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1 room, 2 adults

Copthorne Hotel and Resort Queenstown Lakefront, Queenstown, New Zealand

4-starOfficial New Zealand Rating provided by Qualmark®
27 Frankton Road, Queenstown, 9300, New Zealand

Mountain hotel with restaurant, near Lake Wakatipu
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Very Good8.2
Location
Great location
Service
Fantastic service
Room
Great room
Amenities
Amenities are not the best
432See all 432 Hotels.com reviews
From 958 reviews

TripAdvisor Traveller Rating

Copthorne Hotel and Resort Queenstown Lakefront, Queenstown, New Zealand

from NZ$288
  • Junior Suite
  • Superior Twin Room, Lake View
  • Superior Twin Room
  • Superior Double
  • Superior Lakeview Double

What’s around Copthorne Hotel and Resort Queenstown Lakefront, Queenstown, New Zealand

Landmarks

  • Lake Wakatipu - 5 min walk
  • Queenstown Gardens - 7 min walk
  • Skyline Gondola - 44 min walk
  • Church of St Peters - 5 min walk
  • Queenstown Ice Arena - 5 min walk
  • St Josephs Parish - 6 min walk
  • Williams Cottage - 6 min walk
  • Queenstown Mall - 6 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 10 min drive
  • Self parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 240 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas (30 minutes per day; 4-device limit)

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
Working away
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (meters) - 176
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Impressions Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Spa tub

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Copthorne Hotel and Resort Queenstown Lakefront, Queenstown, New Zealand’s small print

Also known as

  • Copthorne Hotel & Resort Lakefront
  • Lakefront Hotel Queenstown
  • Copthorne Hotel Resort Queenstown Lakefront
  • Copthorne Hotel Resort Lakefront
  • Copthorne Hotel Queenstown Lakefront
  • Copthorne Hotel & Resort Queenstown Lakefront
  • Copthorne Hotel Lakefront Queenstown
  • Copthorne Hotel Lakefront Resort Queenstown
  • Copthorne Lakefront
  • Copthorne Queenstown Lakefront
  • Copthorne Queenstown Lakefront Hotel
  • Copthorne Resort Queenstown
  • Hotel Copthorne Lakefront Queenstown

Policies

Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs NZD 10.00 per day

Breakfast costs between NZD 18 and NZD 27 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for NZD 5 per 24-hour period (4-device limit, rates may vary)

Wired Internet access is available in guestrooms for NZD 5 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 432 reviews

Copthorne Hotel and Resort Queenstown Lakefront, Queenstown, New Zealand
Exceptional10.0
GOOD LOCATION, EXCELLENT ROOM
Mark, nz2 night family trip
Copthorne Hotel and Resort Queenstown Lakefront, Queenstown, New Zealand
Good6.0
Tack-o-rama
the hotel is tired and the whole lay out is distracting and cheap. I had the misfortune of having to eat dinner in the hotel. The decor is just so so tired and the food!OMG it was so so bad and so so expensive for what you got which was only JUST ok to eat. A real negative
francis, nz1 night business trip
Copthorne Hotel and Resort Queenstown Lakefront, Queenstown, New Zealand
Exceptional10.0
Everything was excellent especially the reception service, the room service and the view.
Paul, nz2 night family trip
Copthorne Hotel and Resort Queenstown Lakefront, Queenstown, New Zealand
Exceptional10.0
Great great away hotel.
Had an excellent short stay. Staff were very helpful and clear communication. Location close distance to the lake, gardens and town center. Clean room and grounds. Great views. Options for good food restaurant/room service, separate court yard, big enough waiting lounge for groups or waiting for transport, all in one location. When trying to fit as much as possible into my stay they made it easy to find out general info and handy options like leaving luggage in a safe storage after checkout for a later flight. Would definitely stay again.
A Traveller, nz2 night trip
Copthorne Hotel and Resort Queenstown Lakefront, Queenstown, New Zealand
Good6.0
Not worth the money
No free parking, paid is available that too if available, it should be clearly mentioned at every booking site clearly as parking is very essential at places like queenstown. the room service cleaned the room without even asking and took away our personal knife, which we never got back even after requesting many times.
Vikas, nz2 night family trip

See all reviews

Copthorne Hotel and Resort Queenstown Lakefront, Queenstown, New Zealand

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