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Okura Garden Hotel Shanghai

Luxury hotel with 5 restaurants, near Huai Hai Road Shopping District

  • Free WiFi and free parking
From
NZ$167

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Guest Room
  • Guest Room
  • Pool
  • Executive Suite - Living Room
  • Guest Room
Guest Room. Image 1 of 169.
1 / 169Guest Room
9.0.Superb.
  • Great location & restaurant. True Shanghai experience.

    Jun 6, 2021

  • The Garden Hotel is my favorite place to stay in Shaghai. Old world charm with all the…

    May 15, 2021

See all 482 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Transport options
Shopping
Walkable
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 471 smoke-free guestrooms
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available

For families

  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • Heart of Shanghai
  • People's Square - 25 min walk
  • The Bund - 44 min walk
  • Jing'an Temple - 17 min walk
  • Xintiandi Style Shoppping Centre - 32 min walk
  • Huai Hai Road Shopping District - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Room
  • Executive Suite
  • Deluxe Room
  • Superior Double Room
  • Superior Twin Room
  • Special Deal Room

Location

  • Heart of Shanghai
  • People's Square - 25 min walk
  • The Bund - 44 min walk

What’s around

Landmarks

  • Heart of Shanghai
  • People's Square - 25 min walk
  • The Bund - 44 min walk
  • Jing'an Temple - 17 min walk
  • Xintiandi Style Shoppping Centre - 32 min walk
  • Huai Hai Road Shopping District - 7 min walk
  • Shanghai International Trade Plaza - 10 min walk
  • Shanghai Museum - 30 min walk
  • Yu Garden - 2.7 mi / 4.3 km

Getting around

  • Hongqiao International Airport (SHA) - 27 min drive
  • Pudong International Airport (PVG) - 51 min drive
  • Shanghai Railway Station - 5 min drive
  • Shanghai South Railway Station - 10 min drive
  • Nanxiang North Railway Station - 19 min drive
  • South Shaanxi Road Station - 5 min walk
  • West Nanjing Road Station - 15 min walk
  • South Huangpi Road Station - 15 min walk

At a glance

Hotel size

  • This hotel has 471 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Self-serve breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Indoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Steam room
  • Sauna
  • Golfing nearby
  • Health club
  • Tennis on site

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1926
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

ROSE Coffee Shop - This restaurant serves breakfast, lunch, and dinner.

Chinese Rest. Bai Yu Lan - This restaurant serves breakfast, lunch, and dinner.

Japanese Rest. Yamazato - This restaurant serves breakfast, lunch, and dinner.

Continental Room - This restaurant serves lunch and dinner.

Teppanyaki Rest. Sazanka - This restaurant serves lunch and dinner.

Small print

Also known as

  • Garden Hotel Shanghai Okura
  • Shanghai Okura Hotel
  • Okura Garden Shanghai Shanghai
  • Okura Garden Hotel Shanghai Hotel
  • Okura Garden Hotel Shanghai Shanghai
  • Okura Garden Hotel Shanghai Hotel Shanghai
  • Hotel Okura Garden Shanghai
  • Hotel Okura Shanghai
  • Okura Garden
  • Okura Garden Hotel
  • Okura Garden Hotel Shanghai
  • Okura Garden Shanghai
  • Shanghai Okura
  • Shanghai Okura Garden Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool access is available for an extra charge of CNY 50 per stay

Rollaway beds are available for CNY 300.0 per day

Self-serve breakfast is offered for an extra charge of CNY 220 for adults and CNY 110 for children (approximately)

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 6:30 AM to 9:30 PM.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, cash, and mobile payments.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Pool fee: CNY 50 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Okura Garden Hotel Shanghai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
  • Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 9:30 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there are 5 onsite restaurants. Nearby restaurants include Le Saleya (3-min walk), Palatino Roman Cuisine (6-min walk), and Rumi (7-min walk).
  • Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room. Okura Garden Hotel Shanghai also has a garden.
9.0.Superb.
  • 10.0.Exceptional

    Nice place with many amenities around , good and confortable room . Nela the Subway stations and shopping centers .

    Marco, 2 night business trip, Jul 30, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    mr

    It’s a quiet place, nice location in the city.

    Jian, 4 night trip, Jun 29, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Rooms ok, staff friendly but eat somewhere else

    Okura garden is in a good location close to transportation, shopping, and restaurants. It must have lovely gardens in the summer. Staff needs some training at the door services since this was lax. They do not help or hold doors. However, Lee as concierge and Rose restaurant staff are top-notch, very attentive and friendly. The rooms can feel a bit small & dated but once you stay you will see that it is quite comfortable and has many gems to make the stay comfortable. Enjoy great city views. With the coronavirus outbreak, it was a bit apocalyptic. Lots of hand sanitizer and face masks but obviously they were taking it seriously and ensuring safety. They did not take temperatures like the other hotels. No pool or gym and no compensation for this. We thought the breakfast was good and the price was ok. The staff are quite attentive and there are many options. We did not think dinners were worthy. Very pricey and not memorable. Instead, walk across to the Japanese restaurant by the Tim Hortons. Hotel had most expensive meals we had in China in 3 weeks and there was no flavor. We will pay for a good meal but we expect something worthwhile. The chocolate in the fridge is 33 yuan. Price gauging to the extreme. For tea in the main lobby you will pay over 300 yuan for 2 teas and an ice cream...so best to avoid. Beware of booking on hotels.com. The price changed when we booked. When I contacted they said the cancelation policy was already over so I am a bit of a skeptic.

    linda, 2 night family trip, Jan 26, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    5 star lobby 2 star room 0 star bathroom

    stayed total of 4 nights (in 2 check-ins), very good location, 4-5 min. walk to metro, lovely restaurants and coffee shops nearby, beautiful grand lobby, very accommodating staff, very good service, room appear to be well furnished.. but with stained carpets and filthy bathroom walls with black mold all over! I would carefully examine the room before accepting, unacceptable sub standard!

    1 night trip, Dec 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    i do not like Rose resaurant:i have to discuss to accept my card! all the rest i like a lot.

    5 night trip, Dec 16, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The hotel has a convenient location, only a few minutes away from subway station. The main shoping area is also a few mins away.

    3 night business trip, Nov 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very happy stay with Okura Garden Hotel Shanghai. I will be there stay again.

    jack, 2 night trip, Nov 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Jack

    The service was excellent. I will back stay again.

    jack, 2 night trip, Nov 27, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Beautiful garden and space in the middle of Shanghai. Good proximity to subway and shopping district. Very good Japanese restaurants

    Dean, 2 night family trip, Nov 24, 2019

    Verified Orbitz guest review

  • 8.0.Very good

    The air conditioning could not cool the room down any lower than 25.5 degrees C. That's almost 80 degrees F!

    TheLino, 3 night family trip, Nov 20, 2019

    Verified Expedia guest review

See all 482 reviews