Tru By Hilton Prattville

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Overview of Tru By Hilton Prattville

Tru By Hilton Prattville

2.5 star property
Prattville hotel with outdoor pool and 24-hour fitness

8.4/10 Very good

247 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
2633 Legends Parkway, Prattville, AL, 36066
Main amenities
  • Housekeeping (on request)
  • Outdoor pool
  • 24-hour fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
  • Luggage storage
For families
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Elevator
  • Bathtub or shower
  • Free self parking
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Montgomery Regional Airport (MGM) - 19 min drive

About this property

Tru By Hilton Prattville

When visiting Prattville, Tru By Hilton Prattville is a great choice to consider. You can get a workout in at the 24-hour fitness center or take a dip in the outdoor pool. Fellow travelers like the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Working away

  • Business center

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar near toilet
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini-fridge

More

  • Housekeeping (on request)

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Tru By Hilton Prattville Hotel
Tru By Hilton Prattville Prattville
Tru By Hilton Prattville Hotel Prattville

Frequently asked questions

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.7/10

Staff & service

8.5/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Overall great
The staff were very friendly and helpful. The only negatives were that the hotel looks newer but the room has quite a few issues. The ceiling in the shower had water damage, the pool area was a bit trashed, and there was damage to a wall inside the room.
CECILIA, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jerry, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Never again.
Took 2 hours to check in 11pm-1am because the lady working the front desk forgot her password.
stephanie, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not so great service.
There was no parking due to 3 trucks with large trailers taking up about 12-15 spots. Was told I’d have to park somewhere else. Then I was told they didn’t have anymore room keys.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Tru hotels are amazing! I try to stay at one every time I have to travel. This one was good, but could have had houses keeping pay a little more detail to some of the corners. Not dirty, but not spotless!
Ashley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Avis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and safe
Clean and safe
NICHOLAS, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sonya, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice view bad food
The view was great, people were nice, but the breakfast was horrible, and the bathroom was on par with a camper and there weren't enough towels without having to ask.
Darryl, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is very clean, the staff very pleasant and helpful. Nice area next to a good area with your choice of restaurants. We will visit again!
Jessica, 1-night trip
Verified Expedia guest review