saying we were signing up for a full breakfast at a whopping $24euros each! For a total of $350 eruos! I flipped a lid! I would have NEVER eaten if it I knew it wasn't included - it WAS NOT WORTH EVEN $10EURO EACH. Our mornings would have been far better served eating in town and enjoying the various bakery and coffee shops. For this VERY misleading and VERY frustrating reason I leave this poor review.
Kelly, 7-night family trip
Verified Expedia guest review

8/10 Very good

Nicole, 2-night trip
Verified Expedia guest review

10/10 Exceptional

location, was excellent with great views and easy walking. Staff was exceptional
Kristopher, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Abdul Hamid, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 2-night trip
Verified Expedia guest review

2/10 Poor

This property does not meet Marriott's high standards as a hotelier. An older building, very poor heating/AC system. Showers are usable if you don't mind a temperature fluctuation of 5°C up or down. Something you would expect from a 2star facility. Will not go back there. Marriott should spend some serious dollars bringing this facility up to 2020 standards. It may have been something special in 1980......That was 40 years ago!
Paul, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

2/10 Poor

David, 4-night trip
Verified Hotels.com guest review

6/10 Good

Small rooms, expensive parking, friendly staff, restaurant closed.
Paul, 4-night trip
Verified Hotels.com guest review