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The Surrey Hotel

4.0 star property
Suburban hotel with indoor pool, near Eden Park

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The Surrey Hotel

Photo gallery for The Surrey Hotel

Lobby sitting area
Terrace/patio
Property entrance
Superior Room, 2 Double Beds
Bar (on property)

Overview of The Surrey Hotel

7.4 out of 10 Good
7.4/10 Good

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Laundry facilities
  • Restaurant
  • Bar
Map
465 Great North Road, Grey Lynn, Auckland, 1021
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Car hire on-site
  • Front desk safe
Feel at home
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Bathroom

Superior Room, 2 Double Beds

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 3 Single Beds

View all photos for Standard Apartment, 1 Bedroom, Garden View

Standard Apartment, 1 Bedroom, Garden View | Living room

Standard Apartment, 1 Bedroom, Garden View

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

  • 53 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Motel Studio (located across the road)

Motel Studio (located across the road)

Motel Studio (located across the road)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

About this area

What's nearby

  • In Grey Lynn
  • Eden Park - 22 min walk
  • Auckland Zoo - 27 min walk
  • Sky Tower - 42 min walk
  • Queen Street Shopping District - 4 min drive
  • University of Auckland - 5 min drive
  • Mt. Eden - 4 min drive
  • Auckland City Hospital - 5 min drive
  • SkyCity Casino - 6 min drive
  • Princes Wharf - 6 min drive
  • Auckland Ferry Terminal - 7 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 25 min drive
  • Auckland Baldwin Avenue Station - 4 min drive
  • Auckland Kingsland Station - 20 min walk
  • Auckland Morningside Station - 24 min walk
  • MOTAT 1 Tram Stop - 16 min walk
  • Western Springs Lakeside Entrance Tram Stop - 21 min walk
  • Motions Road corner Tram Stop - 25 min walk

Restaurants

  • Grey Lynn Park Festival 2010 - 12 min walk
  • The Portland Public House - 18 min walk
  • Umu Pizza - 18 min walk
  • Flight 605 - 3 min drive
  • Urban Jungle Cafe - 4 min walk
Map

About this property

The Surrey Hotel

At The Surrey Hotel, you'll be within a 10-minute drive of Sky Tower and Auckland Ferry Terminal. Guests can take a dip in the indoor pool or grab a bite to eat at The Surrey Pub, which serves breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights at this upmarket hotel.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Japanese, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and older

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Kayaking nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (3229 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car hire
  • Laundry facilities
  • Luggage storage

Facilities

  • 4 buildings/towers
  • Built in 1980
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An indoor pool
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Mini fridge

More

  • Daily housekeeping

Special features

Dining

The Surrey Pub – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: NZD 150.00 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 15.00 to 30 for adults and NZD 12.5 to 20.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of NZD 50 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitiser; masks are required in public areas.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and over.

Policies

Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Surrey Auckland
Surrey Hotel Auckland
Surrey Hotel Auckland
Surrey Auckland
Hotel The Surrey Hotel Auckland
Auckland The Surrey Hotel Hotel
The Surrey Hotel Auckland
Hotel The Surrey Hotel
Surrey Hotel
Surrey
New Zealand
Quality Inn Auckland
Auckland Quality Inn
The Surrey Hotel Hotel
The Surrey Hotel Auckland
The Surrey Hotel Hotel Auckland

Frequently asked questions

Does The Surrey Hotel offer free cancellation for a full refund?
Yes, The Surrey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Surrey Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Surrey Hotel?
Yes, there's an indoor pool.
Are pets allowed at The Surrey Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Surrey Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Surrey Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of NZD 50 (subject to availability).
Is there an on-site casino at The Surrey Hotel?
No, this hotel doesn't have a casino, but SkyCity Casino (6-min drive) is nearby.
What is there to do at The Surrey Hotel and nearby?
Have fun with nearby activities such as cycling and kayaking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near The Surrey Hotel?
Yes, there's an on-site restaurant, The Surrey Pub.
What's the area around The Surrey Hotel like?
The Surrey Hotel is in Grey Lynn, a short 19-minute walk from Western Springs Stadium.

Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Hon Choy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melanie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Roimata, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Friendly, knowledgeable staff. Onsite restaurant was beautiful, food was delicious. Child friendly. Small, but functionable indoor pool.
Claire, 2-night family trip
Verified Expedia guest review

8/10 Very good

A great, characterful place to stay. The room was clean and well stocked. Some of the light fittings were a little faulty and also the towel rack didnt work. Excellent pool, bar, restaurant and gym facilities. The breakfast was yum!
Greg, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Warm, comfortable and modern updated bathroom made this a lovely stay.
Rosina, 1-night family trip
Verified Expedia guest review

8/10 Very good

Pat, 1-night trip
Verified Wotif guest review

8/10 Very good

Lynne, 1-night trip
Verified Expedia guest review

8/10 Very good

Friendly staff, clean rooms, very quiet place for family to stay. Will go there again.
Simi, 2-night trip
Verified Expedia guest review

6/10 Good

Leanne, 1-night trip
Verified Expedia guest review