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Crowne Plaza Birmingham City Centre, an IHG Hotel

Photo gallery for Crowne Plaza Birmingham City Centre, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Club Room, 1 King Bed, Business Lounge Access (Club Floor Lounge Access)

Overview of Crowne Plaza Birmingham City Centre, an IHG Hotel

Crowne Plaza Birmingham City Centre, an IHG Hotel

4.0 star property
4-star hotel with restaurant, near Broad Street

8.2/10 Very good

997 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
Map
Central Square, Holliday Street, Birmingham, England, B1 1HH

Room options

About this area

What's nearby

  • In Birmingham City Centre
  • Broad Street - 1 min walk
  • Bullring Shopping Centre - 12 min walk
  • International Convention Centre - 1 min drive
  • Arena Birmingham - 2 min drive
  • The Mailbox - 6 min drive
  • Victoria Square - 6 min drive
  • University of Birmingham - 5 min drive
  • Villa Park - 12 min drive
  • Cadbury World - 18 min drive
  • National Exhibition Centre - 29 min drive

Getting around

  • Birmingham Airport (BHX) - 29 min drive
  • Coventry (CVT) - 47 min drive
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham New Street Station - 10 min walk
  • Birmingham Moor Street Station - 12 min walk

Restaurants

  • Tamatanga - 3 min walk
  • Natural Bar and Kitchen - 4 min walk
  • The Stable - 5 min walk
  • Brewdog - 5 min walk
  • Cherry Reds - 5 min walk

About this property

Crowne Plaza Birmingham City Centre, an IHG Hotel

Crowne Plaza Birmingham City Centre, an IHG Hotel puts you 0.1 mi (0.1 km) from Broad Street and 0.6 mi (1 km) from Bullring Shopping Centre. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at b1, which serves breakfast, lunch, and dinner. Fellow travelers like the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 312 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured onsite self parking (GBP 21.00 per day)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children's menu

Working away

  • Business center
  • Meeting rooms
  • Conference space (7438 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1974
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

Languages

  • Chinese (Mandarin)
  • English
  • Hungarian
  • Portuguese
  • Russian

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

B1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 16.95 for adults and GBP 16.95 for children (approximately)

Parking

  • Secured self parking costs GBP 21.00 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Birmingham

Frequently asked questions

Does Crowne Plaza Birmingham City Centre, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Birmingham City Centre, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Birmingham City Centre, an IHG Hotel?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre, an IHG Hotel on 18 December 2022 start from NZ$148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Birmingham City Centre, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Crowne Plaza Birmingham City Centre, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Birmingham City Centre, an IHG Hotel?
Yes. Self parking costs GBP 21.00 per day. Parking spots may be limited.
What are the check-in and check-out times at Crowne Plaza Birmingham City Centre, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Crowne Plaza Birmingham City Centre, an IHG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Crowne Plaza Birmingham City Centre, an IHG Hotel?
Yes, there's an onsite restaurant, b1. Nearby restaurants include tamatanga (3-min walk), Natural Bar and Kitchen (4-min walk), and The Stable (5-min walk).
What's the area around Crowne Plaza Birmingham City Centre, an IHG Hotel like?
Crowne Plaza Birmingham City Centre, an IHG Hotel is in Birmingham City Centre, a short 8-minute walk from Birmingham (QQN-New Street Train Station) and 6 minutes' walk from International Convention Centre. Travelers say this hotel is in a good location.

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Emma, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very good, but ...
Room, breakfast and cleanliness were all up to a good standard for this class of hotel. However, at check-in were were allocated a room in which the heating was not working. The front desk must/should have known this because there was a portable heater actually in the room which we were supposed to use. Housekeeping were informed of the problem and someone arrived with yet another portable heater! Needless to say we requested another room.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emma, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very enjoyable stay at Crowne Plaza, Birmingham
Really enjoyed our stay and we’re very impressed with Birmingham. The staff were fabulous - very efficient and friendly. A credit to the hotel. Excellent breakfast. Central location with everything in easy walking distance.
Karen, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Darren, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Zara, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Amazing breakfast, lovely lobby, bathroom and bed. The room was otherwise quite dated but the giant bed and towels made up for it!
Emma, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great staff but hotel needs investment
Hotel staff were amazing. Very friendly and helpful. Hotel structure needs some money spending on it. Dings and chips on paintwork, very poor WiFi coverage and capacity in rooms and when we were there 2 out of 4 elevators were not working and no service elevator so all staff and customers in the hotel had to cram into the only two working elevators.
Richard, 2-night trip
Verified Hotels.com guest review

6/10 Good

Old style dirty carpet
Po Yan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jane, 1-night trip
Verified Hotels.com guest review