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Novotel Gent Centrum

Photo gallery for Novotel Gent Centrum

Terrace/patio
Pool
Exterior
Minibar, in-room safe, desk, blackout curtains
Restaurant

Overview of Novotel Gent Centrum

UNESCO Sustainable Travel Pledge

Novotel Gent Centrum

3.0 star property
3-star hotel in Ghent with restaurant and bar/lounge

8.4/10 Very good

988 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
  • Lounge area
Map
Hoogpoort 52, Ghent, 9000

Guests rated this location 9.4/10 - Exceptional

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Internet in the lobby
  • Fitness centre
  • Sauna
  • Room service
  • Conference centre
  • Business centre
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Ghent City Centre

Getting around

  • Brussels Airport (BRU) - 45 min drive
  • Gentbrugge Station - 8 min drive
  • Merelbeke Station - 10 min drive
  • Ghent-Dampoort Station - 19 min walk

Restaurants

  • Amadeus 2 - 2 min walk
  • Mosquito Coast - 1 min walk
  • Kaffee Plansjee - 1 min walk
  • Woody's - 1 min walk
  • Fritz - 3 min walk
Map

About this property

Novotel Gent Centrum

When visiting Ghent, Novotel Gent Centrum is a great choice to consider. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other features include a sauna, a terrace and a garden. Fellow travellers say great things about the helpful staff and location.

Languages

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Off-site parking within 656 ft (EUR 26 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (1808 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Arcade/games room
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Dutch
  • English
  • French
  • German

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night

Optional extras

  • Wired Internet access is available in public areas for EUR 9.90 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately EUR 22 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 30 April:
  • Swimming pool

Pets

  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Parking

  • Parking is available nearby and costs EUR 26 per night (656 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Centrum Gent
Gent Centrum
Gent Novotel
Gent Novotel Centrum
Novotel Centrum Gent
Novotel Gent
Novotel Gent Centrum
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Ghent Novotel
Novotel Ghent
Novotel Hotel Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel Ghent

Frequently asked questions

Does Novotel Gent Centrum offer free cancellation for a full refund?
Yes, Novotel Gent Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Gent Centrum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel Gent Centrum?
Yes, pets are welcome. There's a charge of EUR 12 per pet, per night.
What are the check-in and check-out times at Novotel Gent Centrum?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Express check-in and contactless social distancing and check-out are available.
What is there to do at Novotel Gent Centrum and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Enjoy amenities such as a sauna, a fitness centre and an arcade. Novotel Gent Centrum also has a garden.
Are there restaurants at or near Novotel Gent Centrum?
Yes, there's an on-site restaurant.
What's the area around Novotel Gent Centrum like?
Novotel Gent Centrum is in Ghent City Centre, a short 2-minute walk from Ghent Town Hall and 3 minutes' walk from Belfry of Ghent. Travellers say that the area is central and good for shopping.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

8.4/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

2-night trip
Verified Hotels.com guest review

6/10 Good

EMMANOUIL, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The location is 10/10
Verified Expedia guest review

8/10 Very good

Tim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

As expected
This hotel is in a great location for exploring the city. The staff were helpful and everything was clean. The rooms are quite dated and are in need of redecorating, and the mattress was very, very firm. The cleaner did try to enter our room despite having the 'do not disturb' sign on the door, and we found things to be quite noisy in the morning. I probably wouldn't return to this hotel.
Shannon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Well located for centre of town. Room was good, plenty of space. Staff welcoming.
Shirley, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

N/A
Yafiet, 1-night trip
Verified Expedia guest review

4/10 Fair

Parts of the hotel, in particular our room, are badly in need of refurbishment. The lock to our door had been vandalised, though it functioned. The door closer to our room had been removed and we returned one day to find the door open. The basin in our bathroom was blocked. These were reported to reception, we were assured they would be dealt with, but nothing was done. Housekeeping was pretty dreadful. On arrival we had no shampoo, the next 4 days we had dirty cups, no tea bags, no spoons/stirrers etc every day. Very irritating. Breakfast was adequate but the hotel offered no other dining. The bar was occasionally open but usually empty.
Michael, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place, great location.
William, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review