The Westin Cleveland Downtown

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Suite, 1 King Bed, Non Smoking, City View | Room

Overview of The Westin Cleveland Downtown

The Westin Cleveland Downtown

4.0 star property
Lakefront hotel with restaurant, near Huntington Convention Center of Cleveland

8.2/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
777 Saint Clair Ave Ne, Cleveland, OH, 44114
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Business center
  • 18 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Elevator
  • Dry cleaning/laundry service
  • Snack bar/deli

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cleveland
  • Rock and Roll Hall of Fame - 9 min walk
  • Progressive Field - 12 min walk
  • FirstEnergy Stadium - 13 min walk
  • Huntington Convention Center of Cleveland - 1 min drive
  • JACK Cleveland Casino - 4 min drive
  • Rocket Mortgage FieldHouse - 2 min drive
  • Lake Erie - 5 min drive
  • Cleveland Metroparks Zoo - 14 min drive
  • Cleveland Museum of Art - 13 min drive
  • Cleveland Clinic - 15 min drive

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 4 min drive
  • Cleveland Hopkins International Airport (CLE) - 16 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 19 min drive
  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk

About this property

The Westin Cleveland Downtown

4-star hotel in the heart of Downtown Cleveland
Near Rock and Roll Hall of Fame and Progressive Field, The Westin Cleveland Downtown provides dry cleaning/laundry services, a bar, and a 24-hour gym. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a front desk safe
  • 18 meeting rooms, a 24-hour front desk, and wedding services
  • Free newspapers, smoke-free premises, and a vending machine
  • Guest reviews give good marks for the central location and helpful staff
Room features
All guestrooms at The Westin Cleveland Downtown boast comforts such as air conditioning, as well as amenities like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 46-inch LCD TVs with premium channels
  • Mini fridges, heating, and housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 484 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 42 per night)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–1:00 PM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Business center
  • 18 meeting rooms
  • Conference space (20473 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Hand-held showerheads
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Low-height desk
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in shower
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways

Languages

  • English

Room amenities

Be entertained

  • 46-inch LCD TV
  • Premium TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Down comforter
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Optional extras

  • Breakfast costs between USD 10.00 and USD 100.00 for adults, and USD 10.00 and USD 100.00 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

  • Valet parking costs USD 42 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

Frequently asked questions

Does The Westin Cleveland Downtown offer free cancellation for a full refund?
Yes, The Westin Cleveland Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Westin Cleveland Downtown?
As of 27 September 2022, prices found for a 1-night stay for 2 adults at The Westin Cleveland Downtown on 2 October 2022 start from NZ$414, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Westin Cleveland Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Westin Cleveland Downtown?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Westin Cleveland Downtown?
Yes. Valet parking costs USD 42 per night.
What are the check-in and check-out times at The Westin Cleveland Downtown?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at The Westin Cleveland Downtown?
No, this hotel doesn't have a casino, but Horseshoe Casino (12-min walk) and JACK Cleveland Casino (13-min walk) are both nearby.
What is there to do at The Westin Cleveland Downtown and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. The Westin Cleveland Downtown also has a 24-hour fitness center.
Are there restaurants at or near The Westin Cleveland Downtown?
Yes, there's an onsite restaurant. Nearby restaurants include Pho Thang Cafe (3-min walk), Phoenix Coffee (5-min walk), and 1890 Lounge (7-min walk).
What's the area around The Westin Cleveland Downtown like?
The Westin Cleveland Downtown is in Downtown Cleveland, a short 9-minute walk from Rock and Roll Hall of Fame and 12 minutes' walk from Progressive Field. The local area is walkable and popular with nature enthusiasts.

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

8.4/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

Great Location, Updated & Clean
Great location if you want to catch a baseball game or football game. Staff is welcoming and hotel is updated & kept clean. Would definitely stay there again.
Josh, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Mediocre Stay at Best
Hotel does need updated. Rooms are fair, soap was out in the container, hallways dirty going to the room, for a marriott elite customer...will not stay again...especially for over 500.00 for a Browns Game!
Ryan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Omni Rocks!
Love Omni culture and properties Thank you for having us.
Michael, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Kara, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Dirty Hotel
I booked room online for $321 when I paid it was $598. No breakfast included the bedding was dirty and gross, we got stuck in the elevator when we first got there. No body wash in the shower. Bathroom door wouldn’t close it was broke. For $600 it sucked and won’t be coming back.
Brian, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointed stay
Hard to navigate with very large weddings in the lobby. Hotel Bar was very noisy with guest yelling obscenities. Had to call the front desk several times. Music was so loud above our room it was shaking the shower glass. Didn't stop till well after midnight. Took 45min to get my truck from the valet. Just overall disappointed with this hotel for the cost.
Eric, 1-night trip
Verified Hotels.com guest review

6/10 Good

Everything was ok wasn’t pleased with paying almost 70 bucks for parking
Andre, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lucy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

William, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Ron, 1-night trip
Verified Hotels.com guest review