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All properties in Queenstown, Otago, New Zealand
1 room, 2 adults

Copthorne Hotel and Resort Queenstown Lakefront

4-starOfficial New Zealand Rating provided by Qualmark®
27 Frankton Road, Queenstown, 9300, New Zealand

Mountain hotel with restaurant, near Lake Wakatipu
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Bed was extremely comfortable 👍 staff were great, breakfast was only average. No A/C in…Nov 25, 2020
  • Nice place to stay. Comfortable. A bit dated. Nice breakfast Oct 28, 2020

Copthorne Hotel and Resort Queenstown Lakefront

from NZ$135
  • Junior Suite
  • Superior Lakeview 2 Double
  • Superior 2 Double
  • Superior Double
  • Superior Lakeview King

What’s around Copthorne Hotel and Resort Queenstown Lakefront

Landmarks

  • Lake Wakatipu - 4 min walk
  • Skyline Gondola - 15 min walk
  • St Josephs Parish - 5 min walk
  • Queenstown Ice Arena - 6 min walk
  • Church of St Peters - 6 min walk
  • Queenstown Arts Centre - 6 min walk
  • Williams Cottage - 6 min walk
  • Queenstown Mall - 6 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

At a glance

Key facts

Hotel size

  • This hotel has 240 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transport

Parking

  • Onsite self parking (NZD 10.00 per day)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (meters) - 176
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Impressions Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Spa tub

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Copthorne Hotel and Resort Queenstown Lakefront’s small print

Also known as

  • Copthorne Hotel & Resort Lakefront
  • Lakefront Hotel Queenstown
  • Copthorne Hotel Resort Queenstown Lakefront
  • Copthorne Hotel Resort Lakefront
  • Copthorne Hotel Queenstown Lakefront
  • Copthorne Queenstown Lakefront
  • Copthorne Hotel and Resort Queenstown Lakefront Hotel
  • Copthorne Hotel and Resort Queenstown Lakefront Queenstown
  • Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown
  • Copthorne Hotel & Resort Queenstown Lakefront
  • Copthorne Hotel Lakefront Queenstown
  • Copthorne Hotel Lakefront Resort Queenstown
  • Copthorne Lakefront
  • Copthorne Queenstown Lakefront
  • Copthorne Queenstown Lakefront Hotel
  • Copthorne Resort Queenstown
  • Hotel Copthorne Lakefront Queenstown

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Self parking costs NZD 10.00 per day

Rollaway beds are available for NZD 45.0 per day

Breakfast costs between NZD 18 and NZD 27 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Copthorne Hotel and Resort Queenstown Lakefront

  • Does Copthorne Hotel and Resort Queenstown Lakefront offer free cancellation for a full refund?
    Yes, Copthorne Hotel and Resort Queenstown Lakefront does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Copthorne Hotel and Resort Queenstown Lakefront?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Copthorne Hotel and Resort Queenstown Lakefront?
    Yes. Self parking costs NZD 10.00 per day.
  • Are pets allowed at Copthorne Hotel and Resort Queenstown Lakefront?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Copthorne Hotel and Resort Queenstown Lakefront?
    You can check in starting at 2 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Copthorne Hotel and Resort Queenstown Lakefront?
    Yes, Impressions Restaurant offers local cuisine. Nearby restaurants include Halo (5-min walk), Speights Ale House (6-min walk), and Botswana Butchery (6-min walk).
  • Is there an onsite casino at Copthorne Hotel and Resort Queenstown Lakefront?
    No, this hotel doesn't have a casino, but Skycity Queenstown Casino (8-min walk) and SKYCITY Wharf Casino (11-min walk) are both nearby.
  • What is there to do at Copthorne Hotel and Resort Queenstown Lakefront and nearby?
    Have fun with activities like hiking, kayaking, and mountain biking, and practice your swing at the nearby golf course. Relax in the spa tub or enjoy the use of other amenities, which include a picnic area and a garden.

Recent reviews

Very good 8.2 From 448 reviews

Exceptional 10.0
Very clean and great service
Lyn, nz3 night trip
Very good 8.0
Reasonable price not too far from town booked at late notice.
Scott, nz2 night trip
Very good 8.0
Queenstown stay
A nice one night stay in Queenstown in a good location walkable to the centre of town. Hard to find the entrance with the building work going’s on. Staff were helpful and professional and the beds were amazingly comfortable after an exhausting day out and about. Queenstown is expensive and accomodation that is clean and tidy if difficult to find at a good price. This hotel worked for me and my friends as we needed some luxury at the end of our stay in the city.
Mark, nz1 night trip with friends
Very good 8.0
Great location, easy walk into town, Although car parking is an extra, we managed great parking on the street just by our room. Quiet at night
W, nz3 night family trip
Exceptional 10.0
Amazing staff
I always book to stay at capthorne hotel n we always reach early due to flights from Auckland, n the amazing staff are so helpful always let us check in early n that’s the main reason I keep booking at capthorne hotel.
Sarita, nz1 night family trip
Good 6.0
Fantastic View - Service Good but could be better
Had a good stay overall. Fantastic View, what a view of the lake! That was incredible and stunning to wake up to every morning. The hotel is in a fantastic location in Queenstown, close to everything and you could even walk into town if you were that way inclined, would only be a few minutes. I was a little disappointed by the housekeeping services, we had our room serviced every day (4 night stay) but something just wasn't right with the cleaning every time, eg: dirt left in the toilet, bed not made up nicely, sheets not completely tucked in / creased, soaps / shampoos not all replaced. My partner didn't like the king bed made up from the two half beds (I didn't mind it wasn't an issue for me personally). On waking up on the final morning, I noticed my credit card had been charged a large amount by the hotel! (Our room had already been pre-paid, and this was not even the same amount as ours should have been) - shortly after 9am the room phone rang and the manager explained someone else's stay was charged to my card in error?!?!! Refund sorted easily though and they were extremely apologetic. Overall a good, but not great stay. Good hotel, great for the price, fantastic location and view, a little aged and old, and smells and looks old, and older facilities, as expected. And reasonably priced parking (It's hard to find parking in Queenstown). I would definitely come back and stay here next time in Queenstown.
nz4 night romance trip
Exceptional 10.0
Great location.. Short walk to town! Junior suite well worth it....the check in/front desk staff were wonderful.... Will be back
David, nz2 night romance trip
Very good 8.0
Good for an overnight stay
Overall happy with our stay as we wanted somewhere to sleep and shower. A little disappointed we weren’t able to get a car park at the hotel in spite of checking in right at the initial check in time... hotel told us they were full and our room didn’t come with a car park - it’s very tricky finding a park on the street in Queenstown especially for a large 4wheel drive. One of the reasons we chose this hotel was for the parking provided, so this would probably affect our decision to stay again. The room was basic but very clean and faced another room, so no view etc, but overall for Queenstown prices this was good value for money.
Kelly, nz1 night romance trip
Good 6.0
Not soo great.
Large hotel so got a bit lost. No air conditioning so was very hot. Had a spa eventually, first spa couldn’t be opened with card key so had to go back to reception. Check out was far too long and the guy on reception didn’t seem to know what he was doing. No view from the room. Walking distance to centre of town.
Scott, nz1 night business trip
Exceptional 10.0
GOOD LOCATION, EXCELLENT ROOM
Mark, nz2 night family trip

Copthorne Hotel and Resort Queenstown Lakefront