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The Surrey Hotel

4.0 star property
Edwardian hotel with indoor pool, near Eden Park

Choose dates to view prices

The Surrey Hotel, near Eden Park, offers a tranquil retreat with an indoor pool and garden. Connect to WiFi in the comfort of your room or enjoy breakfast at The Surrey Pub. With concierge services and helpful staff who have left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Car hire on-site
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is NZ$168
includes taxes & fees
14 May - 15 May

Why we love this property

Breakfast and bites
This hotel offers a full breakfast to jump-start the day. Culinary pleasures continue at the restaurant, and a chic bar beckons for evening sips.
Garden elegance
Stroll through the charming garden at this hotel, where Edwardian architecture creates a backdrop of timeless elegance and historic charm.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room

Desk, blackout curtains, iron/ironing board, free WiFi

Room

  • Sleeps 5

View all photos for Room

Desk, blackout curtains, iron/ironing board, free WiFi

Room

  • Sleeps 4

View all photos for Room

Desk, blackout curtains, iron/ironing board, free WiFi

Room

  • Sleeps 3

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom, Garden View

Standard Apartment, 1 Bedroom, Garden View | Living area

Standard Apartment, 1 Bedroom, Garden View

  • Garden view
  • 40 sq m
  • 7 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Bathroom

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Motel Studio (located across the road)

Motel Studio (located across the road)

Motel Studio (located across the road)

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room

Private kitchen

Room

  • Sleeps 4

View all photos for Room

Desk, blackout curtains, iron/ironing board, free WiFi

Room

  • Sleeps 2

View all photos for Room

Desk, blackout curtains, iron/ironing board, free WiFi

Room

  • Sleeps 4

View all photos for Room

Desk, blackout curtains, iron/ironing board, free WiFi

Room

  • Sleeps 4

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  • Parking available
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  • Air-conditioning
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8.0 out of 10, Very good, 814 reviews
The price is NZ$150
includes taxes & fees
14 May - 15 May
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About the area

Map
465 Great North Road, Grey Lynn, Auckland, 1021

What's nearby

  • Western Springs Stadium - 14 min walk - 1.3 km
  • Eden Park - 15 min walk - 1.3 km
  • Karangahape Road - 2 min drive - 2.2 km
  • University of Auckland - 3 min drive - 3.3 km
  • Queen Street Shopping District - 3 min drive - 2.9 km

Getting around

  • Auckland (AKL-Auckland Intl.) - 25 min drive
  • Auckland Baldwin Avenue Station - 4 min drive
  • Auckland Kingsland Station - 20 min walk
  • Auckland Morningside Station - 24 min walk
  • MOTAT 1 Tram Stop - 16 min walk
  • Western Springs Lakeside Entrance Tram Stop - 21 min walk
  • Motions Road corner Tram Stop - 25 min walk

Restaurants

  • ‪The Ragtime Cafe - ‬18 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Umu Pizza - ‬18 min walk
  • ‪Heritage Cuisine Of India - ‬20 min walk
  • ‪Ada - ‬3 min walk

About this property

The Surrey Hotel

At The Surrey Hotel, you'll be within a 10-minute drive of Eden Park and SkyCity Casino. Guests can take a dip in the indoor pool or grab a bite to eat at The Surrey Pub, which serves breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights at this Edwardian hotel. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 83 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Kayaking nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (3229 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car hire
  • Laundry facilities
  • Luggage storage

Facilities

  • 4 buildings/towers
  • Built in 1980
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An indoor pool
  • Reception hall
  • Edwardian architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Mini fridge

More

  • Daily housekeeping

Special features

Dining

The Surrey Pub – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 150.00 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 20.00 to 30 for adults and NZD 20.00 to 30 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Surrey Auckland
Surrey Hotel Auckland
Surrey Hotel Auckland
Surrey Auckland
Hotel The Surrey Hotel Auckland
Auckland The Surrey Hotel Hotel
The Surrey Hotel Auckland
Hotel The Surrey Hotel
Surrey Hotel
Surrey
New Zealand
Quality Inn Auckland
Auckland Quality Inn
The Surrey Hotel Hotel
The Surrey Hotel Auckland
The Surrey Hotel Hotel Auckland

Frequently asked questions

Does The Surrey Hotel offer free cancellation for a full refund?

Yes, The Surrey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Surrey Hotel?

Yes, there's an indoor pool.

Are pets allowed at The Surrey Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Surrey Hotel?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at The Surrey Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at The Surrey Hotel?

No, this hotel doesn't have a casino, but SkyCity Casino (6-min drive) is nearby.

What is there to do at The Surrey Hotel and nearby?

Have fun with nearby activities such as cycling and kayaking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near The Surrey Hotel?

Yes, there's an on-site restaurant, The Surrey Pub.

What's the area around The Surrey Hotel like?

The Surrey Hotel is a short 19-minute walk from Western Springs Stadium and 16 minutes' walk from Western Springs Lakeside Park.

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Reviews

The Surrey Hotel Reviews

7.6

Good

7.8

Cleanliness

7.8

Location

8.2

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Food
Restaurant
Bathroom
Bed
Value
Lobby
Breakfast

Reviews

Verified

10/10 Exceptional

Clean , tidy, comfortable bed
Sheryl, 1-night trip
Verified

10/10 Exceptional

Staff were all very friendly and helpful. Great food. Would definitely stay again.
Leah, 1-night trip
Verified

10/10 Exceptional

Great stay clean, good at the pub was great
Rhonda, 2-night trip
Verified

10/10 Exceptional

We stayed in the motel room. Warm welcome. Tidy spacious room. Walking distance to shops and bus stops (and Western Springs). Close to motorway on and off ramps. Surrey Hotel Bar over the road - we happened to be there for the Quiz Night. Quiet relaxing atmosphere. Very enjoyable stay
Brian, 2-night trip
Verified

10/10 Exceptional

I stay here often as I like it. The staff are always courteous and helpful.
SANDRA, 3-night trip
Verified

8/10 Very good

Pleasantly surprised, very comfortable room, great location, will use again
Philippa, 1-night trip
Verified

8/10 Very good

Friendly staff, pool and close to shops
Karen, 1-night trip
Verified

10/10 Exceptional

Staff were extremely friendly, walking distance for concerts, and very clean. Only downsides was a bit noisy due to old building and bed could use replacing.
Payton, 1-night trip
Verified

8/10 Very good

Nice size rooms. Plenty of tea and coffee but was hot and couldn’t get the cooling fan to work. Found a big white tail spider in the bed. Staff were very friendly.
Kim, 1-night trip
Verified

10/10 Exceptional

Did not bring a pet.shops were okay, nice spots to eat
Michael, 3-night trip
Verified

10/10 Exceptional

Great service from staff, clean facilities, good food.
Anishea, 1-night trip
Verified

10/10 Exceptional

Amazing staff and service - super helpful! Lovely room, would stay here again 100%
Carmen, 2-night trip
Verified

10/10 Exceptional

Great food at the restaurant, nice clean quiet room when i needed sleep on a working trip, staff were friendly, great place to stay overall
Mike, 1-night trip
Verified

10/10 Exceptional

Staff was very friendly and accommodating.
Bella, 1-night trip
Verified

8/10 Very good

Hi i liked the Staff friendly and helpful i lost my phone and they where great shame about the noisy roadworks
Alistair, 2-night trip
Verified

10/10 Exceptional

This place is a little gem!! Our 4th time staying here. Family with young children. The rooms are always clean and functional with tea/coffee and toiletries etc. Although parts of the hotel appear run down in some areas…(just paint work etc, they really aren’t where it matters!! It also gives the hotel its character. Strong showers, great beds and pillows, spacious rooms. Very clean. Pool is always clean. Staff are super friendly. Restaurant is super handy and chef is so knowledgeable and accommodating. They will always have the sport playing if it’s on. Drinks and food reasonably priced. Parking is free and plentiful. There is a really nice bakery and Pizza Hut just 100m up the road if you need a snack or something extra for later. Highly recommend. Will book again for our next trip to AKL.
kelly, 1-night trip
Verified

6/10 Good

Easy check in , rooms were clean and sufficient for our overnight stay
Rae, 1-night trip
Verified

8/10 Very good

I like this hotel because of the location, amenities and the rooms are good. It has a cozy British pub feeling restaurant and a pool. It is convenient to town without being too close. I have enjoyed staying here for years.
Vikki, 2-night trip
Verified

10/10 Exceptional

Comfortable and easy spot to stay, thanks again!
Jess, 2-night trip
Verified

8/10 Very good

Kids always enjoy the pool
Mark, 1-night trip
Verified

10/10 Exceptional

Exactly what we were after - easy walk to Eden Park and shops close by
Alan, 2-night trip
Verified

10/10 Exceptional

I just felt very comfortable here The only thing I wish was there was a microwave in the room Staff were always very helpful
Rebecca, 5-night trip
Verified

10/10 Exceptional

Bring Your Baby!

Mahara and the team are friendly, professional and so welcoming! This is our second stay and we absolutely recommend it for families with babies. Peaceful and quiet at night, too.
2-night trip
Verified

10/10 Exceptional

Happy with facilities and staff were very friendly
Elyse, 1-night trip
Verified

10/10 Exceptional

Close to all your shopping needs. Has dining available on site also for convenience. Lots of parking.
Meagan, 2-night trip