All properties in George Town, Penang, Malaysia

OZO George Town Penang

4-star hotel with outdoor pool, near KOMTAR

  • Free WiFi

Image gallery

  • Lobby
  • Lobby
  • Rooftop Pool
  • Outdoor Pool
  • Lobby
Lobby. Image 1 of 38.
1 / 38Lobby
  • Check in for 2 rooms, but one room is only ready by 5pm. Automated parking system can…

    Dec 23, 2020

  • New hotel. Worth to stay. Good location. Value for money. Suitable for business and…

    Dec 22, 2020

See all 19 reviews

Official standards

This property advises that it adheres to Onyx Clean (Onyx Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

  • Free WiFi
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 141 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and pool bar
  • Outdoor pool
  • Breakfast available

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board
  • Blackout drapes/curtains

What’s around

  • In Downtown George Town
  • KOMTAR - 14 min walk
  • Gurney Drive - 17 min walk
  • Penang Times Square - 15 min walk
  • Gleneagles Penang Medical Centre - 19 min walk
  • Penang City Hall - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, 2 Twin Beds
  • Suite, 2 Bedrooms
  • Superior Room, 1 King Bed
  • Superior Room, 2 Bedrooms
  • Deluxe Room, 2 Twin Beds
  • Deluxe Room, 1 King Bed (OZO)


  • In Downtown George Town
  • KOMTAR - 14 min walk
  • Gurney Drive - 17 min walk

What’s around


  • In Downtown George Town
  • KOMTAR - 14 min walk
  • Gurney Drive - 17 min walk
  • Penang Times Square - 15 min walk
  • Gleneagles Penang Medical Centre - 19 min walk
  • Penang City Hall - 21 min walk
  • Loh guan Lye Specialist Centre - 22 min walk
  • Gurney Plaza - 38 min walk
  • Penang Adventist Hospital - 42 min walk
  • Nagore Square - 8 min walk
  • Pasar Chowrasta - 8 min walk

Getting around

  • Penang Intl. Airport (PEN) - 28 min drive
  • Penang Sentral - 33 min drive

At a glance

Hotel size

  • This hotel has 141 rooms
  • This hotel is arranged over 22 floors


  • Check-in time starts at 3:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Poolside bar

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 6006
  • Conference space size (meters) - 558


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage


  • Number of buildings/towers - 1
  • Year Built - 2020
  • Elevator
  • Designated smoking areas


  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 43-inch LED TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)

Small print

Also known as

  • OZO George Town Penang Hotel
  • OZO George Town Penang George Town
  • OZO George Town Penang Hotel George Town

Optional extras

Buffet breakfast is offered for an extra charge of MYR 20 for adults and MYR 10 for children (approximately)


This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Onyx Clean (Onyx Hotels).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MYR 0.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, OZO George Town Penang does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at OZO George Town Penang.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Laksalicious (4-min walk), Foong Wei Hong Restaurant (4-min walk), and Nasi Kandar Line Clear (4-min walk).
  • OZO George Town Penang has an outdoor pool and a fitness center.
  • 10.0.Exceptional

    Superb hotel

    Ms Dacha was really helpful and efficient. She gave us 2 beautiful rooms with great view. All the employees here are great and friendly....always smiling. Hotel is new and clean. Very impressive car park system. We love this hotel, highly recommended!

    PL, 1 night family trip, Dec 21, 2020

    Verified guest review

  • 10.0.Exceptional

    Great, wonderful, satisfied stay

    So good!! So clean!! New hotel!! View was superb!! Near to roti canai, nasi padang, sup hamid.. And parking is unique because it is elevated parking.. Definitely will come again!! We had so much fun.. I booked 1 family room & 4 sleep room.. The staff helped and arranged for all my rooms in the same floor.. We conquered 1 wing..

    Mohd Saufi, 2 night family trip, Dec 19, 2020

    Verified guest review

  • 8.0.Very good

    Can be better

    Everything was fine except checkout at the reception. It was early morning of Saturday and we noticed the receptionists were busy in their work until forgotten to wish a good farewell to customers. Different from other hotels that had better hospitality. An area to be enhanced. Additional note: parking facility is impressive.

    Estelle, 3 night family trip, Dec 15, 2020

    Verified guest review

  • 10.0.Exceptional

    The car parking service is cool , just drive your car in the lift , and it will park the car for you

    1 night romance trip, Dec 10, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Everything is good , only one suggestion , (room spray so many sanitizer) make me feel not well and body so dry

    Wicky, 3 night trip with friends, Dec 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The best hotel to stay in penang

    among the best hotels for family vacations. excellent hotel conditions as well as staff who always give a smile😊

    Haszizi, 1 night family trip, Nov 27, 2020

    Verified guest review

  • 10.0.Exceptional

    The property has an advanced self park facility for the car with limited car park slots. The room is spacious with great view of Penang. All the rooms amenities are sufficient and my stay was comfortable. Unfortunately due to Covid 19, the pool is closed and I did not dine their restaurant for the breakfast. The restaurant does not serve lunch or dinner at the moment.

    Eddy, 1 night family trip, Nov 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Super great service, nice breakfast too.

    2 night business trip, Oct 26, 2020

    Verified guest review

  • 8.0.Very good

    Very modern and hip hotel

    New hotel with modern technology. Car will self park after leaving it at the car lift

    Steven Lai, 2 night business trip, Oct 21, 2020

    Verified guest review

  • 10.0.Exceptional

    Nice place !!


    Noor, 1 night trip with friends, Oct 14, 2020

    Verified guest review

See all 19 reviews