Hotel Crown Palais Kobe

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Superior Twin Room, Harbor View, Non Smoking | Room

Overview of Hotel Crown Palais Kobe

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Hotel Crown Palais Kobe

3.5 star property
Central hotel with 3 restaurants, connected to a shopping center, near Kobe Anpanman Children's Museum & Mall

8.6/10 Fabulous

994 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Laundry facilities
1-3-5 Higashikawasaki-cho, Chuou-ku, Kobe, Hyogo-ken, 650
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Spa services
  • 5 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Wedding services
For families
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • In Kobe City Centre
  • Kobe Harborland - 14 min drive
  • Meriken Park - 14 min drive
  • Hanshin Koshien Stadium - 44 min drive
  • Akashi Kaikyo Bridge - 30 min drive
  • Arima Hot Springs - 31 min drive

Getting around

  • Kobe Airport (UKB) - 25 min drive
  • Itami Airport (ITM) - 52 min drive
  • Kansai Intl. Airport (KIX) - 81 min drive
  • Kobe Station - 6 min walk
  • Kobe Minatogawa Station - 19 min walk
  • Kobe Hyogo Station - 23 min walk
  • Nishimotomachi Station - 8 min walk
  • Kosokukobe Station - 10 min walk
  • Okurayama Station - 12 min walk

About this property

Hotel Crown Palais Kobe

3.5-star hotel in the heart of Kobe City Centre
At Hotel Crown Palais Kobe, you can look forward to an indoor public bath (no minerals), shopping on site, and dry cleaning/laundry services. Treat yourself to spa services, such as aromatherapy, a massage, or a body treatment. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Chinese cuisine and more. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Wedding services, a ballroom, and multilingual staff
  • Laundry services, luggage storage, and 5 meeting rooms
  • Guest reviews speak well of the helpful staff
Room features
All guestrooms at Hotel Crown Palais Kobe boast perks such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews highly rate the spacious rooms at the property.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and toilets with electronic bidets
  • 23-inch LED TVs with cable channels
  • Refrigerators, heating, and daily housekeeping


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 229 rooms
  • Arranged over 17 floors


  • Check-in time from 3 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Onsite self parking (JPY 1000 per night)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Tea service at check-in/check-out

What to do

  • Shopping

Working away

  • 5 meeting rooms


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • Built in 1992
  • Spa services


  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Stair-free path to entrance


  • English
  • Japanese

Room amenities

Be entertained

  • 23-inch LED TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor public bath (no minerals). The ryokan bathing area is open from 3:00 PM to midnight.


Mandarincourt - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
GRILL TABLE with SKY BAR - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
TEPPAN ZENSOU - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 2500 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)


  • Self parking costs JPY 1000 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Crown Kobe
Crown Palais
Crown Palais Hotel
Crown Palais Kobe
Hotel Crown Palais
Hotel Crown Palais Kobe
Kobe Crown
Hotel Crown Palais Kobe Kobe
Hotel Crown Palais Kobe Hotel
Hotel Crown Palais Kobe Hotel Kobe

Frequently asked questions

Does Hotel Crown Palais Kobe offer free cancellation for a full refund?
Yes, Hotel Crown Palais Kobe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Crown Palais Kobe?
As of 5 October 2022, prices found for a 1-night stay for 2 adults at Hotel Crown Palais Kobe on 10 October 2022 start from NZ$87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Crown Palais Kobe?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Crown Palais Kobe?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Crown Palais Kobe?
Yes. Self parking costs JPY 1000 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Crown Palais Kobe?
You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Crown Palais Kobe and nearby?
Hotel Crown Palais Kobe has spa services.
Are there restaurants at or near Hotel Crown Palais Kobe?
Yes, there are 3 onsite restaurants, featuring Chinese cuisine. The dining venue will be unavailable from October 25 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Moja Curry (5-min walk), Saizeriya (6-min walk), and Mosrite Cafe (6-min walk).
What's the area around Hotel Crown Palais Kobe like?
Hotel Crown Palais Kobe is in Kobe City Centre, a short 8-minute walk from Nishimotomachi Station and 7 minutes' walk from Kobe Anpanman Children's Museum & Mall.

Overall score and ratings






Staff & service




Property conditions & facilities



4/10 Fair

Alan, 1-night trip
Verified guest review

10/10 Exceptional

Franky, 1-night trip
Verified guest review

8/10 Very good

Mariafegagate, 1-night trip
Verified Expedia guest review

6/10 Good

I was glad the hotel stuff upgraded my room, but unfortunately the bathroom had a problem. However the hotel stuff solve the problem quickly.
1-night family trip
Verified Expedia guest review

6/10 Good

Edi, 1-night trip
Verified guest review

8/10 Very good

The hotel is in a very handy location
2-night trip with friends
Verified Expedia guest review

2/10 Poor

the air-con cannot function in the room. when calling to the counter, there send a fan into my room. the hotel is only look nice.
1-night family trip
Verified Expedia guest review

8/10 Very good

nice but if you want to use the spa as “onsen” following the picture advertisement , you need to pay more additional. it is not free when you should to stay.
5-night business trip
Verified guest review

10/10 Exceptional

Perfect place to stay
It's a great hotel. The deluxe room we stayed has beautiful harbor view. It's very convenient since we could walk easily to the harbor with shopping mall, great restaurants, and souvernir shops. You should buy Kobe speciaty which is chocolate with strawberry inside. It took 18 minutes to take train to the world's famous longest bridge. So beautiful.
The world's longest bridge
A very good restaurant in the train station cum shopping mall opposite the hotel.
THI LAN ANH, 1-night business trip
Verified guest review

8/10 Very good

SUK HAN R V, 4-night family trip
Verified guest review