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1 room, 2 adults

Camino Real Polanco Mexico, Mexico City, Mexico

4-star4 stars
Great for familiesThis property has good facilities for families.
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590, Mexico

4-star hotel with 7 restaurants, near Museo de Arte Moderno
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
From 1,583 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Great pool
Great location
Fantastic service
Value for money could be better

Camino Real Polanco Mexico, Mexico City, Mexico

from NZ$192
  • Deluxe Room, 2 Double Beds (No Fumar)
  • Camino Real Club Doble No Fumar
  • Deluxe Room, 2 Double Beds, Non Smoking, Garden View
  • Junior Suite King - Non Smoking
  • Suite Fiesta - Non Smoking
  • Suite Virreyes - Non smoking
  • Deluxe King No Fumar
  • Deluxe Room, 1 King Bed, Non Smoking, Garden View
  • Master Suite - Non Smoking
  • Suite Chapultepec - Non Smoking
  • Camino Real King Club No Fumar

What’s around Camino Real Polanco Mexico, Mexico City, Mexico

Top spots nearby

Recommended by this property

  • Tamayo Museum of Contemporary Art (3-minute walk)
  • Museo de Arte Moderno (5-minute walk)
  • Parque Zoologico de Chapultepec (7-minute walk)
  • Castillo de Chapultepec (8-minute walk)
  • Autodromo Hermanos Rodriguez (9.6 km)

Getting around

  • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 22 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 54 min drive
  • Mexico City Buenavista Station - 14 min drive
  • Mexico City Fortuna Station - 23 min drive
  • Tlalnepantla de Baz Station - 30 min drive
  • Chapultepec Station - 16 min walk
  • Sevilla Station - 18 min walk
  • Polanco Station - 19 min walk

At a glance

Key facts

Hotel size

  • This hotel has 712 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas (3-device limit)

  • Free WiFi in rooms (3-device limit)



  • Free self parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • 2 coffee shops/cafés
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Pool umbrellas
  • Fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 22
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 1968
  • ATM/banking
  • Garden
  • Terrace
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch plasma TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


La Huerta - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

Token - Onsite coffee shop. Open select days.

Bistro - This bistro specializes in Mediterranean cuisine. Open daily.

Café Tamayo - Onsite coffee shop. Open daily.

China Grill - This fine-dining restaurant specializes in Asian cuisine. Open daily.

Camino Real Polanco Mexico, Mexico City, Mexico’s small print

Also known as

  • Camino Real Hotel Polanco Mexico
  • Camino Real Polanco Mexico
  • Camino Real Polanco Mexico Hotel
  • Camino Real Polanco Mexico Hotel
  • Camino Real Polanco Mexico Mexico City
  • Camino Real Polanco Mexico Hotel Mexico City


Only registered guests are allowed in the guestrooms.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

This property does not have elevators.

Optional extras

Valet parking costs MXN 125 per night

Buffet breakfast is offered for an extra charge of MXN 366 for adults and MXN 350 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 1,254 reviews

Very good 8.0
Great place to stay, close to nice restaurants
Oscar C, us4 night trip
Exceptional 10.0
Excellent customer service
Joseph, us3 night family trip
Very good 8.0
Expensive but very secure.
Expensive but very secure. Excellent service.
us4 night trip
Exceptional 10.0
Excellent Hotel, super friendly staff specially front desk; we arrive early and they offer us early check in, will recommend to anyone, superb location and amazing rooms. Overall 5 stars
Jorge, us1 night trip
Fair 4.0
Staff Bad Attitude & Poor Listening Skill
it took me more than an hour to check in because of poor front desk staff attitude and refusal to listen how I had 2 bookings confirmation. They asked to show proof from email confirmation and I showed them. They read and made me waited without saying a word. Even with summary of room charges for 3 rooms, 4 nights checking in 13 and out 17 Oct, they still argued that I only had 1 room for those dates!!!! I would definitely not recommend this hotel to foreigners And definitely not anyone to stay in this hotel. We had to force the staff , Nellely to call to check our confirmed booking and that also took her 20 minutes to communicate with your customer service and finally managed to print out our correct room reservation. No word of apology from her at all. Her excuse was that I have 2 bookings under my name!!! Which I had explained very clearly from the very beginning but she refused to listen! I also spoke to Maria and told her Camino Real Polanco claimed they did not receive my reservation for 3 rooms, 4 nights . The hotel only received 1 night for 2 rooms and 1 room for 4 nights from!!!! Bad attitude from another front desk staff ( a guy) did not help the situation. So, tell me , was it mistake or the Camino Real mixed up?
Jenny, my4 night trip with friends

Camino Real Polanco Mexico, Mexico City, Mexico

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