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Crowne Plaza Adelaide, an IHG Hotel

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Pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Junior Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Junior Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Adelaide, an IHG Hotel

Crowne Plaza Adelaide, an IHG Hotel

4.5-star property
Luxury hotel in Adelaide Central Business District with restaurant and bar/lounge

8.6/10 Fabulous

378 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
  • Bar
Map
27 FROME STREET, Adelaide, SA

Room options

About this area

What's nearby

  • In Adelaide Central Business District
  • Adelaide Oval - 5 min drive

Getting around

  • Adelaide, SA (ADL) - 22 min drive
  • Adelaide Mile End Station - 4 min drive
  • Adelaide Station - 12 min walk
  • Pirie Street Tram Station - 13 min walk

Restaurants

  • Ayla's Cafe - 2 min walk
  • Penny University - 2 min walk
  • Burger Theory - 2 min walk
  • Steven ter Horst Chocolatier - 2 min walk
  • Felici Coffee Bar - 3 min walk

About this property

Crowne Plaza Adelaide, an IHG Hotel

Located near a train station, Crowne Plaza Adelaide, an IHG Hotel is a great choice for a stay in Adelaide. Guests can visit the fitness centre for a workout or grab a bite to eat at Koomo, which serves Japanese cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and a terrace.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 329 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (AUD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children's menu

Working away

  • 4 meeting rooms
  • Conference centre (4844 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Hand-held shower heads
  • Height-adjustable showerheads
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Koomo – This theme restaurant specialises in Japanese cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Lina10 – This poolside rooftop bar specialises in fusion cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of AUD 39 for adults and AUD 19 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 per cent

Parking

  • Covered self-parking costs AUD 35 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Crowne Plaza Adelaide
Crowne Plaza Adelaide, An Ihg
Crowne Plaza Adelaide, an IHG Hotel Hotel
Crowne Plaza Adelaide, an IHG Hotel Adelaide
Crowne Plaza Adelaide, an IHG Hotel Hotel Adelaide

Frequently asked questions

Does Crowne Plaza Adelaide, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Adelaide, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Adelaide, an IHG Hotel?
As of 29 January 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Adelaide, an IHG Hotel on 19 February 2023 start from NZ$276, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Adelaide, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Crowne Plaza Adelaide, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Adelaide, an IHG Hotel?
Yes. Self-parking costs AUD 35 per night.
What are the check-in and check-out times at Crowne Plaza Adelaide, an IHG Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Crowne Plaza Adelaide, an IHG Hotel?
No, this hotel doesn't have a casino, but Adelaide Casino (13-min walk) is nearby.
What is there to do at Crowne Plaza Adelaide, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Crowne Plaza Adelaide, an IHG Hotel?
Yes, Koomo offers al fresco dining, Japanese cuisine and pool views. Nearby restaurants include Eros (3-min walk), Crown & Anchor (3-min walk) and Nano Cafe (4-min walk).
What's the area around Crowne Plaza Adelaide, an IHG Hotel like?
Crowne Plaza Adelaide, an IHG Hotel is a short 3-minute walk from University of Adelaide and 8 minutes' walk from Rundle Mall.

Reviews

8.6

Fabulous

9.3/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Julia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great Xmas stay at this beautiful hotel
We spent Boxing & Christmas Day this hotel and thoroughly enjoyed our stay. Amazing views from the level 10 check-in counter as well as plenty of lounges to sit at and have a dip in the pool on the same level. The hotel is situated within walking distance of the Adelaide Zoo, Adelaide Oval, and Rundell Mall shopping precinct. We had breakfast included in our package and the food and service were excellent. We will definitely stay again
Mark, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great hotel and location
Great location, friendly supportive staff. Parking is a bit problematic as we had lots of luggage and its a 3rd Party parking station. Unfortunately my parking ticket was not recognized by the vending machine when checking out and no one to ask for assistance so I needed to pay more i.e. only option was to claim a lost ticket
Francis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great option for wheelchair users
This is a modern, classy hotel, very comfortable and welcoming. The accessibility features for wheelchair users are excellent.
Simon, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Great location and hotel
We had a lovely stay here. The staff were very friendly and the rooms very comfortable. The food top pool was a great feature, though sadly a bit windy for us when we stayed!
Rebecca, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Helen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A very welcomed stay after a long trip!
Great hotel, very comfortable, clean, modern with friendly attentive staff. Awesome location for restaurants.
Francis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

great hotel!
Beautiful new hotel, clean comfortable rooms, great service at reception and concierge
Virpi, 1-night business trip
Verified Hotels.com guest review