4/10 Fair
2 April 2023
Not the Rixos you know
I have been in several Rixos before coming to this one. Unfortunately it has been the worst among other Rixos. Room had strange stale smell, had to change it. Food was below average and not good quality. Service in restaurant was very bad, you had to chase waiters to come to you. Breakfast, eggs benidect always dry, cheeses are dry as well not fresh, staff does not speak English at all. Midnight buffet was a joke…beef stew and rice, no cheeses, no varieties that other Rixos hotels have. Coffee in undrinkable..Starbucks is located outside near pool which is inconvenient. I felt it did not deserve to be part of the Rixos group honestly. Would not recommend going there. Operational management needs to be changed completely
Mohamed
Mohamed, 2-night family trip
Verified Hotels.com guest review