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Selina Plaza Pucón

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Outdoor pool
Outdoor pool
Outdoor pool
Standard Room | Premium bedding, down duvets, pillow-top beds, individually decorated
Small Room Shared Bathroom | Premium bedding, down duvets, pillow-top beds, individually decorated

Overview of Selina Plaza Pucón

Selina Plaza Pucón

3.0 star property
Suburban Pucón hotel with outdoor pool

6.2/10 Good

15 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
Pucon, Region De La Araucania, Pucón

About this area

Getting around

  • Valdivia (ZAL-Pichoy) - 124 min drive

Restaurants

  • El Barroso - 2 min walk
  • La Maga - 2 min walk
  • Focaccia - 3 min walk
  • Cassis - 3 min walk
  • Buonatesta - 3 min walk

About this property

Selina Plaza Pucón

Selina Plaza Pucón is a great choice for a stay in Pucón. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Other highlights include a terrace and a garden.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a USD 65 on-site COVID-19 testing (PCR screening) is available for a fee
This information is provided by our partners.

At a glance

Hotel size

  • 29 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - midnight
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Air conditioning and heating

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Desk chair

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Pets

  • Pets are allowed for an extra charge of USD 10 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

On-site PCR COVID-19 testing is available for a USD 65 fee.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Ecolab (third-party expert - Global).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Selina Plaza Pucón Hotel
Selina Plaza Pucón Pucón
Selina Plaza Pucón Hotel Pucón

Frequently asked questions

Does Selina Plaza Pucón offer free cancellation for a full refund?
Yes, Selina Plaza Pucón does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Selina Plaza Pucón?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Selina Plaza Pucón?
Yes, there's an outdoor pool.
Are pets allowed at Selina Plaza Pucón?
Yes, pets are welcome. There's a charge of USD 10 per pet, per night.
Is parking offered on site at Selina Plaza Pucón?
Yes, there's free self parking.
What are the check-in and check-out times at Selina Plaza Pucón?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Selina Plaza Pucón?
No, this hotel doesn't have a casino, but Enjoy Pucon Casino (2-min walk) is nearby.
What is there to do at Selina Plaza Pucón and nearby?
Selina Plaza Pucón has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Selina Plaza Pucón?
Yes. Nearby restaurants include Buonatesta (3-min walk), Kuchenladen (3-min walk) and Pizza Cala (4-min walk).
What's the area around Selina Plaza Pucón like?
Selina Plaza Pucón is a short 2-minute walk from Pucon Beach and 2 minutes' walk from Lake Villarrica.

Reviews

6.2

Good

5.7/10

Cleanliness

5.8/10

Staff & service

5.5/10

Property conditions & facilities

4.3/10

Eco-friendliness

Reviews

2/10 Poor

Mala elección
Habitaciones muy pequeñas rudiosss hasta altas horas, muy sucio, para nada sirve de descanso . Mi habitación era una standard me dieron una pequeña y en el horario de check in mucha gente y demora
ROMINA, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniela, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Molestias
Todo malo para el precio que cobraron,baños sucios ,cobraban todo aparte y era un hostal no un hotel,fue drsageadable
Raquel, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Sofia, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Busquen otro hotel
Busquen otro hotel , este es el peor de pucon y con adicionales excesivos . Desayuno pobre y muy caro
Irma, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Aldo, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Para nada recomendable
No lo recomiendo para nada !! Mucho ruido , no se puede dormir , una recepción que no funciona , imposible que contesten !!! Central teléfonico que no dan la menor ayuda ni solucionan nada !! Busquen otro hotel y por nada del mundo reserven en este . Piscina de la gogó no se puede usar porque está sucia.
Sofia, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Muy mala estadía, pésimo precio/calidad
Lamentablemente tengo que hacer un mal review de esta estadía. Porque en hoteles me ofrecían un Hotel 3 estrellas y lo que tuve fue un hostal, muy cómodo para ser Hostal, pero no era un Hotel. Por el precio que pagué (USD300 app) por 2 noches en habitación doble esperaba una pieza limpia, grande, cómoda, baño con todas sus comodidas. Recibí una habitación muy pequeña, al baño se la caían las manillas de la ducha, pésima luz, no estaba el control de la calefacción y tuvieron que conseguirnos uno cuando llegamos, la ventana miraba a una plancha de madera. Muy malo la verdad. Cómo indiqué el PRECIO/calidad de esta reserva fue LO PEOR. Selina está excelente para ser un hostel, pero no pueden venderlo como un hotel a precios de hotel, cuando ofrecen esto. El Precio no se condice para nada con lo que debió haber sido. No un hotel de lujo, pero si una habitación cómoda, agradable, limpia y con todo funcionando óptimamente.
Fernanda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Buen Viaje
Buen ambiente, agradable, con biblioteca, piscina, abastecido con cosas para comprar y más. Recomendable
Alexis, 2-night trip
Verified Hotels.com guest review