This hotel was a palace at some point. Unfortunately, it has not been updated since then. Instead of keeping up with the times it seems like they’re just keeping the profits in their pockets. old air conditioning barely works and they blamed it on the electrical shortage because of the war with Ukraine. The door in the bathroom would shut unless it was pushed and when we did that I got locked inside!!!
I told staff about this and they sent someone upstairs he suggested I don’t close the door! What kind of resolution is that!?? Who uses the bathroom without closing a Door?
Staff was helpful trying to arrange a ride to the airport and even walked our luggage to the water taxi area while we waited for the allylaguna.
I would NOT recommend this hotel AT ALL even though it’s in beautiful Venice.