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All properties in Heidelberg, Baden-Wuerttemberg, Germany
1 room, 2 adults

Crowne Plaza Heidelberg City Centre, Heidelberg, Germany

4.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
Kurfuersten-Anlage 1, Heidelberg, BW, 69115, Germany

Luxury hotel with restaurant, near Neckarwiese
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The location of the hotel is good. It is within walking distance to the old town. The…Feb 13, 2020
  • Clean, comfortable and great amenities. Good location within walking distance to the main…Jan 7, 2020

Crowne Plaza Heidelberg City Centre, Heidelberg, Germany

  • Standard Room
  • Superior Room, 1 Queen Bed, Non Smoking
  • Club Room, 2 Double Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Club Studio, 2 Double Beds, Non Smoking
  • Junior Suite, 2 Double Beds, Non Smoking (Club)
  • Junior Suite, 1 King Bed, Non Smoking (Club)
  • Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking

What’s around Crowne Plaza Heidelberg City Centre, Heidelberg, Germany

Landmarks

  • Heart of Heidelberg
  • Heidelberg Castle - 21 min walk
  • Neckarwiese - 15 min walk
  • University of Heidelberg Old Campus - 16 min walk
  • Church of the Holy Spirit - 20 min walk
  • Karl Theodor Bridge - 23 min walk

Getting around

  • Mannheim (MHG) - 23 min drive
  • Heidelberg-Weststadt/Südstadt Station - 13 min walk
  • Heidelberg Central Station - 17 min walk
  • Heidelberg-Altstadt Station - 3 min drive
  • Heidelberg Seegarten Tram Stop - 2 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 239 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:00 AM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport shuttle service is available at scheduled times from 5:30 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements. Guests driving to the property should contact this property in advance. The correct GPS entry for onsite underground parking is Bahnhofstraße 7.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle from 5:30 AM to 10:30 PM *

Parking

  • Self parking * on site

  • Electric vehicle charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 5974
  • Conference space size (meters) - 555
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Westcoast - Onsite restaurant.

Gaudeamus - Onsite bar. Open daily.

Crowne Plaza Heidelberg City Centre, Heidelberg, Germany’s small print

Also known as

  • Crowne Plaza Heidelberg City Centre
  • Crowne Plaza Hotel Heidelberg City Centre
  • Crowne Plaza Heidelberg Hotel Heidelberg
  • Heidelberg Crowne Plaza
  • Crowne Plaza Heidelberg City Centre Hotel
  • Crowne Plaza Heidelberg City
  • Crowne Plaza Heidelberg City Centre Hotel
  • Crowne Plaza Heidelberg City Centre Heidelberg
  • Crowne Plaza Heidelberg City Centre Hotel Heidelberg

Policies

This property allows children in the spa area on Thursdays from 7 AM-6 PM and Fridays and Saturdays from 7 AM-11:30 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

The property affirms that it adheres to the guide to reopening vacation rentals (DTV & DFV - Germany) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 23.00 per night

Rollaway beds are available for EUR 30.0 per day

Buffet breakfast is offered for an extra charge of EUR 24 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 24 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 25 per person (one-way)

Airport shuttle service for children up to age 14 costs EUR 12.50 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Heidelberg City Centre, Heidelberg, Germany

  • Does Crowne Plaza Heidelberg City Centre offer free cancellation for a full refund?
    Yes, Crowne Plaza Heidelberg City Centre does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Heidelberg City Centre?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza Heidelberg City Centre?
    Yes. Self parking costs EUR 23.00 per night.
  • Are pets allowed at Crowne Plaza Heidelberg City Centre?
    Yes, dogs are welcome. There's a charge of EUR 24 per pet, per day.
  • What are the check-in and check-out times at Crowne Plaza Heidelberg City Centre?
    You can check in from 2:00 PM to 5:00 AM. Check-out time is noon.
  • Are there restaurants at or near Crowne Plaza Heidelberg City Centre?
    Yes, there's an onsite restaurant. Nearby restaurants include Schwarzer Walfisch (3-min walk), davinci (4-min walk), and La Vite (4-min walk).
  • Is airport shuttle service offered by Crowne Plaza Heidelberg City Centre?
    Yes, an airport shuttle is available from 5:30 AM to 10:30 PM at scheduled times. The charge is EUR 25 per person one-way.
  • What is there to do near Crowne Plaza Heidelberg City Centre?
    Recommended spots to visit include Neckarwiese (15-min walk) and University of Heidelberg Old Campus (0.8 mi), along with Church of the Holy Spirit (1 mi) and Heidelberg Castle (1.1 mi).

Recent reviews

Fabulous 8.8 From 325 reviews

Exceptional 10.0
The hotel staff was amazing, very nice and friendly. They made everything possible to make our stay comfortable and had a lot of patience to answer all my questions. I would recommend the superior rooms as they are new and modern. I appreciated that they offered earplugs in the room and loved the little "sleeping spray". In case you need slippers you would have to ask at the reception. As it was Christmas they brought to the room some German specific sweets. All these made our stay so nice and it is also very easy to reach the city centre.
Mihaela, ie2 night trip
Good 6.0
Room was too HOT and could not adjust thermostat easily
us1 night family trip
Exceptional 10.0
Weekend stay
This was a great hotel, within walking distance of beautiful Heidelberg old town. Room was very comfortable, amazing breakfast. Only negative part was service in the pool area wasn’t so great.
Eric, ie2 night romance trip
Very good 8.0
Business
Business
Phil, gb1 night business trip
Good 6.0
Very small room...far away from elevator...Tried to contact hotel after we left...impossible...good breakfast
Donald, us1 night trip
Exceptional 10.0
Sent my lost item back to me in the USA!
Over the last few years, business has taken me to Heidelberg several times and I've tried a few of the hotels. The Crowne Plaza has become my favorite for several reasons. Nice clean, friendly hotel with a great location. The only thing I didn't 5 star was comfy. However, Its not their fault, just like all Americans in European hotels, we prefer fluffier beds and more TV in English. This hotel has a great breakfast, many restaurants within walking distance and a nice bar for evening relaxing. The club lounge is quiet and convenient. They also have a courtyard to have a coffee and watch people and traffic walk by. I have to give the staff a huge thank you. On my last visit, I was there for only a couple of days and did not have much luggage. I left behind a favorite shirt. Once I got home, I emailed the hotel who found my shirt and mailed it back to me in the USA. Thank you so much!!!
William, us3 night business trip
Very good 8.0
Great location but hotel needs some upgrade
The hotel in a great location but require some modernisation. Majority is still bath tubs and have to climb into bath tub to do shower. Internet very slow
Peter, us2 night romance trip
Exceptional 10.0
Fantastic breakfast
Great hotel offering fantastic breakfast buffet, shame about the size of the double beds,
Samantha, gb1 night trip with friends
Exceptional 10.0
Best breakfast ever
Heidi, us2 night romance trip
Exceptional 10.0
As good as it gets..
Hotel was in good location to have relative peace and quiet from the hustle and bustle of Heidelberg. Staff very Friendly and helpful. Parking was a blessing, hotel nice and clean and all good if you are not a serial complainer. Will go back again.
L, za2 night romance trip

Crowne Plaza Heidelberg City Centre, Heidelberg, Germany

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