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Mexico City Marriott Reforma Hotel

Luxury hotel with 2 restaurants, near Paseo de la Reforma

From
NZ$156

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Executive Room, 1 King Bed, Non Smoking, No View - Bathroom
  • Bathroom
  • Indoor Pool
Indoor Pool. Image 1 of 61.
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8.8.Fabulous.
  • Good in general. Wifi does not work well and parking price increased when checking out…

    Jun 3, 2021

  • Muy buena experiencia, hotel con muy buena ubicación, seguridad, limpieza, servicio.. muy…

    May 30, 2021

See all 259 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Commitment to Clean (Marriott), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Dining options
Convenient
Shopping
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 322 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Reforma
  • Paseo de la Reforma - 1 min walk
  • U.S. Embassy - 6 min walk
  • The Angel of Independence Monument - 7 min walk
  • Monument to the Revolution - 17 min walk
  • Chapultepec Park - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, Non Smoking, No View
  • Executive Room, 1 King Bed, Non Smoking, No View
  • Room, 2 Double Beds, Non Smoking, No View
  • Executive Room, 2 Double Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking, Corner (Corner View)

Location

  • In Reforma
  • Paseo de la Reforma - 1 min walk
  • U.S. Embassy - 6 min walk

What’s around

Landmarks

  • In Reforma
  • Paseo de la Reforma - 1 min walk
  • U.S. Embassy - 6 min walk
  • The Angel of Independence Monument - 7 min walk
  • Monument to the Revolution - 17 min walk
  • Chapultepec Park - 20 min walk
  • Museo Nacional de Antropologia - 35 min walk
  • Alameda Central - 35 min walk
  • Palacio de Bellas Artes - 40 min walk
  • Reforma 222 - 3 min walk
  • Glorieta de Insurgentes - 12 min walk

Getting around

  • Benito Juarez International Airport (MEX) - 23 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 58 min drive
  • Mexico City Buenavista Station - 3 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Insurgentes Station - 14 min walk
  • Sevilla Station - 14 min walk
  • Cuauhtemoc Station - 17 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 322 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Parking

  • Onsite valet parking (USD 10 per night)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Segway rental/tour nearby
  • Pool sun loungers
  • Spa tub
  • Steam room
  • Sauna

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6200
  • Conference space size (meters) - 576
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2008
  • Elevator
  • Rooftop terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LED TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Oriental Fitness Center has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Condimento Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

La Mansion - This steakhouse specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Great Room - Lobby Bar - This lobby lounge specializes in international cuisine and serves light fare only.

Small print

Also known as

  • Hotel Marriott Reforma Mexico City
  • Reforma Marriott
  • Mexico City Marriott Reforma Hotel
  • Mexico City Marriott Reforma
  • Mexico City Marriott Reforma Hotel Hotel
  • Mexico City Marriott Reforma Hotel Mexico City
  • Mexico City Marriott Reforma Hotel Hotel Mexico City
  • Hotel Reforma Mexico City
  • Marriott Mexico City
  • Marriott Reforma
  • Marriott Reforma Hotel
  • Mexico City Marriott Hotel
  • Mexico City Marriott Reforma
  • Mexico City Marriott Reforma Hotel
  • Mexico City Reforma

Optional extras

Valet parking costs USD 10 per night

Breakfast costs between USD 15 and USD 20 for adults, and USD 9 and USD 12 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 85 per vehicle (one-way)

Airport shuttle service for children up to age 12 costs USD 0

WiFi is available in guestrooms for USD 14 per day (rates may vary)

WiFi is available in public areas for USD 11 per day (rates may vary)

Train station pick-up service is offered for an extra charge

Shopping center shuttle and theme park shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mexico City Marriott Reforma Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 10 per night.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include P.F. Chang's (3-min walk), Sukiya (3-min walk), and Italianni's Pasta (3-min walk).
  • Yes, an airport shuttle is available. The charge is USD 85 per vehicle one-way.
  • Mexico City Marriott Reforma Hotel has a spa and an outdoor pool, as well as a steam room.
8.8.Fabulous.
  • 10.0.Exceptional

    Great Hotel

    Great location and super nice and helpful staff. I will be going back in May I liked it so much.

    Nicole, 6 night trip, Mar 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent customer service , room service food is great

    2 night business trip, Feb 25, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Fast easy check in. The room was exceptionally clean. One of the best I have been in. Will stay here again if in Mexico City.

    1 night romance trip, Feb 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The location and staff was wonderful. This hotel is close to all the turistic places.

    Gaby, 4 night romance trip, Nov 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I will come here and stay again. Very clean and friendly staff.

    1 night family trip, Mar 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Hotel!!!

    Great Hotel!! Excellent location!!

    Richard, 2 night business trip, Jan 27, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Not welcome here

    Terrible service. I was reminded since I booked through hotels.com we could not use our bonvoy membership for access after they made us sign up for wifi. 1) check in was misleading 2) no bell boy? He’s the concierge so 3) they don’t have time or are not helpful with reservations, 4) harassed by security after we told him room number that we are staying there 5) no place in your hotel to get a drink If bar full and 6) you don’t have access to hotel rooftop listed as an amenity esp if you book through hotels.com or expedia 7) staff is rude, 8) wifi sucks but at least housekeeping staff Is friendly and does a stellar job and got late check out.

    ANGELA, 4 night trip with friends, Dec 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Their front desk staff are very friendly, I especially want to say a big "Thank you" to both Alma and Dalia, these two kind ladies helped me to talk to a Uber driver several times in order to retrieve my bag that was lost in a Uber car. I don't speak Spanish, while the Uber driver can't speak English, without these two nice front desk ladies, I would not be able to get my bag back from that Uber car.

    Larry, 3 night family trip, Dec 27, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Excellent location. Service at restaurants was too slow though and concierge had difficulty with English.

    6 night family trip, Dec 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location and spa. Concierge is always willing to help and You can easily get from here to Mexico City main sites

    6 night family trip, Dec 25, 2019

    Verified Expedia guest review

See all 259 reviews