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Room options

Standard Room, 2 Single Beds

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Standard Double Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Club Double Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 Double Bed

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Room, 2 Single Beds

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Double Room, Accessible

  • City view
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Single Beds

  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

At a glance

Hotel size

  • 833 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered on-site self-parking (GBP 29 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's games
  • Toys
  • Children's books

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Bike parking
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Reviews

7.0

Good

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very good

Megan, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

matthew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sheetal, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ronda, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Flood in room
We checked in after 3pm but no room ready We complained and got room M31 A disabled room. With soaking wet carpet from disabled shower. We had to go out for an appt and got back to hotel at 1 am Complained in morning. Apologies from reception but advised we had to complain via hotels.com. Tried chat but Jay useless . We want a full refund. Pics sent to your help email. Plse contact me urgently
Angela, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lock up your belongings.
6-night family trip
Verified Hotels.com guest review

8/10 Very good

Ceri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Gordon, 5-night trip
Verified Hotels.com guest review