Outrigger Kona Resort and Spa

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Overview of Outrigger Kona Resort and Spa

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Outrigger Kona Resort and Spa

4.0 star property
4-star hotel with spa, near Kahalu'u Beach Park

8.0/10 Very good

314 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
78-128 Ehukai Street, Kailua-Kona, HI, 96740
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Valet parking
  • Self parking
  • Waterslide
  • Pool bar
  • Coffee shop/cafe
  • 3 meeting rooms
For families
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Kahalu'u Beach Park - 34 min walk
  • Kona Country Club - 2 min drive
  • Keauhou Shopping Center - 4 min drive
  • Keauhou Bay Beach - 5 min drive
  • Magic Sands Beach - 11 min drive
  • Kealakekua Bay State Historical Park - 9 min drive
  • Kona Coffee Living History Farm - 13 min drive
  • Kona Le'a Plantation - 14 min drive
  • Captain Cook Monument - 21 min drive
  • Kailua-Kona Wharf - 24 min drive
  • Kealakekua Bay - 23 min drive

Getting around

  • Kona Intl. Airport (KOA) - 33 min drive

About this property

Outrigger Kona Resort and Spa

Outrigger Kona Resort and Spa puts you 1.8 mi (2.8 km) from Kahalu'u Beach Park and 2.9 mi (4.6 km) from Magic Sands Beach. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other features of this upscale hotel include an outdoor pool, a poolside bar, and a garden.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 508 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (USD 25 per night; includes in/out privileges)
  • Onsite valet parking (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop

Taking the kids

  • Waterslide
  • Grocery/convenience store

What to do

  • Shopping
  • Beach nearby
  • Whale-watching nearby

Working away

  • 3 meeting rooms
  • Conference space (10000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • An outdoor pool
  • Full-service spa
  • Waterslide

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Grab bar in shower
  • Roll-in shower

Languages spoken

  • English

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, HO’OLA SPA. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days.

Dining

Wailele Cafe - Onsite café.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 35.39 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Beach towels
    • Health club access
    • In-room bottled water
    • In-room coffee
    • Concierge service
    • Additional inclusions

Optional extras

  • Breakfast costs between USD 15.5 and USD 50 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 70 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Uncovered self parking costs USD 25 per night with in/out privileges
  • Valet parking costs USD 35 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Outrigger Kona Resort Spa
Outrigger Kona Spa Kailua Kona
Outrigger Kona Resort and Spa Hotel
Outrigger Kona Resort and Spa Kailua-Kona
Outrigger Kona Resort and Spa Hotel Kailua-Kona

Frequently asked questions

Overall score and ratings

8.0

Very good

8.6/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.1/10

Eco-friendliness

8/10 Very good

Loved it
It was great The only issue was it rained the walk ways were flooded
janay, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was comfortable stay. The location is very good. Enjoy ocean and pool very well. It doesn’t located on the beach but the exact place at Mantaray Bay and could see a bunch of them at the hotel. The hotel stuff are kind and helpful.
7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

marilyne h., 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Breathtaking views!!
We had the oceanfront king room and it was absolutely amazing! Hotel was beautiful. Disliked the fact that there are 2 jacuzzis but both are in the family pool area…none in the adult pool area, so if your an adult and want to use the jacuzzi at night, good luck! Your going to be sharing it with a bunch of kids! Also, the only restaurant open during the day is by the pool. It has an ok menu, but for as many people that are there, there’s quite a bit of a wait. There’s only 1 restaurant at dinner, and the me u offers very limited choices. So to eat, you have to go off site. We went to the golf course next door and had they had a GREAT variety of stuff for breakfast, lunch and dinner alot cheaper than the resort. Overall, I would revisit there if I ever made it back.
Carrie, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Overall good, but need to staff up
The hotel is sparsely staffed for a place that has major capacity. The cleaning staff were by far the most helpful because you could actually find them. Each time i walked by the registration/lobby/concierge desk it was empty; even when i checked-in at 8pm. Also note that the bars/food service close early, so if you plan to come in late, get food before arriving. I was starving and glad i had saved a bag of chips from lunch because alas that was my dinner. It is clear they are still struggling with staffing post Covid (at least i hope this is the reason). The rooms are nice, comfortable- standard hotel stuff. Hard to navigate the hotel when no one is around to assist but after a while figured it out. Ammenities (other than restaurant service) are good. Location is good as well if you are doing any boat related activities. Overall good hotel- just not a wow experience.
Danielle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Krista, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

The bathtub looked awful and there was bugs in the light fixture in the bathroom.
Kyle, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

BRAM, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I was referred to stay in here while I was working and it is quite a wonderful place to stay for either work or family occasion. They are renovating so I can't wait for my next visit to see what it looks like
Paul, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Patrick, 1-night trip
Verified Hotels.com guest review