17 April 2023
The security in this hotel is lacking! They have no cameras in the hotel above the lobby level, nor do they have cameras in the garage above the first floor and the first floor is always full. The doors to the rooms are very sensitive and the lock can be engaged while leaving the room. The hotel management says this “happens all the time”. Apparently we did that and someone came in our room while we were gone. The hotel management said there was no way to determine who might’ve done so because there are no cameras. There are key cards required to enter the hotel, so the hotel is supposed to be secure. However, someone kept putting pebbles under the side doors to leave them ajar. We would kick them out and come back and they would be put back. There are a lot of homeless people, and mentally ill people roaming the streets close to this hotel, and they were free to come in if they desired We were told by an employee of the hotel that a homeless man had come in and jumped a guest a few weeks ago. On the night of our final stay, someone burglarized our car in the parking garage. They stole about $200 worth of electronic items from the car. Again, no cameras and no way to track down the bad guys. Another guest in our party had their car rummaged through the night before in the same parking garage. Basically, the area is very sketchy and the security at the hotel is not adequate. The location is also extremely noisy and people race up and down the street.
Melissa, 3-night business trip
Verified Hotels.com guest review