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The Vaishno Devi Hills

Photo gallery for The Vaishno Devi Hills

Family Quadruple Room
Front of property
Daily continental breakfast (INR 250 per person)
Reception hall
Shower, free toiletries, hair dryer, slippers

Overview of The Vaishno Devi Hills

The Vaishno Devi Hills

3.5 star property
City centre Katra hotel with restaurant

Property highlights

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
Map
Jammu Road near Yatra Parchi Counter, Opp. Guru Nanak Parking, Katra, Jammu and Kashmir, 182301
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • 24-hour room service
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
Feel at home
  • Separate dining area
  • Separate sitting area
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

Premium Triple Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 32 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 30 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | View from room

Family Room

  • 30 sq m
  • Hill view
  • Sleeps 4
  • 2 King Beds

About this area

What's nearby

  • Heart of Katra
  • Vaishno Devi Mandir Temple - 14 min drive

Getting around

  • Jammu (IXJ-Satwari) - 85 min drive
  • Shri Mata Vaishno Devi Katra Railway Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Madhuban Restaurant - 1 min walk
  • Sagar Ratna - 1 min walk
  • WelcomCafe - 11 min walk
  • Bukhhara - 3 min walk
  • Saket - 13 min drive
Map

About this property

The Vaishno Devi Hills

The Vaishno Devi Hills offers an airport shuttle (available 24 hours) for INR 3500 per vehicle return. Free perks include WiFi and self-parking. Also, this hotel is 4.9 mi (7.8 km) from Vaishno Devi Mandir Temple.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 43 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from noon until anytime
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Private dining
  • 24-hour room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2019
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Raised toilet seat
  • Wheelchair-width doorways
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms

What to enjoy

  • Fireplace
  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately INR 250 for adults and INR 200 for children
  • Airport shuttle service is offered for an extra charge of INR 3500 per vehicle (return)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

The Vaishno Devi Hills Hotel
The Vaishno Devi Hills Katra
The Vaishno Devi Hills Hotel Katra

Frequently asked questions

Does The Vaishno Devi Hills offer free cancellation for a full refund?
Yes, The Vaishno Devi Hills does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Vaishno Devi Hills?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Vaishno Devi Hills?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Vaishno Devi Hills?
Yes, there's free self parking.
Is an airport shuttle service offered by The Vaishno Devi Hills?
Yes, an airport shuttle is available. The charge is INR 3500 per vehicle return.
What are the check-in and check-out times at The Vaishno Devi Hills?
You can check in from noon - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and contactless social distancing and check-out are available.
Are there restaurants at or near The Vaishno Devi Hills?
Yes, there's an on-site restaurant.
What's the area around The Vaishno Devi Hills like?
The Vaishno Devi Hills is in the heart of Katra, a short 14-minute walk from Shalimar Park and 8 minutes' walk from Raghunath Temple.

Reviews

5.4

5.4/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Poor

Danish, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

The linens and the washroom amenities were dirty, and the service overall was underwhelming.
Ritika, 1-night family trip
Verified Expedia guest review

8/10 Very good

MINAKSHI, 1-night family trip
Verified Hotels.com guest review