Extended Stay America Suites New Orleans Metairie

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Overview of Extended Stay America Suites New Orleans Metairie

Extended Stay America Suites New Orleans Metairie

2.5 star property
No-frills Metairie guestrooms with kitchens

6.3/10 Good

754 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Kitchen
  • Non-smoking
The price is $264
Price available on 29/05/2022
Map
3300 S I 10 Service Rd W, Metairie, LA, 70001
Main amenities
  • 102 smoke-free guestrooms
  • Housekeeping (on request)
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
For families
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Lakeside Shopping Center - 3 min drive
  • Clearview Mall - 5 min drive
  • Mississippi River - 5 min drive
  • East Jefferson General Hospital - 7 min drive
  • City Park - 10 min drive
  • Lafreniere Park - 8 min drive
  • Xavier University of New Orleans - 8 min drive
  • New Orleans Botanical Garden - 9 min drive
  • Audubon Park - 9 min drive
  • Tulane University - 16 min drive
  • Magazine Street - 14 min drive

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 13 min drive
  • New Orleans Union Passenger Terminal - 13 min drive

About this property

Extended Stay America Suites New Orleans Metairie

Extended Stay America Suites New Orleans Metairie puts you within a 10-minute drive of Caesars Superdome and Smoothie King Center. Free perks include WiFi, self parking, and on-the-go breakfast daily between 6 AM and 9:30 AM. Rooms feature kitchens and flat-screen TVs. The central location and comfortable guestrooms get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 102 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property doesn't offer after-hours check-in
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Restrictions apply*
  • 2 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6 AM–9:30 AM

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages spoken

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Housekeeping is available for an additional fee

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Extended Stay America Metairie
Extended Stay America New Orleans Metairie Aparthotel
Extended Stay America New Orleans Aparthotel Metairie
Extended Stay America New Orleans Metairie
Extended Stay America New Orleans Aparthotel
Extended Stay America New Orleans Metairie Hotel
Extend Stay America Orleans M
Extended Stay America New Orleans Metairie
Extended Stay America Suites New Orleans Metairie Hotel
Extended Stay America Suites New Orleans Metairie Metairie
Extended Stay America Suites New Orleans Metairie Hotel Metairie

Frequently asked questions

Overall score and ratings

6.3

Good

6.4/10

Cleanliness

7.3/10

Staff & service

5.1/10

Amenities

6.4/10

Property conditions & facilities

6.3/10

Eco-friendliness

6/10 Good

Ashley, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Unfriendly and dirty
The rooms were not very clean overall. The sink had black mold in it. The a/c was constantly turning on and off trying to keep up with the temperature. I had to bring my towels down to the front desk to get new ones. Only reason I stayed here is because I needed a hotel and there were not many options due to the Final Four in town. I would not recommend this property to anyone.
2-night business trip
Verified Hotels.com guest review

2/10 Poor

I’ll never stay there EVER again
The hotel stated that they had a backup generator but when we checked in there was none. One of our rooms on the 3rd floor was leaking from the ceiling. I paid to be in comfort at a hotel for a storm and there was none. I had 6 rooms totaling 1,700 that I did not have. I could have stayed at my hpuse The hotel was in need of repairs wayyy before the storm. Window seals and walls cracking.
Aisha, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Hotel nightmares
When we arrived Tuesday at the hotel after a 7 hour drive and checked in we found out that they had a plumbing problem and there was no water in the building. We could not even use the toilet. We didn’t find this out until we were in our room. If we had known we could have went somewhere to use the bathroom. It took 3 hours before it was supposed to be fix. Wednesday (the next day) when we returned from the funeral the same thing happened, no water. It took at least 1hour before they got it working again. We also had a room where the room phone was broken. They tried to fix that but they couldn’t. We were frustrated with the situation and asked for a free night or something to rectified the problem but got nothing. This stay was a nightmare.
Osborn, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mr.
It was nice got some good sleep would stay there the next I visit
Arthur, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I have booked a comfortable queen bed. Once I got to the hotel they gave me a two full bed room. Beds were small and very uncomfortable. Lady at the front desk told me “that’s all I have!” And didnt even try to be nice about it. When I booked my room, I didn’t know I would be paying extra for my dog. I would prefer in the future pay for everything at once and not having surprises extra charges Unfortunately, I wouldn’t choose this hotel again
karla, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

No ice machines. Faulty power strip. High price. Amenities: TV and Wifi only.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Geldri, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

I was given 2 different rooms and they both had roaches in them. The guy at the front desk said we were not the first people to make that complaint but still gave us the room. He did however apologize for the issue and assigned me another room. My last night there i had a phone call from the front desk arounf 8 maybe even 9 say we received a noise complaint. Yes i was playing music but it was by far loud, i was playing it from my phone. As the night went on the only noise i heard was people outside screaming and people upstairs stomping.
Danielle, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Room was smaller than pictures but it was fine for me and my wife and son.
Nicholas, 3-night family trip
Verified Hotels.com guest review