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Pan Pacific Vancouver

Luxury hotel with full-service spa, connected to the convention center, near Vancouver Waterfront

  • Free WiFi in lobby
From
NZ$398

Image gallery

  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
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9.2.Superb.
  • Fantastic Hotel in a great location that is central to everywhere. From the moment you…

    Oct 20, 2019

  • It was an amazing five days stay, excellent room, staffs was very kind, friendly and…

    Sep 17, 2018

See all 2,986 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 503 smoke-free guestrooms
  • Housekeeping (on request)
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool

What’s around

  • In Coal Harbour
  • Vancouver Waterfront - 1 min walk
  • Canada Place - 1 min walk
  • Granville Street - 3 min walk
  • Vancouver Convention Centre - 3 min walk
  • Robson Street - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Double Room, City View
  • Deluxe Room, 2 Double Beds, Harbor View
  • Deluxe Room, 1 King Bed, City View
  • Suite, 1 King Bed, Harbor View
  • Panoramic Room, Harbor View
  • Premier Room, 1 King Bed
  • Pacific Club, Deluxe Room, 1 King Bed , City View
  • Deluxe Room, 1 King Bed, Harbor View
  • Premier Room, 2 Double Beds, Harbor View
  • Pacific Club, Deluxe Room, 1 King Bed, Harbor View
  • Pacific Club, Suite, 1 King Bed with Sofa bed, City View
  • Pacific Club, Deluxe Room, 2 Double Beds, City View

Location

  • In Coal Harbour
  • Vancouver Waterfront - 1 min walk
  • Canada Place - 1 min walk

What’s around

Landmarks

  • In Coal Harbour
  • Vancouver Waterfront - 1 min walk
  • Canada Place - 1 min walk
  • Granville Street - 3 min walk
  • Vancouver Convention Centre - 3 min walk
  • Robson Street - 12 min walk
  • Queen Elizabeth Theatre - 13 min walk
  • Rogers Arena - 19 min walk
  • BC Place Stadium - 20 min walk
  • Port of Vancouver - 33 min walk
  • Vancouver Aquarium - 37 min walk

Getting around

  • Vancouver International Airport (YVR) - 26 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 2 min drive
  • Pitt Meadows, BC (YPK) - 51 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 122 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 129 min drive
  • Vancouver Waterfront Station - 4 min walk
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 28 min walk
  • Vancouver Pacific Central Station - 28 min walk
  • Waterfront Metro Station - 4 min walk
  • Burrard Station - 8 min walk
  • Granville Station - 9 min walk

At a glance

Hotel size

  • This hotel has 503 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 4 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas (2 hours per day)
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (CAD 50 per night; includes in/out privileges)
  • Onsite valet parking (CAD 56 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Spa tub

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1986
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Visual fire alarm
  • Wheelchair-width doorways

Languages Spoken

  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Polish
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch LCD TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a spa tub, and a steam room.

The spa is open daily.

Dining

Five Sails - Onsite fine-dining restaurant.

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Pacific Pan
  • Pan Pacific Vancouver Hotel
  • Pan Pacific
  • Pan Pacific Vancouver Hotel
  • Pan Pacific Vancouver Vancouver
  • Pan Pacific Vancouver Hotel Vancouver
  • Pacific Vancouver
  • Pan Pacific Hotel
  • Pan Pacific Hotel Vancouver
  • Pan Pacific Vancouver
  • Pan Vancouver
  • Vancouver Pacific
  • Vancouver Pan Pacific
  • Pan Pacific Vancouver Hotel Vancouver

Optional extras

Self parking costs CAD 50 per night with in/out privileges

Valet parking costs CAD 56 per night with in/out privileges

Breakfast costs between CAD 20 and CAD 40 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CAD 40 per pet (may vary based on length of stay)

Service animals exempt from fees

WiFi is available in guestrooms for CAD 5.95 per night (rates may vary)

Wired Internet access is available in guestrooms for CAD 5.95 per night (rates may vary)

Wired Internet access is available in public areas for CAD 5.95 per night (rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 6 AM to 11 PM.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CAD 100 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Pan Pacific Vancouver does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 50 per night. Valet parking costs CAD 56 per night.
  • Yes, there's an outdoor pool. Guests have pool access from 6 AM to 11 PM.
  • Yes, dogs are welcome. There's a charge of CAD 40 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 4 PM - anytime. Check-out time is noon. Express check-out is available.
  • Yes, there are 3 onsite restaurants, featuring ocean views. Nearby restaurants include Oru Cuisine (4-min walk), Mahony and Sons (4-min walk), and Giovane Cafe + Eatery + Market (4-min walk).
  • No, this hotel doesn't have a casino, but Starlight Casino (26-min drive) is nearby.
  • During the winter, enjoy fun activities nearby like cross-country skiing and snowboarding, and return when the snow melts for a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. Pan Pacific Vancouver also has an outdoor pool and a fitness center, as well as spa services.
9.2.Superb.
  • 10.0.Exceptional

    This place will not disappoint!!

    We had such and amazing time we didn’t want to leave when our weekend was up, so we ended up booking an extra night!! The pool and the view is incredible! It’s exactly what you need for a nice and relaxing getaway!

    Lauren, 2 night trip with friends, Apr 16, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    It’s overpriced and parking prices in particular are ridiculous.

    Trent, 2 night trip, Apr 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Food Euphoria

    We encountered several staff members throughout our stay, and they treated us very well. Five Sales exceeded expectations. I have multiple severe food allergies which cause me anxiety on their own and not only did they accommodate me but the world class cuisine was a euphoric experience. Here I am a day later and feeling well. Obviously they were careful or I would have already experienced fallout. Highly recommend The Pan Pacific and you must eat at the Five Sales. Next level, thank you for a wonderful fulfilling experience.

    Jennifer, 1 night trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    fine

    dale, 1 night trip with friends, Mar 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Awesome stay

    Love it, wish I could of stayed another night

    1 night trip, Mar 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Where is the Safety?

    Our stay was good except for the hot tub and swimming pool. There was no monitoring on the use as for social distancing. The hot tub was full on the Saturday no social distance and no masks. People could not get to use the hot tub as people were not getting out as the sign said to use for 20 minutes. We have stayed at other hotels where a reservation and monitoring was in place.

    Grant, 1 night trip, Feb 13, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Beautiful room with a great view. Service was poor for a 5 star hotel. It's a difficult time for the staff, but they seemed stretched too thin and disinterested in providing a high quality of service.

    1 night romance trip, Feb 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Only thing I didn’t like was the parking was expensive should not be 50 dollars per day

    1 night trip, Feb 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was as expected. Clean rooms and good hotel service.

    1 night family trip, Jan 14, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Great location, very convenient. Lovely iews and lovely staff Lol

    1 night trip, Jan 8, 2021

    Verified Expedia guest review

See all 2,986 reviews