10/10 Exceptional
17 September 2023
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2-night trip
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Crystalbrook Flynn
Luxury hotel with spa, near Cairns Esplanade
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Crystalbrook Flynn
Photo gallery for Crystalbrook Flynn
Overview of Crystalbrook Flynn
9.2
Superb
Property highlights
- Pool
- Spa
- Parking available
- Bar
- Free WiFi
85 Esplanade, Cairns, QLD, 4870
Main amenities
- Daily housekeeping
- Restaurants and bar/lounge
- Full-service spa
- Outdoor pool
- Breakfast available
- 24-hour fitness centre
- Self parking
- Room service
- 24-hour front desk
- Air conditioning
- Garden
- Snack bar/deli
Feel at home
- Connecting/adjoining rooms available
- Television
- Garden
- Daily housekeeping
- Espresso maker
- Blackout curtains
Room options
View all photos for Sea King
Sea King
View all photos for Urban Master
Urban Master
View all photos for Family Urban
Family Urban
View all photos for Harbour King
Harbour King
View all photos for Urban Twin
Urban Twin
View all photos for Sea Suite Two Bedrooms
Sea Suite Two Bedrooms
View all photos for Sea Suite One Bedroom
Sea Suite One Bedroom
View all photos for Urban Suite One Bedroom
Urban Suite One Bedroom
View all photos for Urban Suite Two Bedroom
Urban Suite Two Bedroom
View all photos for Urban King
Urban King
About this area
What's nearby
- In Cairns Central Business District
- Cairns Esplanade - 1 min walk
- Reef Fleet Terminal - 1 min drive
- Cairns Central Shopping Centre - 2 min drive
- Cairns Marlin Marina - 2 min drive
- Palm Cove Beach - 26 min drive
Getting around
Restaurants
- Rattle N Hum - 1 min walk
- Flynn's Italian by Crystalbrook - 1 min walk
- Imm Thai Cafe - 4 min walk
- The Courtyard - 1 min walk
- Pho Street Cairns - 4 min walk
About this property
Crystalbrook Flynn
Languages
English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Safety measures
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
At a glance
Hotel size
- 311 rooms
- Arranged over 11 floors
Arriving/Leaving
- Check-in time from 2:00 PM until anytime
- Minimum check-in age – 18
- Check-out time is 11:00 AM
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Guests will receive smart lock details
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- On-site self-parking (AUD 15 per night)
- Wheelchair-accessible parking on site
- On-site parking is limited
- Height restrictions apply for on-site parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
- Restaurant
- Bar/lounge
- Room service (limited hours)
- Snack bar/deli
- Water dispenser
What to do
- Scooter/moped hire
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Porter/bellhop
- Bike storage
Facilities
- 2 buildings/towers
- Built in 2019
- Garden
- 24-hour fitness centre
- An outdoor pool
- Bike parking
- Full-service spa
- At least 80% of food locally sourced
- Vegan dining options
- Vegetarian dining options
- Locally owned and organised tours and activities
- Local culture and ecosystem education
- Double-glazed windows
- Comprehensive food waste policy
- Comprehensive recycling policy
Accessibility
- Lift
- Accessible bathroom (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
Room amenities
Be entertained
- 55-inch Smart TV
- Digital TV channels
- Streaming services
Home comfort
- Air conditioning
- Minibar
- Espresso maker
- Electric kettle
- Dressing gowns and slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Blackout curtains
- Soundproofed rooms
- Premium bedding
Freshen up
- Eco-friendly toiletries
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- Bulk dispenser for toiletries
- Eco-friendly cleaning products provided
- Energy-saving switches
- Water-efficient showers only
- Water-efficient toilets only
- Mobile key entry
Special features
Spa
Eleme has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is open selected days.
Dining
Boadwalk Social – This family restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Flynn's Italian – This family restaurant serves breakfast and dinner. Open daily.
Whiskey and Wine – On-site restaurant. Open daily.
Fees & policies
Refundable deposits
- Deposit: AUD 75 per accommodation, per day
Optional extras
- Buffet breakfast is offered for an extra charge of approximately AUD 32 for adults and AUD 15 for children
- Credit card charges are subject to an extra charge of 1 per cent
Children & extra beds
- Rollaway beds are available for AUD 60.0 per day
- Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
Parking
- Self-parking costs AUD 15 per night
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel
Frequently asked questions
Reviews
9.2
Superb
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
15 September 2023
Michelle
Michelle, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 September 2023
Stella E
Stella E, 1-night trip
Verified Hotels.com guest review
6/10 Good
11 September 2023
Overpriced
ANDREA
ANDREA, 3-night business trip
Verified Hotels.com guest review