Alta Hotel

Photo gallery for Alta Hotel

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Indoor spa tub
Outdoor pool
Indoor pool
Room

Overview of Alta Hotel

Alta Hotel

3.5 star property
Family-friendly hotel with indoor pool, near Broadmoor World Arena

7.2/10 Good

967 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
The price is $240
Price available on 01/08/2022
Map
2886 S Circle Dr, Colorado Springs, CO, 80906
Main amenities
  • Daily housekeeping
  • Indoor pool and 2 spa tubs
  • 24-hour fitness center
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Children's pool
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Central Colorado Springs
  • Broadmoor World Arena - 21 min walk
  • Colorado Springs Convention Center - 4 min drive
  • Colorado Springs Pioneers Museum - 5 min drive
  • Pikes Peak Center - 5 min drive
  • Memorial Park - 6 min drive
  • Acacia Park - 6 min drive
  • United States Olympic Complex - 5 min drive
  • Broadmoor Golf Club - 6 min drive
  • Memorial Hospital Central - 6 min drive
  • Seven Falls - 17 min drive

Getting around

  • Colorado Springs Airport (COS) - 11 min drive
  • Denver Intl. Airport (DEN) - 85 min drive
  • Broomfield, CO (BJC-Rocky Mountain Metropolitan) - 91 min drive

About this property

Alta Hotel

Alta Hotel puts you within a 10-minute drive of Cheyenne Mountain Zoo and Broadmoor World Arena. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe. Other highlights include 2 spa tubs, a 24-hour fitness center, and a fitness center. Fellow travelers like the pool and comfortable beds.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 500 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Coffee shop
  • Barbecue grills
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool
  • Playground
  • Grocery/convenience store

What to do

  • Basketball
  • Wildlife viewing

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • 2 spa tubs
  • Outdoor tennis court

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 50.00 per stay

Renovations and closures

This property is undergoing renovations from February 21 2022 to December 31 2023 (completion date subject to change).
The following facilities are closed on New Year's Eve:
  • Dining venue
  • Spa tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 10.0 per stay

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from July to August

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

This hotel will place a credit card authorization for incidental charges at check-in. Cash and pre-paid credit cards/gift cards are not accepted.

Also known as

Elegante Conference Event Center
Hotel Elegante
Hotel Elegante Conference
Hotel Elegante Conference & Event Center
Hotel Elegante Conference & Event Center Colorado Springs
Crowne Plaza Colorado Springs Hotel Colorado Springs
Alta Hotel Hotel
Alta Hotel Colorado Springs
Alta Hotel Hotel Colorado Springs
Hotel Elegante Conference Event Center Colorado Springs

Frequently asked questions

Overall score and ratings

7.2

Good

7.4/10

Cleanliness

7.7/10

Staff & service

7.2/10

Amenities

7.1/10

Property conditions & facilities

6.5/10

Eco-friendliness

8/10 Very good

Hotel experience wasn’t bad could have been better to check in for example
Daniel, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Bad experience for a holiday trip
Carpet was so dirty, Got bed bug bites on Day 1, could not get another room until the late night the day before we left. It is not a safe place either. When we were coming back late night, someone tried to get in behind us. We had to go back to the car, waited until they leave. So scary
2-night family trip
Verified Hotels.com guest review

2/10 Poor

Dirty
It took 3 hours to check in because our room was not ready. Then they issued our keys and the keys didnt work so we had to go all the way back down stairs to get them fixed. The toilet still had urine and feces in it. The bed linen was stained and both of the rooms i rented smelled like urine
Melissa, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Chi, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Good Customer Service
The hotel seems a bit on the older side and could use a good cleaning. Beds were OK. Customer Service was probably the best out of the experience.
Ryan, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Tuesday
Poor A/C
Jim, 1-night trip
Verified Hotels.com guest review

6/10 Good

So far we miss the old hotel
Not horrible could have been better. Lots of renovation so hopefully good things in the future. Over all pretty dirty. Never saw any staff at besides the front desk staff and 1 laundry lady after we had to request towels because there were no clean towels anywhere to be found inside or outside. The outside pool area was very dirty and just was not appealing at all. W switched tot he in door area after less then 10 min as it just felt really gross. The inside pool area was nicer but the hot tub was barely warm. We had multiple issues with the room that were never taken care of. Broken sink and the shower drain did not drain. After our family showered very very quickly the water was at the top of the tub. The cable stopped working at around 11pm which is a necessity for kids who do not travel a lot and prefer home. Hopefully this hotel is as good or better as the previous hotel used to be but so far we are not impressed.
Paul, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The hotel is under construction, but we still had a pleasant stay. Having two pools was a nice surprise. Everything was very clean and convenient.
Audra, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place for the price. Two pools was great
Rebecca, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Near garden of the gods
It’s was good. Hotel looks like it was understaffed and in renovation. Pool was great
Roberto, 1-night family trip
Verified Hotels.com guest review