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Hilton Boston Downtown/Faneuil Hall

Photo gallery for Hilton Boston Downtown/Faneuil Hall

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Hilton Boston Downtown/Faneuil Hall

Hilton Boston Downtown/Faneuil Hall

4.0 star property
4-star hotel with restaurant, near New England Aquarium

8.8/10 Fabulous

1,002 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
89 Broad St, Boston, MA, 02110
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • 24-hour front desk
  • Library
  • Computer station
  • Front desk safe
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown Boston
  • Boston Harbor - 4 min walk
  • New England Aquarium - 4 min walk
  • The Freedom Trail - 5 min walk
  • Faneuil Hall Marketplace - 5 min walk
  • Boston Common - 11 min walk
  • TD Garden - 17 min walk
  • Massachusetts General Hospital - 20 min walk
  • Boston Convention and Exhibition Center - 20 min walk
  • Copley Square - 28 min walk
  • Massachusetts Institute of Technology - 32 min walk

Getting around

  • Logan International Airport (BOS) - 14 min drive
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 14 min drive
  • Beverly, MA (BVY-Beverly Municipal) - 33 min drive
  • Lawrence, MA (LWM-Lawrence Municipal) - 35 min drive
  • Norwood, MA (OWD-Norwood Memorial) - 38 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 38 min drive
  • Boston Ruggles Station - 6 min drive
  • South Station - 9 min walk
  • Boston North Station - 16 min walk
  • Aquarium - 5 min walk
  • State St. Station - 6 min walk
  • Government Center Station - 8 min walk

Restaurants

  • Panera Bread - 2 min walk
  • Bostonia Public House - 3 min walk
  • Pasta Beach - 3 min walk
  • Al's State Street Cafe - 3 min walk
  • Cafe Fleuri - 3 min walk

About this property

Hilton Boston Downtown/Faneuil Hall

Located 3.8 mi (6.1 km) from the airport, Hilton Boston Downtown/Faneuil Hall offers a great location, putting you within a short 10-minute walk of Boston Harbor and New England Aquarium. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Fin Point, which serves American cuisine and is open for breakfast, lunch and dinner. This upmarket hotel is also within a 15-minute walk of Faneuil Hall Marketplace and Boston Common. Fellow travellers say good things about the helpful staff and central location. Public transportation is only a short walk: Aquarium is 5 minutes and State St. Station is 6 minutes.

Languages

Arabic, Chinese (Mandarin), English, French, Italian, Japanese, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA) and WELL Health-Safety Rating (IWBI)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 403 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (21 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, up to 75 lbs)*
  • Pets must be supervised

Internet

  • WiFi in rooms*

Parking

  • Secured covered on-site valet parking (USD 57.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Discount at nearby fitness centre
  • Hiking/biking trails nearby
  • Sailing nearby
  • Whale watching nearby

Working away

  • 24-hour business centre
  • Computer station
  • Conference space (10000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1928
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • 24-hour fitness centre

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Close-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • French
  • Italian
  • Japanese
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Fin Point – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

The property is a member of Historic Hotels of America.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 23.29 per accommodation, per night. This fee does not apply to children under 1 year of age.

Optional extras

  • WiFi is available in guest rooms for USD 14.99 per day (rates may vary)
  • Breakfast costs between USD 10.00 and USD 30.00 for adults, and USD 10.00 and USD 30.00 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pets

  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

  • Covered valet parking costs USD 57.00 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser and cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and WELL Health-Safety Rating (IWBI).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

State tax ID – C0015280351

Also known as

Hilton Downtown/Faneuil Hall
Hilton Downtown/Faneuil Hall Hotel
Hilton Downtown/Faneuil Hall Hotel Boston
Hilton Boston Downtown / Financial District Hotel Boston
Hilton Boston Downtown/Faneuil Hall Hotel
Hilton Boston Downtown/Faneuil Hall
Hilton Boston Financial District
Hilton Boston Faneuil Hall
Hilton Boston Downtown/Faneuil Hall Hotel
Hilton Boston Downtown/Faneuil Hall Boston
Hilton Boston Downtown/Faneuil Hall Hotel Boston

Frequently asked questions

Does Hilton Boston Downtown/Faneuil Hall offer free cancellation for a full refund?
Yes, Hilton Boston Downtown/Faneuil Hall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Boston Downtown/Faneuil Hall?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at Hilton Boston Downtown/Faneuil Hall on 18 December 2022 start from NZ$273, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Boston Downtown/Faneuil Hall?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Hilton Boston Downtown/Faneuil Hall?
Yes, dogs are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 50 per pet, per stay.
Is parking offered on site at Hilton Boston Downtown/Faneuil Hall?
Yes. Valet parking costs USD 57.00 per night.
What are the check-in and check-out times at Hilton Boston Downtown/Faneuil Hall?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Boston Downtown/Faneuil Hall?
No, this hotel doesn't have a casino, but Encore Boston Harbor (14-min drive) is nearby.
What is there to do at Hilton Boston Downtown/Faneuil Hall and nearby?
Have fun with nearby activities such as hiking and sailing. Hilton Boston Downtown/Faneuil Hall also has a 24-hour fitness centre.
Are there restaurants at or near Hilton Boston Downtown/Faneuil Hall?
Yes, Fin Point offers American cuisine. Nearby restaurants include Pasta Beach (3-min walk), Al's State Street Cafe (3-min walk) and Cafe Fleuri (3-min walk).
What's the area around Hilton Boston Downtown/Faneuil Hall like?
Hilton Boston Downtown/Faneuil Hall is in Downtown Boston, a short 5-minute walk from Aquarium and 17 minutes' walk from TD Garden. The local area is central and popular with nature enthusiasts.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Very nice stay!
Perfect location and comfortable stay. Very nice coffee cafe attached to hotel on one end and a nice restaurant on the other end!
Mary Anne, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Most of the outlets didn’t work, the alarm clock didn’t work, the drawers on the bedside table were broken, the light on one side didn’t work, everything in the vending machine was sold out the whole weekend. No parking options available except a $57 a night valet.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night family trip
Verified Hotels.com guest review

6/10 Good

A little disappointing
I stayed at this Hilton for 4 nights. I was surprised that a bottle of water wasn't free to the guests. They gave me 2 complimentary bottles of water on the first day only but no water for the next 3 days. When I asked for it as I expected I would get drinking water every day, they made it such a big deal about it and told me that it wasn't free. Really? No free drinking water for guests every day? I thought Hilton could do a better job treating their guests who stayed with them for 4 nights! I didn't feel welcomed although I paid over $1K to stay there! I will stay at a different hotel next time.
Hiromi, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Noel, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Poor Customer Service
The front desk staff was not very friendly and seemed annoyed by questions both during the check in process and during my stay. The valet parking was also concerning as there was no requirement for me to provide verification for my vehicle before they gave me the keys. The valet service is also extremely slow - 30 minutes to retrieve my car seemed a bit long and there weren’t many people waiting for this service.
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 2-night trip
Verified Hotels.com guest review

8/10 Very good

sarah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel was nice. Room VERY musty and smelled awful. Thermostat didn’t work and was stuck on hot temp. $57 to valet. Restaurant was tasty. Service good. Location excellent to Logan airport.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

great hotel in great area
This is a well-located hotel within easy walking distance of historic attractions and restaurants. surprisingly, these days, the rooms are made up daily which was a surprise and a treat! Nice (but pricey) bar/lounge. Staff very accommodating. I would definitely stay there again!
Renate, 3-night trip
Verified Hotels.com guest review