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Holiday Inn Rochester Downtown, an IHG Hotel

Riverfront hotel with 2 restaurants, near Blue Cross Arena

  • Free WiFi
From
NZ$169

Image gallery

  • Executive Room, 2 Queen Beds, Non Smoking - Guest Room
  • Executive Room, 2 Queen Beds, Non Smoking - Guest Room
  • Room, 2 Queen Beds, Non Smoking - Bathroom
  • Exterior
  • Executive Room, 2 Queen Beds, Non Smoking - Guest Room
Executive Room, 2 Queen Beds, Non Smoking - Guest Room. Image 1 of 39.
1 / 39Executive Room, 2 Queen Beds, Non Smoking - Guest Room
70 State St, Rochester (and vicinity), 14614, NY, United States of America
7.8.Good.
  • Our stay was nice!

    Jun 12, 2021

  • The front desk stuff are always super nice! We stayed many hotels in the past and this…

    Jun 12, 2021

See all 208 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Easy parking
Quiet
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 217 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • Seasonal outdoor pool

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • In Downtown Rochester
  • Blue Cross Arena - 4 min walk
  • Eastman School of Music - 15 min walk
  • Strong - 15 min walk
  • Rochester Auditorium Theater - 28 min walk
  • Main Street Armory - 29 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Tub)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Mobility Tub)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)
  • Room, 1 Twin Bed, Non Smoking, Poolside

Location

70 State St, Rochester (and vicinity), 14614, NY, United States of America
  • In Downtown Rochester
  • Blue Cross Arena - 4 min walk
  • Eastman School of Music - 15 min walk

What’s around

Landmarks

  • In Downtown Rochester
  • Blue Cross Arena - 4 min walk
  • Eastman School of Music - 15 min walk
  • Strong - 15 min walk
  • Rochester Auditorium Theater - 28 min walk
  • Main Street Armory - 29 min walk
  • Genesee River - 5 min walk
  • Rochester Riverside Convention Center - 5 min walk
  • Pont de Rennes Bridge - 8 min walk
  • Genesee River's High Falls - 9 min walk
  • Frontier Field - 9 min walk

Getting around

  • Greater Rochester Intl. Airport (ROC) - 10 min drive
  • Rochester Station - 16 min walk
  • Free airport shuttle
  • Free area shuttle
  • Free train station pick-up

At a glance

Hotel size

  • This hotel has 217 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport shuttle from 4:00 AM to 11:00 PM*
  • Free train station pick-up*

Parking

  • Secured covered onsite self parking (USD 5 per day; includes in/out privileges)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Outdoor seasonal pool
  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 12000
  • Conference space size (meters) - 1115
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1968
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

River Club - This restaurant serves breakfast only.

State Street Bar & Grill - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Small print

Also known as

  • Rochester Plaza
  • Rochester Downtown, An Ihg
  • Holiday Inn Rochester Downtown
  • Holiday Inn Rochester Downtown, an IHG Hotel Hotel
  • Holiday Inn Rochester Downtown, an IHG Hotel Rochester
  • Holiday Inn Rochester Downtown, an IHG Hotel Hotel Rochester
  • Rochester Plaza Hotel
  • Holiday Inn Rochester Downtown Hotel
  • Holiday Inn Rochester Downtown
  • Holiday Inn Rochester
  • Holiday Inn Mayo Clinic
  • Rochester Holiday Inn

Optional extras

Covered self parking costs USD 5 per day with in/out privileges

Rollaway beds are available for USD 20.0 per night

To-go breakfast is offered for an extra charge of USD 9.95 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The seasonal pool is open from May to September.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Rochester Downtown, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 5 per day.
  • Yes, there's a seasonal outdoor pool.
  • Yes, pets are welcome. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining. Nearby restaurants include Pane Vino On The River (7-min walk), Tapas 177 (8-min walk), and Dinosaur Bar-B-Que (9-min walk).
  • Yes, a free airport shuttle is available from 4:00 AM to 11:00 PM.
  • Holiday Inn Rochester Downtown, an IHG Hotel has a seasonal outdoor pool and a fitness center.
7.8.Good.
  • 6.0.Good

    Barely worth the price

    The lobby area was freezing. The breakfast was pathetic, no fruit or raisins for the oatmeal, coffee not hot. No trash receptacles in the huge lobby. One set of sliding front doors to the hotel did not open.

    2 night trip, Jun 7, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The fire alarm went off in the building for 10 minutes, once at 2:00 am and again at 3:00 am. The air conditioning was broken and it was 85 degrees in our room throughout the night. The staff was very nice - both issues were out of their control.

    3 night trip, May 20, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    OK Stay - Could have been Better with Heat

    The front desk staff were great. But I was not happy with the fact the heat was not working. I was advised from the front desk that the heat was turned off for the summer and the AC is on. Also their was rat droppings by the desk and the desk asked me if I wanted to move I advised if they could just have someone come clean it up. Never showed up to clean it up the two days I was their. Had a breakfast bar witch was nice since most hotels are not doing anything for breakfast due to covid. Overall the stay was ok but no heat at night the room got quite cold and they dropped the ball on cleaning up the rat droppings. Still waiting on a call from the GM to make this right. Have not heard anything from management as of yet.

    Antonio, 1 night business trip, Apr 24, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Overall Stay was Ok.

    My stay overall was ok. But the heat did not work and at times both nights it was quite cold in the rooms and when I asked why the heat was not working I was instructed that the heat was turned off and the air conditioning was turned on. I also found rat poop around the desk in my room.

    Antonio, 1 night business trip, Apr 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    A quick trip.

    Very nice hotel, located very conveniently. Clean and staff was very friendly.

    Amy, 2 night trip, Apr 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Room deposit not returned on two visits no reason

    Otilio, 1 night trip, Apr 16, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The HVAC system in this hotel is set either on heat during the winter or AC during the summer. It can't do both. I was there on a warm spring day when the sun had heated my room to 78 degrees. I couldn't open the window and I couldn't cool the room. They gave me a fan, which helped bring it down to 76 by the time I went to bed. There was a keurig machine but nothing to use it with - no K cups, no drink cups,etc. This hotel needs a major renovation.

    cynthia, 1 night family trip, Mar 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Pets welcome

    The room was comfortable, sheets and towels soft. We brought our kitty, who needs to get used to new spaces, and she did well, loved the view.

    1 night trip, Mar 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I like everything. The room was amazing. I will be going back

    2 night trip, Mar 17, 2021

    Verified Expedia guest review

  • 6.0.Good

    Overall the property was very nice, very clean. The only real negative and it impacted our overall stay was the inability to control the temperature in our room. It was exasperatingly hot! The thermostat was locked on heat and we could not turn on the air conditioning to lower the overall temperature of 80 degree's in the room. There was also a sign above the thermostat advising us that the air conditioning was not accessible. Very, very hard to sleep in such an environment. As much as we enjoyed the location and price point, overall this had a strongly negative impact on our getaway.

    2 night romance trip, Mar 12, 2021

    Verified Expedia guest review

See all 208 reviews