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1 room, 2 adults

Mexico City Marriott Reforma Hotel, Mexico City, Mexico

4.5-star4.5 stars
Paseo De La Reforma 276 Col Juarez, Mexico City, CDMX, 06600, Mexico

Luxury hotel with 2 restaurants, near Paseo de la Reforma
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • I will come here and stay again. Very clean and friendly staff.Mar 22, 2020
  • Great Hotel!! Excellent location!!Feb 17, 2020

Mexico City Marriott Reforma Hotel, Mexico City, Mexico

from NZ$194
  • Deluxe Room, 1 King Bed, Non Smoking, View
  • Executive Room, 1 King Bed, Non Smoking, View
  • Room, 2 Double Beds, Non Smoking, View
  • Executive Room, 2 Double Beds, Non Smoking

What’s around Mexico City Marriott Reforma Hotel, Mexico City, Mexico

Landmarks

  • In Reforma
  • Paseo de la Reforma - 1 min walk
  • U.S. Embassy - 6 min walk
  • The Angel of Independence Monument - 7 min walk
  • Monument to the Revolution - 17 min walk
  • Chapultepec Park - 20 min walk
  • Museo Nacional de Antropologia - 35 min walk
  • Alameda Central - 35 min walk

Getting around

  • Mexico City Intl. Airport (MEX) - 20 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 53 min drive
  • Mexico City Buenavista Station - 3 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Insurgentes Station - 14 min walk
  • Sevilla Station - 14 min walk
  • Cuauhtemoc Station - 17 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 322 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Parking

  • Valet parking *

Offsite

  • Shopping center shuttle *

  • Theme park shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Segway rental/tour nearby
  • Pool sun loungers
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6200
  • Conference space size (meters) - 576
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2008
  • Elevator
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Oriental Fitness Center has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Condimento Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

La Mansion - This steakhouse specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Great Room - Lobby Bar - This lobby lounge specializes in international cuisine and serves light fare only.

Mexico City Marriott Reforma Hotel, Mexico City, Mexico’s small print

Also known as

  • Hotel Marriott Reforma Mexico City
  • Reforma Marriott
  • Mexico City Marriott Reforma Hotel
  • Mexico City Marriott Reforma
  • Mexico City Marriott Reforma Hotel Hotel
  • Mexico City Marriott Reforma Hotel Mexico City
  • Mexico City Marriott Reforma Hotel Hotel Mexico City
  • Hotel Reforma Mexico City
  • Marriott Mexico City
  • Marriott Reforma
  • Marriott Reforma Hotel
  • Mexico City Marriott Hotel
  • Mexico City Marriott Reforma
  • Mexico City Marriott Reforma Hotel
  • Mexico City Reforma

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs MXN 10 per night

Breakfast costs between MXN 15 and MXN 20 for adults, and MXN 9 and MXN 12 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 85 per vehicle (one-way)

Airport shuttle service for children up to age 12 costs MXN 0

WiFi is available in guestrooms for MXN 14 per day (rates may vary)

WiFi is available in public areas for MXN 11 per day (rates may vary)

Train station pick-up service is offered for an extra charge

Shopping center shuttle and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mexico City Marriott Reforma Hotel, Mexico City, Mexico

  • Does Mexico City Marriott Reforma Hotel offer free cancellation for a full refund?
    Yes, Mexico City Marriott Reforma Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Mexico City Marriott Reforma Hotel?
    Yes. Valet parking costs MXN 10 per night.
  • Is there a pool at Mexico City Marriott Reforma Hotel?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Mexico City Marriott Reforma Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Mexico City Marriott Reforma Hotel?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Mexico City Marriott Reforma Hotel?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by Mexico City Marriott Reforma Hotel?
    Yes, an airport shuttle is available. The charge is MXN 85 per vehicle one-way.

Recent reviews

Fabulous 8.8 From 271 reviews

Poor 2.0
Not welcome here
Terrible service. I was reminded since I booked through hotels.com we could not use our bonvoy membership for access after they made us sign up for wifi. 1) check in was misleading 2) no bell boy? He’s the concierge so 3) they don’t have time or are not helpful with reservations, 4) harassed by security after we told him room number that we are staying there 5) no place in your hotel to get a drink If bar full and 6) you don’t have access to hotel rooftop listed as an amenity esp if you book through hotels.com or expedia 7) staff is rude, 8) wifi sucks but at least housekeeping staff Is friendly and does a stellar job and got late check out.
ANGELA, us4 night trip with friends
Good 6.0
The steakhouse inside the hotel gave us the worst food on Christmas Eve. It is very pricy and we expected good food. Unfortunately the fish was totally not etable. They changed the fish to steak and the steak came out from kitchen in less than 6 minutes... Even worse, the steak was horrible, not eatable. Maybe they just took the frozen meat and preheated a while...still full of water...and they put on the grill. When the steak came on the table, the plate is full of water. We should call it "water steak", not etable! We paid a lot but tasted the worst food ever. This happened in a nice hotel Marriott, unbelievable!
us3 night family trip
Good 6.0
Rooms are old and need renovation.
Navid, ca4 night trip
Very good 8.0
Great location, executive lounge access made a huge difference in my busy stay with the breakfast and evening buffet. I wish they would add hooks to the back of the bathroom door to hang towels on!!! There's one one tiny hook near the toilet.
Stephanie, us9 night business trip
Exceptional 10.0
Great stay like always. Professional and friendly staff.
us4 night business trip
Exceptional 10.0
Mexico trip
It was amazing
Victor, us6 night business trip
Poor 2.0
Awful staff
The WORST experience I've had at a MARRIOT. The service was awful. We had a room with access to the M club lounge, we went upstairs to get some drinks and the staff followed me around telling me that only people with access could be there, they said that without even asking me if I had it. They tried to charge me for tea that wasn't in my room and they constantly kept on following me around to remind me I could only be in the lounge with access. Staff was awfully disrepectful.
Griselda, us1 night family trip
Very good 8.0
Great staff
The service staff is wonderful - very attentive, diligent, helpful. The temperature control in the rooms is set too high so the room does not cool down enough at night, even when setting the thermostat lower.
us1 night business trip
Very good 8.0
Great!
Breakfast was great, location was really good!
Mary Beth, mx4 night romance trip
Exceptional 10.0
Love the Marriott reforma
Steve, us3 night business trip

Mexico City Marriott Reforma Hotel, Mexico City, Mexico

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