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The Hotel Britomart

5.0 star property
Luxury hotel with restaurant, near Auckland Ferry Terminal
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The Hotel Britomart

Photo gallery for The Hotel Britomart

Exterior
Courtyard
Exterior
Takutai View Room King
Breakfast, lunch, dinner served; local cuisine

Overview of The Hotel Britomart

9.2 out of 10 Superb
9.2/10 Superb

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar
Map
29 Galway Street, Auckland, 1010
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Free use of bicycles
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 3 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Children stay free
  • Free cots/infant beds
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains

Room options

View all photos for City View Room King

City View Room King | View from room

City View Room King

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Takutai View Room King

Takutai View Room King

Takutai View Room King

  • 22 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room King

Laneway Room King

Laneway Room King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Galway Room King

Premium bedding, minibar, in-room safe, desk

Galway Room King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Poraenui Suite King

Poraenui Suite King | Living area

Poraenui Suite King

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Hohi Suite King

Hohi Suite King | Living room

Hohi Suite King

  • 60 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Waitemata View Room King

Waitemata View Room King

Waitemata View Room King

  • 22 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms King

Premium bedding, minibar, in-room safe, desk

Interconnecting Guest Rooms King

  • 44 sq m
  • Sleeps 4
  • 2 King Beds

About this area

What's nearby

  • In Auckland Central Business District
  • Auckland Ferry Terminal - 4 min walk
  • Sky Tower - 12 min walk
  • Queen Street Shopping District - 1 min drive
  • University of Auckland - 1 min drive
  • Princes Wharf - 1 min drive
  • Spark Arena - 2 min drive
  • SkyCity Casino - 4 min drive
  • Auckland City Hospital - 4 min drive
  • Auckland War Memorial Museum - 5 min drive
  • Mt. Eden - 7 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 28 min drive
  • Auckland Britomart Station - 1 min walk
  • Auckland Grafton Station - 5 min drive
  • Auckland Remuera Station - 7 min drive
  • Halsey Street Tram Stop - 14 min walk
  • Gaunt Street Tram Stop - 16 min walk
  • Jellicoe Street Tram Stop - 17 min walk

Restaurants

  • Daikoku - 2 min walk
  • Alma - 2 min walk
  • The Store - 1 min walk
  • St Pierre's Sushi + Bento Bowl - 2 min walk
  • The Chamberlain - 2 min walk
Map

About this property

The Hotel Britomart

When you stay at The Hotel Britomart, you'll be within a 15-minute walk of Auckland Ferry Terminal and Sky Tower. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Kingi, which serves local cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and free bike rentals. Fellow travellers love the location. The property is only a short walk to public transportation: Halsey Street Tram Stop is 14 minutes away.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Touch (TFE Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Working away

  • 3 meeting rooms
  • Conference space (3434 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Free bike hire
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Designer shops on-site
  • Vegan dining options
  • Double-glazed windows

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 49-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board
  • Dryer

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Kingi – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Daily Bread – On-site coffee shop. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The Hotel Britomart is listed in the 2021 Condé Nast Traveller Hot List.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately NZD 28 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 per cent

Parking

  • Valet parking costs NZD 60 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

Frequently asked questions

Does The Hotel Britomart offer free cancellation for a full refund?
Yes, The Hotel Britomart does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Hotel Britomart?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Hotel Britomart?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Hotel Britomart?
Yes. Valet parking costs NZD 60 per day.
What are the check-in and check-out times at The Hotel Britomart?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Hotel Britomart?
No, this hotel doesn't have a casino, but SkyCity Casino (12-min walk) is nearby.
What is there to do at The Hotel Britomart and nearby?
Have fun during the warmer months with activities such as cycling. The Hotel Britomart also has a 24-hour fitness centre.
Are there restaurants at or near The Hotel Britomart?
Yes, Kingi offers local cuisine.
What's the area around The Hotel Britomart like?
The Hotel Britomart is a short 1-minute walk from Auckland Britomart Station and 4 minutes' walk from Auckland Ferry Terminal. Travellers love the hotel's prime location.

Reviews

9.2

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Fair

Bad experience!
We had an awful experience staying four days in this hotel . The front desk personnel were nice but very cold with no warmth in our interaction, the cleaning staff were always talking in the narrow hallway very loudly , worse thing was my husband lost a very expensive shirt that was hung in the closet as soon as we check in but could not find it when we starting packing the day of check out. Could not blame anyone because of no evidence but the shirt was gone, that’s for sure. Be aware!
echo, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

ANTONIA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Hotel Britomart was a nice place to stay. It is very modern and sleek. The rooms are small but nice.
Verified Expedia guest review

10/10 Exceptional

Have stayed here before. This hotel lives up to its reputation, The people who work there are great, They make a guest feel very special and nothing is a problem. The central location is wonderful as everything is a short walk away. Not only is the building clean and tidy but the surrounding area is spotless as well. Cant wait to visit again
Bob, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Natalie, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Katie, 1-night family trip
Verified Wotif guest review

8/10 Very good

Varsha, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We would’ve appreciated the option of having a electric car charged overnight. This was not offered to us when booking over the phone or when we arrived.
James, 1-night family trip
Verified Expedia guest review

2/10 Poor

Matt, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel with excellent design in a great location. I would highly recommend.
Paul, 1-night romance trip
Verified Expedia guest review