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NYLO New York City, New York

4 stars
2178 Broadway at W 77th StNew YorkNY10024United States of America
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.3 / 5
Location
Great location
Bar and Beverages
Bar is awesome
Service
Fantastic service
Wellness Area
Poor wellness & sports facilities
1987See all 1,987 Hotels.com reviews
From 3,283 reviewsTripAdvisor Traveller Rating

NYLO New York City, New York

from NZ$224
  • Standard Room, 1 Queen Bed
  • Panoramic Deluxe
  • Superior Room, 1 King or 1 Queen Bed
  • Deluxe Queen Queen Suite
  • Suite, 2 Queen Beds
  • Standard Room, 1 Queen Bed
  • Lifestyle Loft
  • Deluxe Double Room, 2 Double Beds
  • Deluxe King
  • Penthouse Loft- 1 King
  • Standard- 1 Queen.
  • Standard Room, 1 King Bed, View
  • Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 285 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Also known as

  • NYLO Hotel
  • NYLO Hotel New York City
  • NYLO New York City
  • Ave Hotel New York
  • Hotel On The Ave
  • On The Ave Hotel
  • On The Ave Manhattan
  • NYLO New York City Hotel
  • NYLO

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per night

  • Resort fee: USD 28.69 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 55 per day

Full breakfast is offered for an extra charge of USD 16.95 per person (approximately)

Pets are allowed for an extra charge of USD 40 per pet, per day

WiFi is available in guestrooms for USD 14.10 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 14.10 per night (rates may vary)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
Things to do
  • Fitness facilities
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Serafina - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

RedFarm - This restaurant specializes in Chinese cuisine and serves dinner only.

LOCL Bar - This bar serves breakfast, lunch, dinner, and light fare.

NYLO New York City, New York’s small print

Also known as

  • NYLO Hotel
  • NYLO Hotel New York City
  • NYLO New York City
  • Ave Hotel New York
  • Hotel On The Ave
  • On The Ave Hotel
  • On The Ave Manhattan
  • NYLO New York City Hotel
  • NYLO

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per night

  • Resort fee: USD 28.69 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 55 per day

Full breakfast is offered for an extra charge of USD 16.95 per person (approximately)

Pets are allowed for an extra charge of USD 40 per pet, per day

WiFi is available in guestrooms for USD 14.10 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 14.10 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 1987 reviews

NYLO New York City, New York
Outstanding5.0 / 5
Great Experience
The Nylo is very stylish in both the public areas (very funky bar where locals and residents hang out) and in the rooms where I would have preferred a little more practicality but it does look good. Location is ideal for exploring New York and is relatively quiet. We'll definitely stay here again - soon I hope!
7 night trip
NYLO New York City, New York
Excellent4.0 / 5
Great location and fun atmosphere
I liked the lobby of the hotel as it had a fun atmosphere and provided a lot of variety of places to relax and things to do. The location of the hotel is great as it is close to lots of restaurant/eating options, Central Park and the subway. The hotel room itself was unnecessarily cluttered with a strange curtain behind the bed and weird light fixtures hanging down by the bed that didn't add anything to the room. If you are looking for streamlined this is not the hotel for you. The reception folk were helpful but the doormen not - they were too busy chatting when I arrived to even greet me.
4 night trip
NYLO New York City, New York
Excellent4.0 / 5
Great find in NYC
Had a wonderful stay. Staff was nice and friendly. The only thing is that I wish my room was brighter. My cousin's room was fabulous - sunny, terrace, and big. Same price.
5 night family trip
NYLO New York City, New York
Outstanding5.0 / 5
Bed was super comfortable. Very clean room. Check in took a bit longer than expected but overall would come back again.
1 night romance trip
NYLO New York City, New York
Poor1.0 / 5
Worse experience and customer service
I was on my honeymoon and we stayed at nylo for three nights. Nylo has a valet service. I dropped off my brand new car to them on Monday evening, and didnt request my car back until Thursday morning. Upon arrival, i inspected the car for damages. Of course there was some. I immediately spoke to a manager, which i think was a trainiee, and all they could say was i am sorry. What ever happened to fixing my problem caused by nylo. My air conditioning in my room was down for 30mins to an hour on one of the days. Worst experience ever and would not recommend this hotel to anyone.
3 night romance trip

See all reviews

NYLO New York City, New York

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