PLAZA Schwerin, Sure Hotel Collection by Best Western

Photo gallery for PLAZA Schwerin, Sure Hotel Collection by Best Western

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Room
Suite, 1 King Bed with Sofa bed, Lake View (with Sofabed) | Room
Comfort Room, 1 King Bed (Converts to 2 Twin Beds) | Room
Standard Studio, 1 King Bed, Kitchen (Converts to 2 Twin Beds;with Sofabed) | Room

Overview of PLAZA Schwerin, Sure Hotel Collection by Best Western

PLAZA Schwerin, Sure Hotel Collection by Best Western

4.0 star property
Lakefront hotel in Schwerin with restaurant and bar/lounge

7.6/10 Good

478 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Bleicherufer 23, Schwerin, MV, 19053
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Business center
  • Terrace
  • Air conditioning
  • Car rentals on site
  • Front desk safe
  • Laundry service
  • Conference space
  • Free newspapers in the lobby
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

Getting around

  • Hamburg Airport (HAM) - 76 min drive
  • Schwerin Mitte Station - 12 min walk
  • Schwerin-Görries Station - 21 min walk
  • Schwerin Station - 24 min walk

About this property

PLAZA Schwerin, Sure Hotel Collection by Best Western

4-star hotel by the lake
At PLAZA Schwerin, Sure Hotel Collection by Best Western, you can look forward to a terrace, dry cleaning/laundry services, and car rentals on site. The onsite international cuisine restaurant, Amadeus, features brunch and light fare. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a TV in the lobby
  • Luggage storage, free newspapers, and an elevator
  • Meeting rooms, a front desk safe, and tour/ticket assistance
  • Guest reviews give top marks for the quiet location
Room features
All guestrooms at PLAZA Schwerin, Sure Hotel Collection by Best Western boast comforts such as pillow menus and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guests reviews say good things about the spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with cable channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 11.5 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Piano

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Doorbell and phone notification
  • Stair-free path to entrance

Languages

  • English
  • German

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Amadeus - This restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 7.50 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Self parking costs EUR 11.5 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Carathotel
Carathotel Hotel Schwerin
Amedia Plaza Schwerin Hotel
Schwerin Crowne Plaza
PLAZA Schwerin Sure Hotel Collection by Best Western
PLAZA Schwerin, Sure Hotel Collection by Best Western Hotel
PLAZA Schwerin, Sure Hotel Collection by Best Western Schwerin

Frequently asked questions

Does PLAZA Schwerin, Sure Hotel Collection by Best Western offer free cancellation for a full refund?
Yes, PLAZA Schwerin, Sure Hotel Collection by Best Western does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at PLAZA Schwerin, Sure Hotel Collection by Best Western?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at PLAZA Schwerin, Sure Hotel Collection by Best Western on 23 October 2022 start from NZ$123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at PLAZA Schwerin, Sure Hotel Collection by Best Western?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at PLAZA Schwerin, Sure Hotel Collection by Best Western?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at PLAZA Schwerin, Sure Hotel Collection by Best Western?
Yes. Self parking costs EUR 11.5 per day.
What are the check-in and check-out times at PLAZA Schwerin, Sure Hotel Collection by Best Western?
You can check in from 3:00 PM - 10:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at PLAZA Schwerin, Sure Hotel Collection by Best Western and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course.
Are there restaurants at or near PLAZA Schwerin, Sure Hotel Collection by Best Western?
Yes, Amadeus offers international cuisine. Nearby restaurants include Café Bernstein (8-min walk), Restaurant & Café Ulrike (14-min walk), and Freydinger (2.9 mi).
What's the area around PLAZA Schwerin, Sure Hotel Collection by Best Western like?
PLAZA Schwerin, Sure Hotel Collection by Best Western is a short 13-minute walk from Schlosspark-Center and 19 minutes' walk from Mecklenburgisches Staatstheater. The local area is popular with nature enthusiasts and our guests say it is very quiet.

Overall score and ratings

7.6

Good

8.0/10

Cleanliness

7.7/10

Staff & service

6.9/10

Amenities

7.5/10

Property conditions & facilities

7.2/10

Eco-friendliness

4/10 Fair

bad choice to stay
The hotel is in a so called "milking mode". The place is run down and needs a complete overhaul. The staff is friendly but completely overwhelmed. The AC was not working and the promised "technician" never showed up. The location of the hotel is really good and has potential but as said the place is not recommendable at the current conditions.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

good place and helped us for early check in
Ritobroto, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very comfortable room, clean
Dennis, 1-night trip
Verified Expedia guest review

4/10 Fair

We found this property was lacking in cleanliness. We also had problems with the water - upon arrival around 10pm we did not have warm water from the faucet. The showers were also not hot.
Theresa, 1-night family trip
Verified Expedia guest review

6/10 Good

The water in the shower was only lukewarm instead of hot, this was rather uncomfortable Cleanliness could be improved Parking should be free
Josepha, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Gerhard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Schwerin
Excellent room (Studio, King Bed, lake view), no restaurant due to Covid restrictions. Easy and pleasant walk to the Castle via Schlossgarten
Glenn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quick trip
Perfect night
joe, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Airconditioning! YEAH!
I lived in USA and for that reason LOVED the fact that this Hotel had AC in the room what really helped me sleeping at night. The hotel is just outside the main area, 8 minutes by bicycle, from the center and the castle. So not really walking distance. But with the bike very easy to do. Hotel it self was pretty clean but at check-in told us that because of Corona, there would NOT be daily housekeeping in the room what is weird because all other hotels did have it on our trip. The Cleaning person had forgotten to empty the trash can in the room and when we told the front desk to get it emptied, it was NOT taken care off. I would come back to this hotel in the Summer because of the AC!
sigfridus F., 2-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible and dirty hotel! Rude owner/manager!
No AC! No cleaning! No toalet paper! Even after several feedback and mails nothing improved! My worst 7 days in a hotel ever!!! I had to throw all the bed sheets and garbage out in the corridor to be taken seriously by the hotel! 1 and 2 night we spended 3-4 hours until 3 in the morning to kill all the mosquitoes in the rooms! Non I’m our 7 nights did we sleep well: it was 36 degrees inside with no working AC! Receptionist and owner/manager didn’t listen to my requests to clean the rooms! On the fifth night we got offer to change our rooms but it was too little too late! We left on 7th day! Do not underestimate the level of comfort of this hotel: zero zero zero zero -> one 0 for every claimed star! STAY AWAY OF THIS PLACE!!!
Javad, 6-night family trip
Verified Hotels.com guest review