Skip to main content.
All properties in Rochester, New York, United States of America
1 room, 2 adults

Holiday Inn Rochester Downtown

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
70 State St, Rochester, NY, 14614, United States of America

Riverfront hotel with 2 restaurants, near Blue Cross Arena
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

New York may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • This hotel is very old. It was a very nice surprise to not have hot water in the morning…Feb 13, 2021
  • Absolutely terrible. The key card system was broken. I had to call security each time to…Mar 9, 2020

Holiday Inn Rochester Downtown

from NZ$141
  • Standard Room
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Tub)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Mobility Tub)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

What’s around Holiday Inn Rochester Downtown

Landmarks

  • In Downtown Rochester
  • Blue Cross Arena - 4 min walk
  • Eastman School of Music - 14 min walk
  • Strong - 15 min walk
  • Rochester Auditorium Theater - 27 min walk
  • Main Street Armory - 28 min walk
  • Rochester Riverside Convention Center - 5 min walk
  • Pont de Rennes Bridge - 8 min walk

Getting around

  • Greater Rochester Intl. Airport (ROC) - 8 min drive
  • Rochester Station - 15 min walk
  • Free airport shuttle
  • Free area shuttle
  • Free train station pick-up

At a glance

Key facts

Hotel size

  • This hotel has 217 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • New York may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle from 4:00 AM to 11:00 PM*

  • Free train station pick-up*

Parking

  • Secured covered onsite self parking (USD 5 per day; includes in/out privileges)

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 12000
  • Conference space size (meters) - 1115
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1968
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

River Club - This restaurant serves breakfast only.

State Street Bar & Grill - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Holiday Inn Rochester Downtown’s small print

Also known as

  • Rochester Plaza
  • Holiday Inn Rochester Downtown Rochester
  • Holiday Inn Rochester Downtown Hotel Rochester
  • Rochester Plaza Hotel
  • Holiday Inn Rochester Downtown Hotel
  • Holiday Inn Rochester Downtown
  • Holiday Inn Rochester
  • Holiday Inn Mayo Clinic
  • Rochester Holiday Inn
  • Rochester Downtown Rochester
  • Holiday Inn Rochester Downtown Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from May to September.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    This property affirms that it follows cleaning and disinfection practices of Clean Promise (IHG) guidelines.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

    This property accepts credit cards. Cash is not accepted.

    Optional extras

    Covered self parking costs USD 5 per day with in/out privileges

    Rollaway beds are available for USD 20.0 per night

    To-go breakfast is offered for an extra charge of USD 9.95 per person (approximately)

    Pets are allowed for an extra charge of USD 50.00 per pet, per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Holiday Inn Rochester Downtown

    • Does Holiday Inn Rochester Downtown offer free cancellation for a full refund?
      Yes, Holiday Inn Rochester Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Holiday Inn Rochester Downtown?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Holiday Inn Rochester Downtown?
      Yes. Self parking costs USD 5 per day.
    • Is there a pool at Holiday Inn Rochester Downtown?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Holiday Inn Rochester Downtown?
      Yes, pets are welcome. There's a charge of USD 50.00 per pet, per stay.
    • What are the check-in and check-out times at Holiday Inn Rochester Downtown?
      You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
    • Are there restaurants at or near Holiday Inn Rochester Downtown?
      Yes, there are 2 onsite restaurants, featuring alfresco dining. The dining venue will be unavailable from December 15 2020 to April 4 2021 (dates subject to change). Nearby restaurants include Pane Vino On The River (7-min walk), Tapas 177 (8-min walk), and Dinosaur Bar-B-Que (9-min walk).
    • Is airport shuttle service offered by Holiday Inn Rochester Downtown?
      Yes, a free airport shuttle is available from 4:00 AM to 11:00 PM.

    Recent reviews

    Very good 8.2 From 176 reviews

    Exceptional 10.0
    Lovely staff! Decent food at the restaurant.
    Laura, us3 night business trip
    Exceptional 10.0
    Convenient for what I needed the room for. Fast and easy check in
    us1 night trip with friends
    Exceptional 10.0
    Location to Arena, parking. Bar area was nice- expansive- friendly staff.
    us1 night family trip
    Very good 8.0
    Disappointed that complimentary breakfast was not included.
    us1 night family trip
    Exceptional 10.0
    Everything was within walking distance of the hotel
    Brian, us2 night romance trip
    Fair 4.0
    The shuttle bus drivers had a lot of trouble getting us to and from our destinations. Did not take our numbers to call us nor used any type of gps to locate our destinations. We were displeased with the fact that parking was not free with our stay and we were not notified by the front desk agent when getting our parking pass. The rooms were so incredibly hot and there were no fans the thermostat said our room was 75 degrees with the heat set to 60. I had to crack the patio door in winter to cool it down not to mention is unsafe.
    us1 night romance trip
    Very good 8.0
    Location to downtown was excellent and staff very friendly.
    us1 night trip
    Exceptional 10.0
    I was here for 5 nights before and during a snowstorm and there were plenty of interesting things and good food within a short distance. The river view and walkway is beautiful if a bit stern in design. The hotel restaurant was good enough I ate there 2 nights in a row with no complaints. Only improvement would have been a shuttle from the train station at midnight but they had already stopped running - no big deal but would have been nice.
    us3 night business trip
    Very good 8.0
    Front desk was very nice, gym is better than most (i.e. all equipment works and is in good condition!), location is fairly convenient tho most businesses nearby are shuttered and the area looks a little depressed. But an easy walk to plenty of stuff. Room was great, all in all a very good stay
    LD, us3 night business trip
    Very good 8.0
    The property is in a convenient location, and the staff are nice. While the room was generally clean (towels, bedding, etc), there were some grease marks on the table from a previous occupant. The property itself just needs some updates, as the carpet was kind of stained, and the wallpaper is unattractive. There was coffee every morning, and the gym was in good working condition. Overall, I'd stay there again.
    Laura, us3 night business trip

    Holiday Inn Rochester Downtown