Guests
All properties in Canela, Rio Grande do Sul State, Brazil

Hotel Pousada Pinheiros do Caracol

3-star hotel in Canela with restaurant and bar/lounge

  • Free full breakfast, free WiFi, and free parking

Image gallery

  • Grand Double Room - Guest Room
  • Grand Double Room - Guest Room
  • Grand Double Room - Balcony
  • Grand Double Room - Balcony
  • Grand Double Room - Guest Room
Grand Double Room - Guest Room. Image 1 of 37.
1 / 37Grand Double Room - Guest Room
Rua Pedro Luiz Oliveira, Canela, 95680000, RS, Brazil
9.8.Exceptional.
See all 17 reviews

Official standards

This property advises that it adheres to COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Air Conditioning

Property highlights

Main amenities

  • 9 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

For families

  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Blackout drapes/curtains
  • Minibar
  • Flat-panel TV

What’s around

  • Pinheiro Grosso Municipal Park - 4 min walk
  • Parque Terra Magica Florybal - 5 min walk
  • Parque Vale Dos Dinossauros - 8 min walk
  • Canela Automobile Museum - 25 min walk
  • Steam World - 29 min walk
  • Stone House Theater - 31 min walk

Book this property and collect stamps after your stay

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Enter dates for 2 guests

Guests
  • Grand Double Room
  • Deluxe Double Room
  • Classic Double or Twin Room
  • Traditional Double or Twin Room
  • Comfort Double or Twin Room
  • Grand Room
  • Deluxe Room
  • Luxury Room

Location

Rua Pedro Luiz Oliveira, Canela, 95680000, RS, Brazil
  • Pinheiro Grosso Municipal Park - 4 min walk
  • Parque Terra Magica Florybal - 5 min walk
  • Parque Vale Dos Dinossauros - 8 min walk

What’s around

Landmarks

  • Pinheiro Grosso Municipal Park - 4 min walk
  • Parque Terra Magica Florybal - 5 min walk
  • Parque Vale Dos Dinossauros - 8 min walk
  • Canela Automobile Museum - 25 min walk
  • Steam World - 29 min walk
  • Stone House Theater - 31 min walk
  • Canela Fashion Museum - 31 min walk
  • Teatro Municipal de Canela - 32 min walk
  • Joao Correa Square - 32 min walk
  • Cathedral of Our Lady of Lourdes - 36 min walk
  • Dreamland Wax Museum - 1.9 mi / 3 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 94 min drive

At a glance

Hotel size

  • This hotel has 9 rooms

Arriving/leaving

  • Check-in time 2:00 PM-9:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only*
  • 1 per room (up to 11 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Free reception
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Designated smoking areas

Accessibility

  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • In-room massage available

Freshen up

  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Pinheiros Do Caracol Canela
  • HOTEL POUSADA PINHEIROS DO CARACOL Hotel
  • HOTEL POUSADA PINHEIROS DO CARACOL CANELA
  • HOTEL POUSADA PINHEIROS DO CARACOL Hotel CANELA

Optional extras

Rollaway beds are available for BRL 90.0 per day

Pets are allowed for an extra charge of BRL 50.00 per pet, per day

Service animals exempt from fees

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: 10 percent of room rate

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet. There's a charge of BRL 50.00 per pet, per day. Service animals are exempt from fees.
  • You can check in from 2:00 PM - 9:00 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Ristorante Dile Valduga (2 mi), Conteinner Bistrot (2 mi), and Toca da Bruxa (2.2 mi).
9.8.Exceptional.
  • 10.0.Exceptional

    Impecável

    Pousada extremamente nova, com inumeros detalhes para agradar os hospedes, como cha de boas vindas, shampoo e sabonete de qualidade, varios tipos de travesseiro, sais de banho etc.

    gustavo, 1 night trip, May 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Adoramos!

    Lugar lindo em meio à natureza, tudo limpo e café da manhã muito gostoso!

    Thomas, 1 night trip, Apr 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Estadia maravilhosa!

    Maravilhosa!! Fomos muito bem recebidos pela Gabriela, Sabrina e pela Ingrid, todas muito simpáticas atenciosas. O café da manhã é muito bom e também é servido por mais uma moça muito querida e gentil! A pousada é muito bonita, confortável, tudo é novo e limpo. Voltaremos com certeza!

    Lorena, 3 night family trip, Apr 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Atendimento e instalações impecáveis!! Vale muito a estadia! Parabéns a toda a equipe!

    Edegar, 2 night trip, Feb 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente

    Muito boa nossa estadia no feriado de carnaval, ficamos muito satisfeitos com o carinho e atenção que recebemos de funcionários e proprietários. Também as acomodações e café da manhã tudo nota 10, estão de parabéns pelo respeito e cuidados com os hóspedes. Somos grato pela experiência positiva que tivemos em nossa estádia.

    Juliano, 2 night trip, Feb 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Um local muito bonito e aconchegante com bastante natureza. Ótimo atendimento dos funcionários e café da manhã excelente!

    1 night trip with friends, Jan 30, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente Poysada Pinheiros do Caracol

    Esta pousada é incrível, extremamente atenciosos, tudo funcionando perfeitamente dentro das condições de cuidados em função do coronavirus. A localização exige carro, pois é um pouco distante do centro, mas é um local lindo rodeada por mata cheia de araucarias. Recomendo fortemente. Cafe da manhã excelente, instalacoes perfeitas. Por mim, avalio como nota 10.

    MARIA ELENA, 2 night family trip, Jan 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Tudo impecável, excelente experiência de hospedagem, lugar maravilhoso!

    5 night family trip, Dec 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Uma experiência incrível do início ao fim. Limpeza impecável, cheiro maravilhoso no quarto, atendentes atenciosos. Cama confortável, café da manhã muito bom!

    Juliana, 1 night trip, Nov 21, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Bom.

    Bom, poderia ser melhor, aceita pet, mas restringe acesso a sala de alimentação, sendo que restaurantes muito bons aceitam. A tv com imagem muiiito ruim, mas funcionários muiito prestativos. O café poderia ser melhor.

    Paulo Renato Alves, 2 night trip, Oct 31, 2020

    Verified Hotels.com guest review

See all 17 reviews