Tru by Hilton Dallas Downtown Market Center

Photo gallery for Tru by Hilton Dallas Downtown Market Center

Primary image
Room
Room
Room
Room

Overview of Tru by Hilton Dallas Downtown Market Center

Tru by Hilton Dallas Downtown Market Center

2.5 star property
Hotel with 24-hour fitness, near Dallas Market Center

8.0/10 Very good

375 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
1949 N STEMMONS FWY, Dallas, TX, 75207
Main amenities
  • Daily housekeeping
  • 24-hour fitness center
  • Valet parking
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Communal living room
  • Front desk safe
  • Vending machine
  • Multilingual staff
  • TV in a common area
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • In Dallas Design District
  • Dallas Market Center - 13 min walk
  • American Airlines Center - 19 min walk
  • Dallas World Aquarium - 33 min walk
  • Kay Bailey Hutchison Convention Center - 44 min walk
  • Reunion Tower - 6 min drive
  • Dallas Zoo - 9 min drive
  • Fair Park - 15 min drive
  • Cotton Bowl - 16 min drive
  • NorthPark Center - 14 min drive
  • Dallas Arboretum and Botanical Garden - 20 min drive

Getting around

  • Love Field Airport (DAL) - 13 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 18 min drive
  • Dallas Union Station - 6 min drive
  • West Irving Station - 15 min drive
  • Dallas Medical-Market Center Station - 29 min walk
  • Victory Station - 18 min walk
  • Market Center Station - 19 min walk
  • Southwest Medical District-Parkland Station - 28 min walk

About this property

Tru by Hilton Dallas Downtown Market Center

Hotel near American Airlines Center
Close to Dallas Market Center, Tru by Hilton Dallas Downtown Market Center provides amenities like a 24-hour gym and a 24-hour business center. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Valet parking (surcharge), a TV in the lobby, and multilingual staff
  • An elevator, a vending machine, and smoke-free premises
  • A front desk safe and a 24-hour front desk
Room features
All guestrooms at Tru by Hilton Dallas Downtown Market Center have comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Mini fridges, coffee/tea makers, and heating

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 152 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 35.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Traveling with children

  • Children stay free

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • 24-hour fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch LCD TV

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from June 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Valet parking costs USD 35.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer and guests can access their rooms with a mobile device.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

TRU Dallas DT Market CTR
Tru by Hilton Dallas Downtown Market Center Hotel
Tru by Hilton Dallas Downtown Market Center DALLAS
Tru by Hilton Dallas Downtown Market Center Hotel DALLAS

Frequently asked questions

Does Tru by Hilton Dallas Downtown Market Center offer free cancellation for a full refund?
Yes, Tru by Hilton Dallas Downtown Market Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Tru by Hilton Dallas Downtown Market Center?
As of 2 October 2022, prices found for a 1-night stay for 2 adults at Tru by Hilton Dallas Downtown Market Center on 30 October 2022 start from NZ$202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Tru by Hilton Dallas Downtown Market Center?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Tru by Hilton Dallas Downtown Market Center?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Dallas Downtown Market Center?
Yes. Valet parking costs USD 35.00 per night.
What are the check-in and check-out times at Tru by Hilton Dallas Downtown Market Center?
You can check in starting at 3:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Tru by Hilton Dallas Downtown Market Center and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Tru by Hilton Dallas Downtown Market Center?
Yes. Nearby restaurants include Oak (5-min walk), Ascension Coffee (6-min walk), and Meddlesome Moth (6-min walk).
What's the area around Tru by Hilton Dallas Downtown Market Center like?
Tru by Hilton Dallas Downtown Market Center is a short 19-minute walk from American Airlines Center and 13 minutes' walk from Dallas Market Center.

Overall score and ratings

8.0

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

4/10 Fair

Traffic noise
Traffice noise is the worse. Then the add on of vallet price that i did not know about.
Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay
Everything was amazing we loved our stay
Cort, 1-night trip
Verified Hotels.com guest review

2/10 Poor

When I checked in the guy working the front des
1-night trip
Verified Hotels.com guest review

2/10 Poor

HORRIBLE INVASION OF PRIVACY
The hotel staff, without our notice, PACKED UP OUR BELONGINGS and MOVED US TO A NEW ROOM. There was NO notification or reason to why this happened. We opened the door and ALL OF OUR STUFF was gone.This was a horrible invasion of privacy. In a time during COVID this was absolutely unacceptable.
Jamie, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel was very nice. However we were on the freeway side & the traffic noise was very loud even though we were on the 7th floor. I probably wouldn’t stay here again because it was so loud. It made it difficult to fall asleep.
Jose, 2-night trip
Verified Hotels.com guest review

6/10 Good

Decarla, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Easy access, very nice view, very accommodating
Janet, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Asia, 2-night family trip
Verified Hotels.com guest review