DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

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Overview of DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4-star property
4-star hotel with restaurant, near Rock and Roll Hall of Fame

7.8/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
1111 Lakeside Avenue E, Cleveland, OH, 44114
Main amenities
  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Coffee shop/cafe
  • Business center
  • 10 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cleveland
  • Rock and Roll Hall of Fame - 7 min walk
  • FirstEnergy Stadium - 11 min walk
  • Progressive Field - 18 min walk
  • JACK Cleveland Casino - 6 min drive
  • Rocket Mortgage FieldHouse - 6 min drive
  • Cleveland Clinic - 15 min drive
  • Case Western Reserve University - 14 min drive
  • Cleveland Metroparks Zoo - 15 min drive
  • Cuyahoga Valley National Park - 18 min drive

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 4 min drive
  • Cleveland Hopkins International Airport (CLE) - 16 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 19 min drive
  • Cleveland Station - 10 min walk
  • Tower City-Public Square Station - 20 min walk

About this property

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4-star hotel in the heart of Downtown Cleveland
Near Rock and Roll Hall of Fame, DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Stadium 3 Bar and Grill, the onsite restaurant. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A front desk safe, luggage storage, and coffee/tea in the lobby
  • Smoke-free premises, multilingual staff, and a ballroom
  • Guest reviews give good marks for the helpful staff and walkable location
Room features
All guestrooms at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside include perks such as air conditioning, as well as amenities like free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 379 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered onsite self parking (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free

Working away

  • Business center
  • 10 meeting rooms
  • Conference space (10389 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1974
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Accessible bathtub
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (once per stay)
  • Connecting/adjoining rooms available

Special features

Dining

Stadium 3 Bar and Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Wired Bean - Onsite café. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 16.00 per person (approximately)

Parking

  • Covered self parking costs USD 25 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment will be available to guests.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

DoubleTree Cleveland Downtown
DoubleTree Cleveland Downtown Lakeside
DoubleTree Hilton Cleveland Downtown
DoubleTree Hilton Cleveland Downtown Lakeside
DoubleTree Hilton Lakeside
DoubleTree Hilton Lakeside Hotel
DoubleTree Hilton Lakeside Hotel Cleveland Downtown
DoubleTree Lakeside
DoubleTree Hilton Cleveland Downtown Lakeside Hotel
DoubleTree by Hilton Cleveland Downtown Lakeside
DoubleTree by Hilton Hotel Cleveland Downtown Lakeside
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside Hotel

Frequently asked questions

Does DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside on 17 October 2022 start from NZ$346, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside?
Sorry, pets aren't allowed.
Is parking offered on site at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside?
Yes. Self parking costs USD 25 per night.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside?
No, this hotel doesn't have a casino, but Horseshoe Casino (16-min walk) and JACK Cleveland Casino (17-min walk) are both nearby.
What is there to do at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside?
Yes, there's an onsite restaurant, Stadium 3 Bar and Grill. Nearby restaurants include Malley's Chocolates (4-min walk), Winking Lizard (4-min walk), and Pho Thang Cafe (7-min walk).
What's the area around DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside like?
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside is in Downtown Cleveland, a short 7-minute walk from Rock and Roll Hall of Fame and 11 minutes' walk from FirstEnergy Stadium. Travelers recommend the hotel for its walkable location.

Overall score and ratings

7.8

Good

7.8/10

Cleanliness

8.3/10

Staff & service

7.2/10

Amenities

7.5/10

Property conditions & facilities

7.5/10

Eco-friendliness

10/10 Exceptional

Great location to walk to First Energy Stadium
Leonard, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Patricia, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Clean w/ uncomfortable bed.
Check in was fast and accurate. The bed was horrible uncomfortable, very soft. Both pillows were I fort able. One was too firm like a board, the second was too soft. Room and hotel were clean.
James, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Awful stay. This place has changed.
We’ve stayed here many times before and it would have been nice to know their pool is now closed. The housekeeping situation is awful. After our first night, we asked (before noon as advised) for the room to be cleaned and were told it couldn’t be done, that they could only bring up towels and our room would be cleaned the next day. When we got back to our room, two half-folded bath towels had bees thrown on the shelf in the bathroom. A damp hand towel was laid underneath and two open facecloths were placed on top. Our existing dirty towels were left in our room. On the second day, we left our room at 11:00, came back at 4:30 and our room hadn’t been cleaned again. We were heading out later and were assured the room would be cleaned while we were out. It wasn’t. The next day, we talked to the front desk again about getting our room cleaned and they got super defensive about us having the DND sign on the door, meaning they couldn’t clean…even though we were out of the room by 11 each day, often passing the cleaning lady in the hallway. When our room was finally cleaned, latex cleaning gloves and dirty Lysol wipes were left beside the tv. Pretty disgusting. The shower had a mix of rust and mold by the handle on the side, which was dripping down the wall. To cap things off, the toiletries weren’t replaced when we ran out. Not sure what happened to this location, but we won’t be back. It’s close to the stadium, but I’ll walk further for a better stay.
Charis, 5-night trip
Verified Hotels.com guest review

6/10 Good

Oscar, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Upon arrival we were told our room would not be ready until 3:00. This was expected. At 3:45 we arrived back to find our room still not ready, but the awesome desk clerk moved us to a room that was ready. It was so appreciated. The warm cookies were a nice welcome gesture.
Dana, 1-night trip
Verified Hotels.com guest review

6/10 Good

Horrible
This old holiday inn with just a name change was very disappointing. The 8th stunk so bad and it wasn’t what we’d asked for so we changed rooms to the 17th floor. The room was dusty the bathroom disgusting and food left in the refrigerator. I’m sure the only thing about the double tree was the cookies. The desk workers were very polite but we were very dissatisfied with the horrible conditions of this hotel. Definitely not worth the money we paid
warren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Parking was a bit excessive
David R, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Robert, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Ananda, 1-night business trip
Verified Hotels.com guest review