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All properties in Banff, Alberta, Canada
1 room, 2 adults

The Rimrock Resort Hotel, Banff, Canada

4-star4 stars
300 Moutain Avenue, Banff, AB, T1L 1J2, Canada

Mountain resort with 2 restaurants, near Upper Hot Springs
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The hotel has a fabulous location which provides beautiful mountain views from the…Sep 14, 2020
  • The hotel itself was pleasant. The spa management is completely disorganized. One of our…Sep 6, 2020

The Rimrock Resort Hotel, Banff, Canada

from NZ$248
  • Standard Room - Obstructed View - 2 Queen Beds
  • Premium Room - Mountain View - 2 Queen Beds
  • Grandview Room - Panoramic Mountain & Valley View - 1 King Bed
  • Junior Suite - Obstructed View - 1 King Bed
  • Premium Room - Mountain View - 1 King Bed
  • Standard Room - Obstructed View - 1 King Bed
  • Grandview 1 Bedroom Suite With Panoramic Valley Views, 2 Queen Beds And Sofa Bed
  • Grandview 1 Bedroom Suite With Panoramic Valley Views With 1 King Bed And Sofa Bed
  • Grandview 1 Bedroom Suite With Panoramic Valley Views, 2 Queen Beds, Sofa Bed And Balcony
  • Grandview 1 Bedroom Suite With Panoramic Valley Views, 1 King Bed, Sofa Bed And Balcony
  • Signature Grandview 701 or 702 With Panoramic Valley View, 1 King Bed And Balcony
  • Signature Grandview 800 With Panoramic Valley View And 1 King Bed
  • Signature Grandview 700 With Panoramic Valley View, 1 King Bed And Balcony
  • Suite Infinity

What’s around The Rimrock Resort Hotel, Banff, Canada

Landmarks

  • In a national park
  • Upper Hot Springs - 3 min walk
  • Banff Gondola - 4 min walk
  • Bow Falls - 34 min walk
  • Banff Cascades of Time Gardens - 39 min walk
  • Banff Centre for Arts and Creativity - 2.9 mi / 4.7 km
  • Banff Lake Louise Tourism Bureau - 2.7 mi / 4.4 km
  • Banff National Park Information Centre - 2.7 mi / 4.4 km

Getting around

  • Calgary Intl. Airport (YYC) - 98 min drive
  • Banff Station - 12 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 343 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking * on site

  • Electric vehicle charging point

Offsite

  • Free area shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Hiking/biking trails on site
  • Ice skating on site
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
Working away
  • Number of meeting rooms - 13
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1993
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Rimrock Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Hiking/biking trails on site
  • Ice skating on site
  • Racquetball/squash on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Rimrock Resort Hotel, Banff, Canada’s small print

Also known as

  • Rimrock
  • Rimrock Banff
  • Rimrock Resort Hotel
  • Rimrock Resort Hotel Banff
  • The Rimrock Resort Hotel Banff
  • The Rimrock Resort Hotel Resort
  • The Rimrock Resort Hotel Resort Banff

Policies

  • Pool access available from 7:00 AM to 10:00 PM.
  • Guests under 16 years old are not allowed in the spa.

    Parking height restrictions apply.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Self parking costs CAD 22.00 per night with in/out privileges

    Valet parking costs CAD 36.00 per night with in/out privileges

    Rollaway beds are available for CAD 25.00 per night

    Breakfast costs between CAD 6 and CAD 35 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Rimrock Resort Hotel, Banff, Canada

    • Does The Rimrock Resort Hotel offer free cancellation for a full refund?
      Yes, The Rimrock Resort Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at The Rimrock Resort Hotel?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at The Rimrock Resort Hotel?
      Yes. Self parking costs CAD 22.00 per night. Valet parking costs CAD 36.00 per night.
    • Is there a pool at The Rimrock Resort Hotel?
      Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
    • Are pets allowed at The Rimrock Resort Hotel?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at The Rimrock Resort Hotel?
      You can check in from 4 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near The Rimrock Resort Hotel?
      Yes, there are 2 onsite restaurants.

    Recent reviews

    Superb 9.0 From 1,698 reviews

    Exceptional 10.0
    Best bath robes ever!
    Beautiful location - room was excellent and staff excellent. Bus service to downtown Banff is awesome. The food in the Rim Rock was top notch too. And a very important detail - best bath robes of any hotel ever! And that is no exaggeration. Highly recommend asking for one.
    niki, ca2 night trip
    Exceptional 10.0
    Rimrock - Amazing Service and Views!
    Great service and stay experience even with COVID-19 restrictions. Close proximity to Sulphur mountain and gondola. Enjoyed the peace and quiet outside the main village, with convenient and frequent bus service into town when needed. Amazing views!
    Terrence, ca3 night family trip
    Exceptional 10.0
    Amazing Veiw
    Beautiful Hotel and wonderful view
    Kelly, ca1 night business trip
    Very good 8.0
    Great room and location. Only problem was the pool and trying to book a pool time. Had to call and call. Finally got someone and they said they were booked for the day and it was same day booking so it never happened.
    Teresa, ca1 night family trip
    Exceptional 10.0
    We thoroughly enjoyed our stay and the staff we encountered were absolutely the best of the best. While I recognize the reason behind it, we did find it difficult to manage having to make our own bed, keep track of what essentials needed replacing, and not having our garbage regularly picked up. We could've called the front desk but we felt uncomfortable getting people to run items to us and then forgetting something and having to re-call the front desk. Overall though we loved our stay and will be back!
    Andrew, ca3 night trip
    Very good 8.0
    Good hotel
    We had a wonderful stay! The hotel was beautiful and very clean! The staff was very friendly and professional and helpful. The only complaint I have is that we weren’t told that we had to pay parking and ended up getting charged 22$ a day, that we found out at the end of our stay..
    Gregory, ca2 night trip
    Exceptional 10.0
    Treat yourself!
    Our stay was extremely comfortable and enjoyable. Staff were very friendly and helpful. Covid-19 measures were observed. Would do it again!
    ca1 night trip
    Exceptional 10.0
    We had a very clean comfortable room. As it was our 50th anniversary there was a bottle of champagne and strawberries in our room when we arrived. Compliments of the hotel manager. What a great start to our celebration! Restaurants and staff were very good. We had a great stay.
    Wanda, ca2 night trip
    Exceptional 10.0
    Fantastic Hotel
    The hotel was excellent, and the staff was very attentive to our needs at every opportunity. Everything about your stay was great.
    Roger, ca1 night trip
    Exceptional 10.0
    Long weekend
    It is always great to stay at the Rimrock! The service is amazing and the hotel is confortable!
    Audrey, ca1 night trip

    The Rimrock Resort Hotel, Banff, Canada

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