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Copthorne Hotel Cardiff-Caerdydd

4-star hotel in Cardiff with restaurant and bar/lounge

  • Free WiFi

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  • Lobby
  • Lobby
  • Superior Twin Room - Bathroom
  • Exterior detail
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Copthorne Way Culverhouse Cross, Cardiff, CF5 6DH, Wales, United Kingdom
8.0.Very good.
  • It was a lovely stay. Room was very beautiful with a lovely view. Everything was very…

    Sep 25, 2021

  • Was a little put off by recent reviews but no such experience for our stay. The room was…

    Sep 24, 2021

See all 543 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking

The following facilities or services will be unavailable from August 19 2020 to January 01 2022 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool
    • Free WiFi
    • Bathtub
    • Non-smoking

    Property highlights

    Main amenities

    • 135 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Rooftop terrace
    • Breakfast available
    • Business center

    For families

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries
    • Garden

    What’s around

    • Museum of Welsh Life (Welsh Folk Museum) - 36 min walk
    • St Fagans - 37 min walk
    • Trelai Park - 44 min walk
    • Victoria Park - 2.9 mi / 4.7 km
    • Cottrell Park Golf Resort - 3.2 mi / 5.1 km
    • Llandaff Cathedral - 3.5 mi / 5.6 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Standard Double Room
    • Club Double Room
    • Standard Twin Room
    • Club Twin Room
    • Superior Double Room
    • Superior Twin Room

    What’s around


    • Museum of Welsh Life (Welsh Folk Museum) - 36 min walk
    • St Fagans - 37 min walk
    • Trelai Park - 44 min walk
    • Victoria Park - 2.9 mi / 4.7 km
    • Cottrell Park Golf Resort - 3.2 mi / 5.1 km
    • Llandaff Cathedral - 3.5 mi / 5.6 km
    • Cardiff City Stadium - 3.5 mi / 5.7 km
    • Cardiff Metropolitan University - 3.7 mi / 5.9 km
    • Brynhill Golf Club - 4.4 mi / 7.1 km
    • Principality Stadium - 4.9 mi / 7.8 km
    • Swalec Stadium - 4.9 mi / 7.9 km

    Getting around

    • Cardiff International Airport (CWL) - 13 min drive
    • Bristol International Airport (BRS) - 62 min drive
    • Ninian Park Station - 5 min drive
    • Grangetown Station - 6 min drive
    • Cogan Station - 7 min drive
    See on map
    Copthorne Way Culverhouse Cross, Cardiff, CF5 6DH, Wales, United Kingdom

    At a glance

    Hotel size

    • This hotel has 135 rooms


    • Check-in time 2:00 PM-4:00 AM
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18


    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


    • Pets allowed (dogs only)*
    • Restrictions apply*


    • Free WiFi in public areas
    • Free WiFi in rooms


    • Wheelchair-accessible parking and van parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • 24-hour room service

    Things to do

    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby

    Working away

    • Business center
    • Conference space


    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop


    • Elevator
    • Safe-deposit box at front desk
    • Rooftop terrace
    • Garden
    • Terrace


    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible van parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge

    Languages Spoken

    • Chinese
    • English
    • Spanish

    In the room

    Home comforts

    • Coffee/tea maker
    • Iron/ironing board

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 22-inch TV
    • Digital TV channels

    Stay connected

    • Free WiFi
    • Phone


    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features


    Raglans Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

    The Bar and Lounge - This bar specializes in international cuisine and serves light fare only. Open daily.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of GBP 8.99 per person (approximately)

    Children & extra bedsPay at property

    • Rollaway beds are available for GBP 25.0 per day

    PetsPay at property

    • Pets are allowed for an extra charge of GBP 10 per pet, per night
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.


    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Noise-free guestrooms cannot be guaranteed.

    Only registered guests are allowed in the guestrooms.

    This property uses eco-friendly cleaning products.

    Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted.

    Also known as

    • Copthorne Cardiff-Caerdydd
    • Copthorne Hotel Cardiff-Caerdydd
    • Copthorne Hotel Cardiff Caerdydd Wales
    • Copthorne Cardiff Caerdydd
    • Copthorne Hotel Cardiff-Caerdydd Hotel
    • Copthorne Hotel Cardiff-Caerdydd Cardiff
    • Copthorne Hotel Cardiff-Caerdydd Hotel Cardiff

    *See fees & policies for additional details or extra charges


    • Yes, Copthorne Hotel Cardiff-Caerdydd does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes, dogs are welcome. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees.
    • You can check in from 2:00 PM - 4:00 AM. Check-out time is noon. Express check-out and contactless check-out are available.
    • Yes, Raglans Restaurant offers international cuisine. Nearby restaurants include The Beech Tree Restaurant (11-min walk), The Wenvoe Arms (2.1 mi), and Bunker Coffee Station (2.9 mi).
    • Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. Copthorne Hotel Cardiff-Caerdydd also has a garden.
    8.0.Very good.
    • 6.0.Good

      Ok for overnight stay

      Bed are comfortable room clean but tired looking. Service was attentive, staff pleasant but the meal was late coming , had to wait at least 20 minutes before the drinks came then a half before the food came which part had to be returned because vegetables were cold! Not impressed!

      1 night trip with friends, Sep 21, 2021

      Verified guest review

    • 10.0.Exceptional


      We stayed here on our wedding night before driving onto our honeymoon. Lovely staff and lovely hotel/room. I love the lake that the hotel is situated next to. I will definitely be coming back.

      Jassim, 1 night trip, Sep 19, 2021

      Verified guest review

    • 4.0.Fair

      Rubbish stay

      Absolutely no customer service skills from the bar and restaurant,stood waiting for 15 mins whilst the inept barman just ignored me and served people that just pushed in ,had dinner booked for 19.30 but again was ignored whilst the restaurant guy just chatted with the waitress.Walked out and went to Burger King round the corner and was served by a 17 year old student who probably has forgotten more about customer service than the staff at the hotel . Run down hotel 3 star at the best .

      Sean, 1 night business trip, Sep 16, 2021

      Verified guest review

    • 2.0.Poor

      Copthorne never again

      staff very good - hotel very noisy - hotel was in need of renovation and up-grading - poor condition - didn't realise it was dog friendly and people therefore had a choice of rooms. wont stay there again.

      Allan, 2 night trip, Sep 8, 2021

      Verified guest review

    • 6.0.Good

      Nice hotel but didnt feel safe due to no one wearing a mask

      Rachel, 2 night trip, Sep 4, 2021

      Verified guest review

    • 2.0.Poor

      Disappointing check in

      Check in was from 2pm - our room wasn’t ready until 3:20pm. We had plans to be picked up at 3:30pm which we had to rearrange because of the late check in - not happy! We were given a complimentary drink because of the wait which was served by a very miserable member of staff. Will definitely not be returning

      Liane, 1 night trip, Aug 28, 2021

      Verified guest review

    • 10.0.Exceptional

      It was brill!

      The stay was brilliant, staff were so helpful and hotel was clean and current covid rules abs restrictions were fully followed.

      Charanjit, 2 night family trip, Aug 27, 2021

      Verified guest review

    • 6.0.Good

      In need of an update

      OK if you need somewhere for an overnight stay. Pool and other leisure facilities still closed. Rooms especially the bathroom are in need of refurbishment. Plenty cooked food available in the breakfast buffet but I have had better quality from a supermarket cafe.

      1 night trip, Aug 17, 2021

      Verified guest review

    • 6.0.Good


      Average stay - the room rate was good because of no leisure facilities! I was asked if I would like to purchase breakfast which I did - big mistake - It was disgusting!!! I have asked for refund but takes days to show in my account! Staff weren’t friendly really - she didn’t apologise for the breakfast. Wasn’t asked if we had a nice stay! It served a purpose but prob won’t return but the location is great!

      Patricia, 2 night family trip, Aug 15, 2021

      Verified guest review

    • 6.0.Good

      Average and Aged

      Not bad but very dated. Excellent breakfast but the Decor really needs updating. Probably wouldn’t stay here again if other options were available.

      Rhys, 1 night trip with friends, Aug 12, 2021

      Verified guest review

    See all 543 reviews