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Timeout Heritage Hotel Zagreb

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Overview of Timeout Heritage Hotel Zagreb

Timeout Heritage Hotel Zagreb

4.0 star property
4-star hotel in Gornji Grad with restaurant and bar/lounge

8.2/10 Very good

49 verified guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Bar
  • 24/7 front desk
Ilica 16, Zagreb, 10000

Room options

About this area

What's nearby

  • In Gornji Grad

Getting around

  • Zagreb (ZAG) - 32 min drive
  • Zagreb Central Station - 15 min walk
  • Zagreb (ZGC-Zagreb Central Train Station) - 15 min walk
  • Zagreb Zapadni Station - 22 min walk


  • Pod Gričkim topom - 3 min walk
  • Batak grill - 3 min walk
  • Greenpoint - 3 min walk
  • Kralj Kobasa - 3 min walk
  • Stari Fijaker - 3 min walk

About this property

Timeout Heritage Hotel Zagreb

Located near a train station, Timeout Heritage Hotel Zagreb is a great choice for a stay in Zagreb. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Sliceout, which is open for breakfast, lunch and dinner, and offers garden views.


Croatian, English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 49 rooms


  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets allowed (dogs and cats only, 1 per room)*
  • Restrictions apply*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (EUR 10 per day)
  • Off-site parking within 1804 ft (EUR 10 per day)

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

Working away

  • Meeting room
  • Conference space (969 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Safe-deposit box at front desk
  • Terrace


  • Lift


  • Croatian
  • English
  • German
  • Spanish

Room amenities

Be entertained

  • 102-cm flat-screen TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service


  • Daily housekeeping
  • In-room safe

Special features


Sliceout – Overlooking the garden, this brasserie serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Timeout Garden – On-site bar. Open daily.
Blackout Nightclub – On-site café. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.61 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • Tourism fee: EUR 1.6 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 7 per person (approximately)
  • Late check-out can be arranged for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds


  • Pets are allowed for an extra charge of EUR 10 per pet, per night


  • Self-parking costs EUR 10 per day
  • Parking is available nearby and costs EUR 10 per day (1804 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Timeout Heritage Zagreb Zagreb
Timeout Heritage Hotel Zagreb Hotel
Timeout Heritage Hotel Zagreb Zagreb
Timeout Heritage Hotel Zagreb Hotel Zagreb

Frequently asked questions

Does Timeout Heritage Hotel Zagreb offer free cancellation for a full refund?
Yes, Timeout Heritage Hotel Zagreb does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Timeout Heritage Hotel Zagreb?
As of 28 January 2023, prices found for a 1-night stay for 2 adults at Timeout Heritage Hotel Zagreb on 31 January 2023 start from NZ$83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Timeout Heritage Hotel Zagreb?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Timeout Heritage Hotel Zagreb?
Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of EUR 10 per pet, per night. Food and water bowls are available.
Is parking offered on site at Timeout Heritage Hotel Zagreb?
Yes. Self-parking costs EUR 10 per day.
What are the check-in and check-out times at Timeout Heritage Hotel Zagreb?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge.
Are there restaurants at or near Timeout Heritage Hotel Zagreb?
Yes, Sliceout offers al fresco dining and garden views. Nearby restaurants include greenpoint (3-min walk), Kralj Kobasa (3-min walk) and Stari Fijaker (3-min walk).
What's the area around Timeout Heritage Hotel Zagreb like?
Timeout Heritage Hotel Zagreb is in Gornji Grad, a short 3-minute walk from Ban Jelacic Square and 4 minutes' walk from Museum of Broken Relationships.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

Great place steps away from everything. Great breakfast and spacious rooms.
Ollie, 2-night trip
Verified guest review

8/10 Very good

Erevy things is ok
Artur, 2-night family trip
Verified Expedia guest review

2/10 Poor

Not sure how the overall rating for this place is so high. Nearly impossible to sleep. The hotel is build around a night club. Cigarette smoke so thick inside it’s hard to breath. Hotel towels smelt like cigarettes too. If you stay on the first/second floor your not sleeping because of the night club. If you’re on 3rd floor (like us) you’re not sleeping because of the roof top bar. Drunk people being loud and the stairway door opening and closing all night that shakes the walls and floor.
Joshua, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel. Staff was very nice and it was centrally located. Highly recommend!
Alan, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Great location
Brian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Location excellent- lots of smoking in bar next to lobby
dalia, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Foluwaso, 1-night trip with friends
Verified guest review

6/10 Good

Noisy room. Limited breakfast. Great location.
Goran, 1-night trip
Verified Expedia guest review

6/10 Good

The pictures make the place look a lot better in terms of the condition. Really strong bad smell through elevator and hotel corridors. Should be more clearly advertised the hotel is through a bar and music on till late, loud in the bedrooms. Not a place for families.
1-night trip
Verified guest review

10/10 Exceptional

Good spot in city center
Well priced, and super central hotel. Excellent spot for exploring Zagreb, with an active bar - so it is easy so socialise. Room is simple, but simple is also very good - clean & comfortable. Wifi worked flawlessly.
1-night trip
Verified guest review