The hotel was modern and clean, reception very small area and you have to ring someone to come down. Our room 105 on the ground floor was nice, large bed, very spacious, tea, coffee and water provided, plus a handy fridge. Bed was reasonably comfortable. En-suite was small but ok, the main problem was the shower that would only run ver very hot water and the shower door was partially hanging off and looked dangerous. Both of these problems could of caused major injuries. We just didn’t use it and reported it to the staff who said he would get a plumber in. It was a shame that the Cafe was closed as they had like so many others just lost their chef. However the location was very good with lots of pubs and restaurants around, and great for the Baths Hall theatre where we were going to see a show. Also very good value for money.