The Londoner

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In the heart of London, The Londoner offers a luxurious retreat with a rooftop terrace, French cuisine at Whitcomb's restaurant and an on-site spa. Relax in the indoor pool or recharge at the gym while enjoying free WiFi. Guests rave about its central location and helpful staff.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Hot tub
  • Room service

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Minibar
The current price is NZ$1,093
includes taxes & fees
14 Jun - 15 Jun

Why we love this property

Work and play paradise
This hotel sits in the city centre with a business centre and meeting rooms. After work, guests can indulge in spa services, massages, and unwind in the sauna.
Culinary experiences galore
Savour French and Japanese fare at two restaurants. The bar provides evening calm, while buffet breakfasts and in-room champagne enhance the stay.
Spa serenity
The spa offers daily treatments in couples' rooms, including aromatherapy and massages. A sauna, hot tub, and fitness room complete this wellness haven.

Room options

Available filters for rooms
Showing 11 of 11 rooms

King Room

9.2 out of 10
Wonderful
(35 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe King Room

9.4 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe King City View Room

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Corner Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Capital Suite

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Signature Room

  • City view
  • 119 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Tower Penthouse Suite

  • City view
  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

King Room The Londoner Platinum

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe King Room The Londoner Platinum

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe King Room City View The Londoner Platinum

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Map
38 Leicester Square, London, England, WC2H 7LL

What's nearby

  • Theatreland - 1 min walk - 0.0 km
  • La Seigneurie - 1 min walk - 0.1 km
  • Leicester Square - 1 min walk - 0.1 km
  • Garrick Theatre - 1 min walk - 0.2 km
  • National Gallery - 2 min walk - 0.2 km

Getting around

  • London (LCY-London City) - 49 min drive
  • Heathrow Airport (LHR) - 55 min drive
  • London (LTN-Luton) - 81 min drive
  • London (STN-Stansted) - 81 min drive
  • London (SEN-Southend) - 97 min drive
  • Gatwick Airport (LGW) - 101 min drive
  • Charing Cross Station - 7 min walk
  • Tottenham Court Road Station - 11 min walk
  • London (QQW-Waterloo Train Station) - 20 min walk
  • Piccadilly Circus Underground Station - 4 min walk
  • Leicester Square Underground Station - 4 min walk
  • Charing Cross Underground Station - 6 min walk

Restaurants

  • ‪Shake Shack Leicester Square - ‬2 min walk
  • ‪Japan Centre - ‬1 min walk
  • ‪Panton Yokocho - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪McDonald's - ‬1 min walk

About this property

The Londoner

  • The Londoner features a rooftop terrace and puts you only steps from Leicester Square and Garrick Theatre. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or reflexology, and Mediterranean cuisine is served at Whitcomb’s, which is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff and central location. The property is only a short walk to public transportation: Piccadilly Circus Underground Station is 4 minutes and Leicester Square Underground Station is 4 minutes.

At a glance

DONE

Hotel size

    • 350 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (GBP 100 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children's menu

Working away

  • Business centre
  • 7 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 84
  • Wheelchair-accessible path to lift
  • Step-free path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The Retreat has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Whitcomb’s – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. A children's menu is available.
8 at The Londoner – This rooftop bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Joshua’s Tavern – This gastropub specialises in British cuisine and only serves light fare. Open selected days.
The Stage – This restaurant specialises in seafood and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.
The Residence – This bar serves breakfast and lunch. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 39.00 per person
  • There is a service fee of 3.5 per cent

Parking

  • Valet parking costs GBP 100 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Frequently asked questions

Does The Londoner offer free cancellation for a full refund?

Yes, The Londoner does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Londoner?

Yes, there's an indoor pool.

Are pets allowed at The Londoner?

Sorry, pets aren't allowed.

Is parking offered on site at The Londoner?

Yes. Valet parking costs GBP 100 per day.

What are the check-in and check-out times at The Londoner?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

What is there to do at The Londoner and nearby?

The Londoner has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near The Londoner?

Yes, Whitcomb’s offers Mediterranean cuisine.

What's the area around The Londoner like?

The Londoner is in London City Centre, a short 4-minute walk from Piccadilly Circus Underground Station and 3 minutes' walk from Piccadilly Circus. Our travellers say that the local area is very central.

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Reviews

The Londoner Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The spa facilities were excellent, providing a serene and relaxing environment with top-notch treatments and a great spot to unwind and recharge. (40 reviews)
  • Breakfast was consistently described as delicious, amazing, incredible, and fantastic with a wide range of choices. (18 reviews)
  • The pool area is beautiful, relaxing, and offers excellent facilities including cabanas and a great location. (16 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Restaurant
Bed
Food
Lobby
Spa
Amenities
Bar

Reviews

Verified

10/10 Exceptional

Amazing location, great staff, beautiful rooms
juan, 2-night trip
Verified

10/10 Exceptional

We had a wonderful five day stay. We ate at all of the restaurants and had champagne daily outside. Rooms were cozy and comfortable. Staff was friendly and knowledgeable. The closets are small and there is no where to store luggage.
Lara Donelan, 5-night trip
Verified

10/10 Exceptional

This hotel is simply great! Friendly staff, clean and nice rooms as well as very nice lobby. All the staff is really helpful and easy going. The hotel is perfectly situated. Safe environment, lots of food and everything in walking distance. I will be there every time. For sure!
Michel, 3-night trip
Verified

10/10 Exceptional

Beautiful rooms and helpful staff.
Marie, 2-night trip
Verified

10/10 Exceptional

Good choice of bars and restaurants.
DREW, 1-night trip
Verified

10/10 Exceptional

Loved this wonderful hotel - amazing customer service and oozing with quality and luxury. Was the perfect way to enjoy a weekend escape for a bit of pampered r&r and watch the ballet (Dracula! - was amazing..). We had sushi and bubbly on the roof for supper, watching the sun go down, relaxed in the guest lounge, with a wee dram in the whisky bar to polish off the day. Located right in the heart of London, nowhere was too far to walk. What a fantastic find. We dont normally return to hotels we find, but this one breaks the mould, we will definitely be back.
Emma, 1-night trip
Verified

10/10 Exceptional

Excellent as always. Wonderful staff, lovely rooms, excellent robot toilets! Love the pool area
helen, 1-night trip
Verified

10/10 Exceptional

I’d like to thank everyone at this wonderful hotel. We felt so spoiled from the drinks, breakfast, room cleaning, room service and best of all Leo the concierge who planned our days for us. I highly recommend this hotel.
Mahsa, 7-night trip
Verified

8/10 Very good

The hotel is located in a very convenient location, connected to Chinatown, SOHO, and easy access to transports. The staff was professional and nice. There is a guest lounge available with complementary drinks and simple breakfast items which was great! For my stay, the shower of our room is not up to satisfaction with one shower head broken and the whole washroom was wet after a shower. I also found the bed sheet not super clean which is surprising for a five-star hotel. Luckily the staff tried to make up for the situation and made us feel much better.
Wai Chun, 1-night trip
Verified

10/10 Exceptional

Amazing staff throughout our stay. The spa was amazing and so relaxing. The whole hotel was very clean, bed's were comfy and the room's in general were modern and spacious.
Gurpreet, 1-night trip
Verified

10/10 Exceptional

Great hotel in a great location
Einav, 3-night trip
Verified

10/10 Exceptional

Weekend stay at the Londoner. Great location, walkable to the theaters and lots of dining options and well connected to the subway. Will come back!
Arthi, 2-night trip
Verified

10/10 Exceptional

The room was spotless and well maintained. The hotel itself is outstanding, very good location, staff very helpful and friendly.
Thomas, 3-night trip
Verified

8/10 Very good

Breakfast, expensive but worth it. Staff friendly and welcoming
Linda, 2-night trip
Verified

10/10 Exceptional

Excellent hotel with an excellent location
Pini, 4-night trip
Verified

10/10 Exceptional

A true 5 star gem in the heart of London. Attentive staff, beautiful rooms and a variety of relaxing communal areas, bars and restaurants.
Philip, 1-night trip
Verified

10/10 Exceptional

10/10 this hotel is a one stop shop for absolutely everything you could imagine you would ever need. Rooftop views, spa, amazing rooms incredible staff. I honestly can't explain in words how fantastic this hotel was and all of its staff.
Conor, 2-night trip
Verified

10/10 Exceptional

The Hotel Staff were excellent
Brendan, 3-night trip
Verified

10/10 Exceptional

Great staff... which is always a number 1 priority for a good stay
Philip, 5-night trip
Verified

10/10 Exceptional

Everything was as expected and the staff couldn’t be more attentive. The
Darren, 2-night trip
Verified

10/10 Exceptional

Everything was spotless. Staff are superb. Huge bravo to the Management as it is a beautifully run hotel with top notch service without pretentiousness.
John, 1-night trip
Verified

10/10 Exceptional

This Hotel is beautiful and the service is the best!
Sandra, 2-night trip
Verified

10/10 Exceptional

From checking with the lovely receptionist to being shown around the hotel, the room upgrade was an amazing treat for my birthday and the rooftop bar fantastic. A swim and a delicious breakfast we just didn’t want to leave. We will definitely return thank you
Layla, 1-night trip
Verified

10/10 Exceptional

Suite is in pristine condition. The staff are super friendly and helpful. Concierge desk staff Tyler & Darren saved my weekend when I had issues with upcoming travel connection. Thank You!! This was my second stay at Londoner, I know from experience that room service will deliver an excellent meal so no need for smart attire to enjoy highest quality meal before or after a long day of travel. With many years experience traveling to London, Londoner is my favorite, go-to, home away from home
George D, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel and great location.
2-night trip