Guests
All properties in Kobe, Hyogo Prefecture, Japan

Hotel Crown Palais Kobe

Central hotel with 3 restaurants, connected to a shopping center, near Kobe Anpanman Children's Museum & Mall

  • Free Internet
From
NZ$91

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  • Triple Room, Smoking - Bathroom
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1-3-5 Higashikawasaki-cho, Kobe, 650, Hyogo-ken, Japan
8.6.Fabulous.
  • I was glad the hotel stuff upgraded my room, but unfortunately the bathroom had a problem…

    Feb 20, 2020

  • The hotel is in a very handy location

    Jan 2, 2020

See all 334 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
Convenient
Shopping
  • Free WiFi
  • Parking available
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 229 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Spa services

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Kobe City Centre
  • Kobe Anpanman Children's Museum & Mall - 7 min walk
  • Kobe Harborland - 7 min walk
  • Minatogawa Shrine - 7 min walk
  • Motomachi Shopping Street - 8 min walk
  • Kobe Culture Hall - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Single Room, Smoking
  • Triple Room, Smoking
  • Economy Twin Room, Smoking
  • Standard Single Room, Non Smoking
  • Triple Room, Non Smoking
  • Standard Single Room (Semi-Double Bed), Smoking
  • Standard Single Room (Semi-Double Bed), Non Smoking
  • Superior Twin Room, Mountain View, Smoking
  • Superior Twin Room, Mountain View, Non Smoking
  • Superior Twin Room, Harbor View, Non Smoking
  • Deluxe Twin Room, Non Smoking
  • Deluxe Twin Room, Smoking

What’s around

Landmarks

  • In Kobe City Centre
  • Kobe Anpanman Children's Museum & Mall - 7 min walk
  • Kobe Harborland - 7 min walk
  • Minatogawa Shrine - 7 min walk
  • Motomachi Shopping Street - 8 min walk
  • Kobe Culture Hall - 13 min walk
  • Meriken Park - 18 min walk
  • Kobe Tower - 18 min walk
  • Kawasaki Good Times World - 18 min walk
  • Kobe Maritime Museum - 20 min walk
  • Port of Kobe Earthquake Memorial - 21 min walk

Getting around

  • Kansai Intl. Airport (KIX) - 54 min drive
  • Kobe Airport (UKB) - 12 min drive
  • Itami Airport (ITM) - 25 min drive
  • Kobe Station - 6 min walk
  • Kobe Minatogawa Station - 19 min walk
  • Kobe Hyogo Station - 23 min walk
  • Nishimotomachi Station - 8 min walk
  • Kosokukobe Station - 10 min walk
  • Okurayama Station - 12 min walk
map
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1-3-5 Higashikawasaki-cho, Kobe, 650, Hyogo-ken, Japan

At a glance

Hotel size

  • This hotel has 229 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Onsite self parking (JPY 1000 per night)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Restaurant
  • Bar/lounge
  • Tea service at check-in/check-out

Things to do

  • Spa services on site

Working away

  • Number of meeting rooms - 5
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built - 1992
  • Elevator
  • Designated smoking areas

Accessibility

  • Braille or raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • In-room massage available
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 23-inch LED TV
  • Pay movies
  • Digital TV channels

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor public bath (no minerals). The ryokan bathing area is open from 3:00 PM to midnight.

Dining

Mandarincourt - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

GRILL TABLE with SKY BAR - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

TEPPAN ZENSOU - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 2000 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs JPY 1000 per night
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts Visa, Mastercard, Diners Club, JCB International, Union Pay and cash.

Also known as

  • Crown Kobe
  • Hotel Crown Palais Kobe Hotel Kobe
  • Crown Palais
  • Crown Palais Hotel
  • Crown Palais Kobe
  • Hotel Crown Palais
  • Hotel Crown Palais Kobe
  • Kobe Crown
  • Hotel Crown Palais Kobe Kobe
  • Hotel Crown Palais Kobe Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Crown Palais Kobe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1000 per night. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 3 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Moja Curry (5-min walk), Saizeriya (6-min walk), and Yoshinoya (6-min walk).
  • Hotel Crown Palais Kobe has spa services.
8.6.Fabulous.
  • 2.0.Poor

    the air-con cannot function in the room. when calling to the counter, there send a fan into my room. the hotel is only look nice.

    1 night family trip, Dec 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect place to stay

    It's a great hotel. The deluxe room we stayed has beautiful harbor view. It's very convenient since we could walk easily to the harbor with shopping mall, great restaurants, and souvernir shops. You should buy Kobe speciaty which is chocolate with strawberry inside. It took 18 minutes to take train to the world's famous longest bridge. So beautiful.

    THI LAN ANH, 1 night business trip, Dec 20, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    nice but if you want to use the spa as “onsen” following the picture advertisement , you need to pay more additional. it is not free when you should to stay.

    5 night business trip, Dec 19, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Convenient location next to train station

    4 night business trip, Nov 23, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Business trip

    The decor was old fashioned and everything worked fine but just seemed out dated. Good service, breakfast is good and has a really good view. That was the best part.

    1 night business trip, Nov 15, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Enjoyed it. Thank you

    View from the top was good. Breakfast was great. Love the ambience

    Esther, 1 night trip, Nov 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location for day trips east or west.

    Good stay. A later-than-usual check-out time was excellent - allowed me to visit Himeji Castle on the morning of the day I checked out without having to take my luggage. I would have liked two portions of creamer and sugar for both a daily coffee and daily tea.

    Mark, 2 night trip, Sep 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent property with helpful stuff. Underground access from Kobe station is a feat in hot summer days or in winter.

    1 night trip, Sep 9, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Kobe - Arima Onsen is worth to go

    The stay is very close to Kobe Station thru underground.

    Vittoria, 1 night family trip, May 31, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Needs a refurbishment. Rooms look dated. Service was good and pleasant. Clean.

    2 night trip, May 8, 2019

    Verified Expedia guest review

See all 334 reviews